Best Chatbot Software of 2024

PygmalionAI, a community of open-source projects based upon EleutherAI’s GPT-J 6B models and Meta’s LLaMA model, was founded in 2009. Pygmalion AI is designed for roleplaying and chatting. The 7B variant of the Pygmalion AI is currently actively supported. It is based on Meta AI’s LLaMA AI model. Pygmalion's chat capabilities are superior to larger language models that require much more resources. Our curated datasets of high-quality data on roleplaying ensure that your bot is the best RP partner. The model weights as well as the code used to train the model are both open-source. You can modify/re-distribute them for any purpose you like. Pygmalion and other language models run on GPUs because they require fast memory and massive processing to produce coherent text at a reasonable speed.

Small and medium businesses now have the ability to scale their support capacity, without hiring extra staff. Lyro answers your customers' questions instantly and talks to them. Lyro can answer up to 70% of customer questions, allowing your real agents to focus on complex tickets. Lyro is able to answer questions in under 15 seconds, while human agents take an average of 2 minutes to respond. Lyro only uses the data from your support content to minimize the possibility of false answers. Lyro updates its information in real time. Playgrounds are a great way to see how AI will respond to customer questions based on the data you provide. If customers ask questions that Lyro does not know, the AI will redirect them to your agents. Lyro can provide assistance to multiple customers simultaneously, allowing you to respond to every inquiry when demand spikes.

Transform your content to interactive chatbots which can be shared publicly or embedded in your website. KBaseBot will engage your audience, offer instant support and automate conversations. KBaseBot automates conversations with your clients, saving you time. KBaseBot will generate leads and help you grow. KBaseBot is easily embedded into your website using a single line. KBaseBot complies with GDPR and you can delete any data. KBaseBot will log all conversations and you can see them. KBaseBot is customizable to suit your needs and brand. KBaseBot allows you to create chatbots which engage and support your audience. KBaseBot can help you with a variety of tasks, including answering frequently asked questions, making product recommendations, and guiding users through complicated processes. KBaseBot requires no coding knowledge and is easy to use.

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

You can access all the information you need about customers using voice and text commands. All the information you need about your customers, both from internal systems and online, is available in one place and on demand. Eliminate thousands hours of research for your prospecting teams and customer experience teams. In seconds, you can know what's happening in your region or across your product line. Reminders for thanking a loyal client, following up on late bills, preparing for an upcoming event, adding notes for a previous meeting, etc. CRM implementations are often hampered by bad or incomplete data. Sales Assistant allows you to collect as much information about your customers in one place, and maximize your CRM investment. Integrate complex logic across systems. Bring SaaS data to your own apps, intranets, and portals. One API for your corporate applications.

Reduce costs and increase conversations with your active sellers. Al-fueled orchestration of buyer intention delivered automatically. Start seeing ROI in minutes. Warmly offers the best enrichment and intent data for your automation. Combine intent with action and capture buyer interest at the right time, before your competition. Reveal, enrich and qualify accounts that are researching you on your website and personalize engagement in real-time via email, LinkedIn and live chat. Add generative Al assistants to your sales team who will connect with your buyers at the right time in their journey. Multi-threaded conversations can be held with the decision makers of every account that visits your website without adding any additional staff. Consolidate all tools, workflows and actions required to instantly capture decision-makers' interest. Use your existing tools to identify and convert high-intent website visitors.

Engage your audience using AI, qualify users through rule-based components and connect via live (video) chat, or a scheduled meeting. Create conversational experiences in the form of a widget, landing pages or embedded on your site. Make your conversation more personal by offering your high-value audience a videochat or a product demonstration (using screensharing). Make your conversation more personal by having a video chat, or giving a product demonstration (using screen-sharing). Message and video chat can be used to seamlessly have an agent take control of the conversation. Our advanced agent dashboard allows you to manage meaningful inbound conversations.

AI chatbots that are trained using your data can provide instant answers to your customers and team. Semantic search engines consider the context of search queries to better understand meaning. Semantic search engines consider relationships between entities when returning search results. WizyChat is available in 95 languages. You can upload your data or ask a chatbot question in any language. The main focus is to educate attendees on how to protect highly vulnerable business apps through interactive panel discussions and roundstables. WizyChat supports 95+ languages and more than 15 different data formats. We are also open for more complex API integrations. JavaScript is used by many websites, including online stores, news sites, and game pages, to access additional resources and run single-page apps (SPA).

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

Create AI-powered content in a few clicks and start earning money. This tool creates written content, such as blog articles, reports, reports, and other types of written material. This tool is a valuable resource to content marketers, writers or anyone who has to produce large amounts of written material. AI content generators can produce contextually relevant and coherent text based on user input. Similar to content generator, but focuses more on short-form texts. It creates content such as social media posts, ads, or product descriptions. The generated text can be adjusted to suit the user's needs. Create dialogues for conversational interfaces, such as chatbots and virtual assistants. It can be used to create scripts and other media such as movies, video games, or plays. Create engaging and informative product description for ecommerce platforms by using basic product information. This will enhance product appeal.

CubeBot Pro allows organizations to create personalized AI chatbots using their own data. CubeBot Pro uses advanced AI models to provide a better user-experience and accurate responses, without any hallucinations. It's more than a chatbot. It's a professional solution that offers comprehensive support for customizations, integrations and integrations. Key Features • Custom chatbots based on the latest technologies and your content. • A quick and accurate response based on the data you provide, without hallucinations. • Upload your documents easily and train the chatbot. • We can upload more than 100 different types of documents. • Support for +90 languages is available. • We use advanced AI models for accurate responses. • Use the chatbot on your website or application. • We provide API access. • Dashboard with many features for managing the chatbot. • Microsoft Azure Cloud: All data is secure.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.

NEXT is the integrated solution for today's IT support. It provides fast and efficient support. Your IT specialists will have more freedom. For truly happy end users. We have developed a comprehensive solution that allows for modern and comprehensive IT support, based on our many years' experience. It consists of three core components: - Support champions for field support and the service desk - E-Ticket Bot is a digital self-service channel that allows customers to access their service desk via the internet. CORA - The intelligent IT machine for digital field service We have everything we need to implement NEXT with the "Transformation Toolbox", and our "Experience Scorecard".

Grasp combines multiple communication channels and creates a single story from all of your contact moments. This is how you can regain control over your customer service. Have you ever been more accessible via email, phone, or social media? It's a great way to connect with your customers. You must also be in control. Grasp organizes all of your contact moments into one timeline so that you never miss an opportunity to have a great conversation. All customer contact moments are consolidated into one timeline. Your support team can quickly get to the point and you have a clear overview of the relationship. Every time, the first time is the best. You score points if you are proactive in starting a conversation about what your customer wants to learn. By clearly mapping out the needs of your customers, we help you get things moving. Grasp is built upon positive energy. It is evident when you work with us. It will be felt by your customers every time they contact us.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Yekaliva is an intelligent chatbot platform that helps to track leads, scale customer service, and automate workflows. Yekaliva learns from every interaction. It uses advanced Artificial Intelligence and machine learning. The chatbot becomes more natural speaking over time.

Membit goes beyond virtual agents and allows market predictions and promises to be made. Our unique platform offers Intelligent Behaviour Management delivering Exceptional CX to the Enterprise Membit has created a conversation behavior & dialog management module that continuously monitors all scenarios and responds correctly to them, ensuring exceptional CX in all circumstances. Conversational AI has seen a rise in demand due to the shift to home-based work and the rise of virtual contact centers. Automation is now a key component of business operations. Membit solves one of the biggest challenges enterprises face: how to deploy solutions that reduce overall costs and improve customer satisfaction.

Interplay Platform is a patented low-code platform with 475 pre-built Enterprises, AI, IoT drag-and-drop components. Interplay helps large organizations innovate faster. It's used as middleware and as a rapid app building platform by big companies like Circle K, Ulta Beauty, and many others. As middleware, it operates Pay-by-Plate (frictionless payments at the gas pump) in Europe, Weapons Detection (to predict robberies), AI-based Chat, online personalization tools, low price guarantee tools, computer vision applications such as damage estimation, and much more.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

Everyone must start small. Quriobot's features can be used to run global corporations at a cost that is affordable for everyone. You know your customers. We can help you have the right conversation. You can use the templates to create Quriobots that meet your needs. You can use the drag and drop designer for a list of available step types to help you create conversation that suits your voice. You can either start from scratch or use one of our templates. You can work on multiple bots simultaneously using multi-user accounts. This allows you to see which step types are available to create the best conversation. All types can be used to get feedback from customers and to retrieve important information.

Never miss a lead on your website. Chatbots and live chat can be used to reply 24/7 with friendly conversational messages. Adding a bot to your website is easy and quick with Continually. Potential customers expect an instant reply. Chatbots allow you to capture leads by automatically replying, even if you're not in the office or in another time zone. Drag and drop bot builders make it easy to create complex bots quickly. You can reply to messages in our inbox or take control of bot conversations. Customers can book meetings at a time and place that suits them both, without you having to lift a finger. Connect incoming leads with your CRM, email list, and more. Use our Wordpress plugin or our embed code to add our code to your site.

Automate sales, marketing and support with Facebook. Messenger bot allows you to increase your revenue and reduce your costs. A Facebook Messenger bot automates your sales funnel and placing orders. Our AI tool allows you to automate customer support and all your 1000+ FAQs. Connect your Facebook ads to your bot and your bot will qualify your lead before you call a sales agent. Shopify, WooCommerce and other eCommerce tools are available to connect.