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Average Ratings 3 Ratings

Average Ratings 11 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Integrations

Bitrix24
Dooca Commerce
Easyflow
Ecwid
Freshdesk
Getscreen.me
HubSpot CRM
Jira Software
Jira Work Management
Mailchimp
Pipedrive
Shopify
Shoplazza
Taplink
Ucraft
Ucraft Logo Maker
VEVS Boat Rental Software
WordPress
Zapier
Zendesk

Integrations

Bitrix24
Dooca Commerce
Easyflow
Ecwid
Freshdesk
Getscreen.me
HubSpot CRM
Jira Software
Jira Work Management
Mailchimp
Pipedrive
Shopify
Shoplazza
Taplink
Ucraft
Ucraft Logo Maker
VEVS Boat Rental Software
WordPress
Zapier
Zendesk

Pricing Details

$40,000 USD
Free Trial
Free Version

Pricing Details

$19/month/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Azuba Corporation

Founded

1986

Country

United States

Website

www.azuba.com/products/

Vendor Details

Company Name

JivoSite

Founded

2012

Country

United States

Website

www.jivochat.com

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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LiveChat

LiveChat Software
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JivoChat

JivoSite
CCM Gateway Reviews

CCM Gateway

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