Best Communications Software in Europe

Extellio can be used to monitor, investigate, and improve user experience, conversions, and user journeys on online services and websites. Extellio offers GDPR-safe analytics and smart surveys, heatmaps and session recordings all in one place, connected to a powerful analytical engine. You can combine the different data sources to create very specific segments or funnels based on both survey and analytics data. This allows you to understand, follow and improve the user journeys that are important to you and your company. Combining behavioral and experience data provides deeper and more meaningful insights that can be used to make informed decisions.

Prezly is a powerful CRM and communications tool that allows PR agencies and teams to achieve better coverage, influencer engagement, stronger relationships with clients, and greater media coverage. Prezly is simple and easy to use. It helps teams communicate and work together effectively, speed up workflows, reach stakeholders quickly with beautiful multimedia emails and create super-functional online newsrooms. Prezly allows you to easily keep track of all your contacts (e.g. Bloggers, media, board members, and employees can easily keep track of all their contacts)

Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

ADManager Plus is an easy-to use Windows Active Directory (AD), management and reporting solution that aids AD administrators and help desk personnel in their day to day activities. The software has a web-based GUI that is intuitive and central. It handles complex tasks such as bulk management of user accounts, other AD objects, and delegate role-based access for help desk technicians. It also generates a comprehensive list of AD reports, which are essential to satisfy compliance audits. The Active Directory tool also includes mobile AD apps that enable AD technicians and administrators to perform user management tasks on the go, right from their mobile devices.

All-in-One Bulk SMS Service For Business. Textmagic is a text-messaging service that allows businesses to send SMS marketing campaigns, notifications, reminders, confirmations, and alerts. Textmagic is available for free! Your account includes all of our features and free credit for testing Textmagic.com

Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.

HIPAA compliant faxing and email, SMS and forms with seamless EHR integration. Medsender is a complete automation system for healthcare that uses the latest artificial intelligence. HIPAA compliant faxing and email, SMS, forms, signatures, and forms embedded seamlessly into your EMR. Our secure cloud platform makes it easy to process all your incoming faxes. All incoming faxes can be automatically sorted to the correct staff and patient charts. Patients can easily fill out forms and send notes. It integrates seamlessly with your EMR. It's easy to set up in one click and there is no need for fax machines! We integrate with all the most popular EMRs, with more integrations in the works. Medsender can be used with or without an EMR. We assist you in using the most recent AI technology to eliminate repetitive tasks and busy work. You can rest assured. Medsender currently processes over 5m pages patient data at 99.9%+ uptime.

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data. Are you using manual processes to plan and execute great events? Ditch the busy work. With Cvent, you’ll have the power to automate tasks and simplify the entire planning process so you can focus on what matters most—your attendees. Cvent has solutions for: Event Management, Event Check In, Conference Management, Webinar Platform, Registration Software, Event Marketing Platform, Virtual Event Platform, Trade Show Management, and more.

Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.

PromoTix is blazingly fast, easy to use, and packed full of the features you need to sell tickets and collect registrations to your events. Increase your profits by adding your own ticketing fee and eliminate our per ticket fees all together (0% + $0 per ticket) on a Professional subscription plan, or get started on a pay-as-you go plan for as little as 1.75%. Create promo and discount codes, add guests and manage guest lists, and use our event organizer app to checkin your attendees at the door. We've built the industry's best fully integrated event marketing software with a global network of brand ambassadors willing to help market your event and sell tickets for you. You'll make more and sell more with PromoTix, than ever before. Launch your own branded event app on iOS and Android without any development experience. Create and manage Ambassador programs by tapping into the thousands of ambassadors who have PromoTix accounts. Sell more merchandise by adding it onto any order at checkout. Make Contest Registration Pages go viral with the help of your fans and social media. Integrate your email marketing platform and send targeted texts.

Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology. Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality. Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.

Robin’s workplace platform is built with hybrid work in mind and has specialized tools for visitor management, meeting room management, and flexible desk booking, including: - A streamlined experience for office visitors - Actionable insights on capacity trends - Team-by-team stats - Meeting room usage - In-depth reporting for more granular analytics Get everything you need to manage your workplace, help people find coworkers and conference rooms, and welcome guests to the office.

Reliable SMTP relay services and email delivery services. You can send and track large volumes of emails with ease using powerful email delivery services. In minutes, integrate and you can start sending. All your email delivery, transactional and email relay needs are covered under one roof. SMTP can deliver whether you need a reliable backend solution or scalable infrastructure to handle large volumes of emails. Reputation Defender, SMTP's proprietary technology, uses big data to proactively monitor and protect your email list health. It also suppresses bad emails from soft and hard bounces in order to protect your IP reputation and domain. This will ensure that your delivery rates and inbox placement gradually improve over time.

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.

Qomon is the most innovative and user-friendly Mobilization platform & mobile app. You can now run your nonprofit, project or campaign efficiently from the headquarter to the field using data and digital. Today, we have less time, more money, and more people to do complex work. You can unlock efficiency and focus on what is most important, your actions. Your people and volunteers are the best to help you act and spread your ideas. To unleash the power of your community, you need to bypass redundant systems and invest more in better tools. Let's change the way we interact with citizens and communities. You can meet people's new expectations by allowing more real-time interaction and greater agility with a digital tool. You can digitally transform your actions to increase efficiency and reach more people. Spend your time acting and not worrying about logistics. Qomon is the most popular software and mobile app that allows for real-time, end to end analysis, optimized field operations and enhanced supporters' engagement. This includes the Action CRM, Field & Digital Organizing tools (Canvassing, Calling Lists, Events, Petitions, and more), Data & Map tools designed to transform your data into actions

All-in-one platform for identity verification, fraud detection, and compliance. iDenfy uses a three-layer process to verify identity. This protects startups, financial services, gambling, streaming, ridesharing and other digital services against identity fraud. The process protects companies from the most dangerous forms of identity fraud. iDenfy offers a variety of fraud prevention services, including business verification, proxy detection and fraud scoring, AML screening, monitoring and AML screening, NFC verification and other fraud prevention services. iDenfy was founded before AML, GDPR, and fraud regulations were implemented. It pioneered the identity verification process. The company covers the entire ID verification process for users, combining AI biometric recognition with manual human checks to verify they are real users. Use our ID verification software to save up to 40% on identity verification services. Save up to 40% on identity verification costs by paying only for successful ID verification.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

BrandMail® is a software solution developed by BrandQuantum that seamlessly integrates into Microsoft Outlook. It allows employees to create consistent branded emails using a single toolbar that gives them access to brand standards as well as the most recent pre-approved content. Create consistent email signatures that conform to your brand standards. They will look great on any device or platform. Your signatures can be tampered with and centrally managed. Users can see their signatures, banners, and surveys when they reply to, forward, or create emails. BrandMail does NOT reroute emails via external servers and does no add rules to your exchange environment. It works within Microsoft Outlook. Every email can be used to brand your company and reduce security risks from the tampering with HTML signatures.

Our autodialer software is used to automate sales calls, payment collections and appointment reminders. It can also be used to broadcast mass emergency voice broadcasting. This system is ideal for Telcos or companies selling callcenter services. It is multi-tenant with billing, white-labeled, and economical to operate as you choose your Voice Provider. Our autodialer software can dramatically increase productivity by dropping busy, disconnected and unanswered lines, passing calls to real people back and answering them, and leaving messages on answering machine.

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

DATABASICS strives to solve the most difficult Time and Expense management problems for large and small enterprises with distributed workforces. We combine two world-class tracking systems into one system, allowing us to address two critical business processes in one solution. Our system integrates seamlessly with any software or program you already use, so it is easy to configure and report. You can have your solution customized to meet your needs in just a month.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

BigMarker is a fully customizable platform for webinar, virtual and hybrid events. It combines powerful video technology and robust marketing capabilities to create unique, branded virtual events. We can work with you to create your ideal event that delivers engaging and interactive experiences for attendees, sponsors, and other key stakeholders.

TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.