PureSocial Description

Your Genesys Contact Center can now include social networks and digital messaging. PureSocial, the cloud solution for enriching your Genesys Contact Center with an omnichannel vision and 100% of its capabilities, is PureSocial. You can increase the capabilities of your existing Contact Center by integrating social media and digital messaging. You can add powerful features to enhance the customer experience and increase the productivity of your agents. PureSocial allows you to integrate Twitter, Facebook and Instagram with just a few clicks from your Genesys Cloud.

Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Sixbell
Year Founded:
1989
Headquarters:
Chile
Website:
www.puresocial.cx/en/

Media

Get Started
Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.

Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

PureSocial Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

PureSocial Lists