TeleVox Description

TeleVox, a leading provider of patient engagement solutions, has been helping healthcare facilities, pharmaceutical companies and life sciences organizations communicate with patients for over 30 years to build trust, preserve continuity of care, and enhance patient experience. More than 10,000 healthcare providers can communicate seamlessly with patients before, after and in between visits using our digital patient engagement solutions. Our offerings for pharmaceutical companies and life sciences enable them to reach more patients through strategic disease awareness, education and vaccination reminders.

We help our clients reach patients at the best time, using the most effective channels, including SMS text, phone calls, virtual assistants, live chat, email and postcards. The result is customized, personalized messages that improve patient satisfaction and close care gaps. They also drive revenue, all with less strain on staff.

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Company Details

Company:
TeleVox
Year Founded:
1992
Headquarters:
United States
Website:
televox.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

TeleVox Features and Options

Patient Management Software

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Appointment Reminder Software

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Portal Software

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Engagement Software

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management