Cerb Reviews

Cerb Description

Cerb is a repository that stores all contact center data for your team. To keep track of everything else you care about, such as survey responses, submissions, customer satisfaction scores and orders, vendors, products, deals or feedback, courses, students, licenses, etc., create records. You can add fields such as numbers/decimals and checkboxes, dates, checkboxes or currency. Are you still not satisfied? You can also create your own custom fields types. Expressive search queries allow you to explore deeply interconnected data. You need a list of customer support emails that were resolved in the past year. These conversations were initiated on a weekday, outside of business hours, by European healthcare clients with more than 100 employees. Where the response took longer than a week but did not have an attached PDF larger then 1MB, Cerb has you covered.