SmartDial Description
Enghouse Interactive SmartDial, the industry's best outbound dialer, provides clients and agents with an unparalleled experience. It delivers higher agent productivity and simplifies compliance with regulations.
Six Reasons to Use SmartDial From Enghouse Interactive
Enghouse Interactive Contact Center solutions - Engineered to work natively
- Seamlessly integrates to other Contact Center platforms
Intelligently blends Inbound and Outbound calls to maximize Agent productivity
- Meets all national, regional, and local regulations (i.e. TCPA, FDCPA, DNC)
- Enjoy unparalleled operational flexibility across multiple campaigns and timezones
- Available via Cloud, Hybrid, or On-Premise deployments
Integrations
No Integrations at this time
Company Details
Company:
Enghouse Interactive
Year Founded:
1984
Headquarters:
United States
Website:
enghouseinteractive.com/SmartDial
Media
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Product Details
Platforms
SaaS
On-Premises
Customer Support
Phone Support
24/7 Live Support
SmartDial Features and Options
Predictive Dialer Software
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Debt Collection Software
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management