Case Manager Description

Case Manager is a flexible and configurable software solution that can be used to manage collections, accounts receivables, financial and tracing contact centres. Case Manager's flexibility lets you continuously improve and explore new strategies.

Pricing

Pricing Starts At:
$35 per user per month
Free Version:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Case Manager
Year Founded:
1995
Headquarters:
South Africa
Website:
casemanager.tech

Media

Case Manager Screenshot 1
Case Manager Screenshot 1 Case Manager Screenshot 2
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Product Details

Platforms
SaaS
Windows
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online
Not Offered

Case Manager Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics