Ample Collection Description
Bad customers do not necessarily have bad debts! These should be addressed in the most efficient way possible to balance retention and collection. Acquisition costs can rise. To ensure high retention rates, you need to carefully choose collection actions. To get maximum collection results, the Cost of Collection doesn't have to be high. Automated decision-making and process flow in all phases of the collection cycle: legal, middle, hard, and soft. Automated collection: automatically sending SMS, email, voice calls, or printing letters. Automated routing of a delinquent customer account between different collection process participants. The web-based workplaces allow collection officers to automate their day-to-day tasks. Ability to assign roles and responsibilities among various stakeholders in the collection process and hierarchy.