OneVu Reviews

OneVu Description

IEG4’s OneVu solution allows you to provide your customers with a single digital view of your council. OneVu is designed to answer customer questions, not just provide data. It has reduced phone calls by up to half in some councils. OneVu allows your customers to self serve and receive personalized answers to questions that are asked frequently. Customers can also submit and track progress for >300 different pan council services. OneVu eliminates the need for telephone calls to check progress or chase failures. OneVu comes with a library of 250+ forms to get you started quickly. With eDesigner, you can add more. OneVu has an open process, a next-generation workflow engine that allows for multi-stage processes to be tracked online by citizens within their OneVu accounts.