Cayzu Reviews

Cayzu Description

Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.

Pricing

Pricing Starts At:

$4.00/month/user

Pricing Information:

Basic: starts at $4 per agent per month
Team: starts at $9 per agent per month
Pro: starts at $19 per agent per month
Enterprise: starts at $29 per agent per month
Enterprise Plus: starts at $39 per agent per month

Free Version:

Yes

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

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Company Details

Company:

Cayzu

Year Founded:

2013

Headquarters:

Canada

Website:

www.cayzu.com

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Media

Cayzu Sample Branded Self Service Portal

Product Details

Platforms

SaaS

iPhone

iPad

Android

Type of Training

Documentation

Live Online

Webinars

Customer Support

Phone Support

Online

Cayzu Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

Customer Service Software

Alerts / Escalation

Appointment Management

Call Center Management

Email Management

Knowledge Base

Live Chat

Performance Metrics

Queue Management

Self Service Portal

Social Media Integration

Surveys & Feedback

Virtual Assistant

Workflow Management

Issue Tracking Software

Assignment Management

Dashboard

Escalation Management

Issue Auditing

Issue Scheduling

Knowledge Base

Project Management

Recurring Issues

Scheduling

Task Management

Service Desk Software

CMDB

Change Management

IT Asset Management

Incident Management

Knowledge Base

Mobile Access

Procurement Management

Remote Control

SLA Management

Self Service Portal

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