Cvent Event Management Reviews

Summary: Cvent support is by far the best support that I have ever had! The software is seamless and user-friendly. The features enhance productivity and efficiency!

Positive: Cvent has exceptional customer support!!!! Cvent provides a seamless registration - register online, selecting sessions, make payments, etc. The event app provides conference info, attendee schedules, networking opportunities and interactive features. The reporting tools allows us to track attendee engagement and much more to make our conferences better in the future.

Negative: There are no downsides to using Cvent, however, there is a learning curve. The cost is higher than other options but Cvent is by far the most robust, comprehensive platform!

Summary: Our sites look professional and are easy to follow for anyone registering for our events. We love being asked the question - how did you create this amazing registration site? Cvent has been a great solution for our events.

Positive: Cvent is easy to learn, provides plenty of opportunities for training including certifications to enhance your own performance development, and access to customer service support for when you're stuck and need an expert solution.

Negative: I've provided feedback on various options we would like to have. Fortunately, Cvent provides us with a forum for suggesting product ideas and allows users to upvote the most interesting and needed ideas.

Summary: Cvent provides robust data management support and also provides good customer support. and we can get report and insights here easily.

Positive: Easy event website creation and Customizable registration process with good support. and the flexible features and easy data management.

Negative: It takes time to learn all features in Cvent the user interface can be more understandable and few integration challenges.

Summary: Cvent does what it says on the tin.
I would recommend it for complex registration needs and reporting.

Positive: - The reporting is second to none. It has many templates that can be used to initially build out your initial report.
- Reports are customisable and almost anything can be reported on from the platform
- Cvent support can assist with creating a report for something specific if you can't find it in a template or editing phase
- Reports can be downloaded in 3 different formats including Excel
- Registration is robust and great for complex events with many types of sessions, registration types, hotel and travel, special requirements and free text fields

Negative: - it isn't always the most intuitive and it can be hard to find the answer to a question
- FAQ's, support and search function does not answer specifics
- Our own team of users seem to know more than the Cvent support team a lot of the time
- The system lacks flags for items that are necessary for event builds

Summary: Cvent Event Management has saved me time as everything is so quick to set up instead of having to set things up manually, it has halved the time is used to take me to set up registration. It’s saving me and my clients money. Not having to pay third parties has also been useful due to not having to pay a % to the third party suppliers.

Positive: - Love how efficient it is
- Simple to use
- Quick to set up a new event
- Setting up templates is fantastic to save time with future events

Negative: Price, unless you purchase license and registration when they are on sale it’s a little expensive.

Summary: Working with Cvent has been a pleasure! Learning the platform was interesting, and it really helped the team evolved with technology.

Positive: The ease of the workflow on Cvent is awesome. Everything is either integrated or automatically pushed, so our work has greatly benefitted from this.

Negative: Some features are not perfectly tailored for incentives events, so we have developed a few work-around.

Summary: Overall Cvent gives me a lot of useful tools to use throughout my event, to help plan my meetings and manage my delegates.

Positive: Easy to use throughout the stages of your event, Cvent has a solution for almost every part of planning and execution. Everything links together so your event can be seamless.

Negative: Some aspects are a little outdated, but these are constantly being improved. For instance the badge designer is very hard to use, but I know a new version has just recently been released.

Summary: Makes my life a lot easier! Fantastic all rounder and has so many features that make planning and running an event a breeze.

Positive: Love the venue finding, registration and app making features. The portals make website design and information upload so much easier! A good all rounder for anyone looking to gather all your event information in one place. Fantastic training on how to use the program too!

Negative: Can be a bit daunting to new users but with the training it becomes second nature.

Summary: Very great experience. They make our day to day better and easier when it comes to all things meeting management.

Positive: Easy to use across all avenues. You can do everything from one program. From sourcing to event management, diagramming, on-site registration, and post event needs.

Great help desk as well!

Negative: can be difficult to learn new things but help desk assists.

Summary: I've had a pleasant experience with this platform and it is the most comprehensive one I've come across.

Positive: Many trainings offered, new products rolled out on consistent basis, adaptability, customization, accessibility.

Negative: Occasionally there are fields missing that would be helpful filters, or rules cancel each other out.

Summary: Overall I've had a very positive experience using Cvent. Its different uses mean you can see your whole event programme mapped out easily, and makes working on programmes that much smoother.

Positive: I like its multi-functionality, and the ease of use. Cvent is very easy to learn as well, so inducting new users is very easy.
With Cvent you can run a meeting start to finish, and almost every part is taken care of in one place, making data management smooth.

Negative: Some features could be developed further, such as the badge designer, however Cvent is very open to feedback and features are constantly being updated.

Summary: One of best and competitive product on market for Event execution. They keep improving their product features every year.

Positive: 1. 24x7 support
2. Great training
3. Competitive features for end to end execution of Events
4. SMM module with triggers for Event approvals.
5. New reports
6. Easy to master
7. Managing Hybrid events

Negative: No cons to report they keep on improving their product line.

Summary: Cvent Event Management is wonderful system that meets all our needs! While it is pricier than some competitors, it is far more comprehensive and certainly makes our team more efficient!

Positive: Easy to use, professional appearance, comprehensive registration platform, streamlined source for sharing event plans with colleagues and sourcing vendors.

Negative: It is pricier than most systems, and it can sometimes be difficult to connect with administrators if you need support.

Summary: Cvent Event Management is a very positive overall experience. We continued to use and will do so into the future. The platform meets our needs very well.

Positive: Cvent Event Management is a great platform to use for managing your events from planning through close out and post event activity. We have used it for many years now and have had great success. The features are great and the interface continues to be modernized and updated.

Negative: Cvent Event Management is a very good platform. There are no major drawbacks. It has email capability that is sufficient, but not as robust as tools like MailChimp or active Campaign.

Summary: Overall, Cvent is innovative and top of its class in event management software. There are obviously always improvements, but we can always rest assured that Cvent will be reliable and that any bugs that they experience are escalated quickly.

Positive: Cvent Event Management is user friendly both for the user and for the attendee. They are constantly making improvements and taking suggestions on improvements.

Negative: I would say that FLEX has some limitations in the build process that I would love fixed. Example: There used to be a way in Cvent registration to be able to have the guest of the primary attendee copy their flight details on the travel page and that is no longer an option.