OTO Reviews

OTO Description

OTO gives call centers visibility to all customer calls within 20 hours. In-call intonation analytics can be used to complement your NPS score. Identify the call agent engagement and set your WFM plan. Quickly pick calls for Quality Assurance. OTO is language-independent and allows you to output parameters from different angles. Our API allows companies to quickly analyze 100% of in-call conversations. Start analyzing your call data by signing up for a free trial! Voice is the most important touchpoint between you, your customer, and yourself. We can help you understand and maximize your voice data at scale. Our lightweight DeepToneTM engine allows you to access our powerful voice models on any device. It also provides you with an acoustic layer for almost every audio format.

Pricing

Pricing Starts At:

$100 per month

Free Trial:

Yes

Integrations

API:

Yes, OTO has an API

View Integrations

Reviews

Total

ease

features

design

support

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Company Details

Company:

OTO Systems

Year Founded:

2017

Headquarters:

United States

Website:

www.oto.ai/

Media

Product Details

Platforms

SaaS

Windows

Mac

Linux

iPhone

iPad

Android

Type of Training

Documentation

Live Online

In Person

Customer Support

Phone Support

Online

OTO Features and Options

Deep Learning Software

Convolutional Neural Networks

Document Classification

Image Segmentation

ML Algorithm Library

Model Training

Neural Network Modeling

Self-Learning

Visualization

Speech Recognition Software

Audio Capture

Automatic Form Fill

Automatic Transcription

Call Analysis

Concatenated Speech

Continuous Speech

Customizable Macros

Multi-Languages

Specialty Vocabularies

Speech-to-Text Analysis

Variable Frequency

Voice Recognition

Call Center Software

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Database

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

NPS Software

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