Best Conversational Commerce Platforms for Freelancers

Twilio makes sending and receiving messages to your customers easy. Find the documentation, sample code, and developer tools you need to build exactly what you want, fast. We’ll handle the complexity of mobile carriers and global regulations, so you can focus on building. Engage customers around the world with a messaging platfrom that can reach 180 countries, on infrastructure that’s optimized for reliable global delivery at scale. Easily add and integrate messaging channels without needing custom code or rebuilt architecture. Reach your customers at critical touchpoints in their user journey on the channels they prefer, such as SMS, MMS, WhatsApp, chat, Facebook Business Messenger, and Google's Business Messages, all in one platform. Build seamless conversations over preferred channels using trusted, reliable messaging solutions with Twilio MessagingX.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Join other ecommerce businesses that choose Omnisend's SMS and email marketing to increase sales and not their workload. Integration with ecommerce platforms, prebuilt automation workflows and intuitive, non-code editing make it simple to get up and running without having to dive into the details. Email marketing is at the core of Omnisend's email marketing platform, making it easier than ever to create beautiful email campaigns. Omnisend's automation allows you to personalize your message to customer data and campaign engagement. You can also use Omnisend's shopping behavior to tailor your message. Omnisend lets you add multiple channels to the same automation workflow, unlike other platforms. This is unlike any other platform on the market. To provide a seamless customer experience, you can sync your segments with Facebook retargeting ads and Google. Omnichannel marketing is possible with Omnisend. It's also easy to do. Start using all Omnisend’s features with a Free plan!

Sinch Engage (previously known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​

All-in-one platform that allows you to create and manage Quizzes, Facebook Messenger, and SMS automation. Engaging quizzes allow you to collect customer insights and help grow your marketing lists faster using customizable opt-in tools. Recommend the best products to solve customer problems. Personalize your marketing. You can create a better customer experience that encourages repeat purchases and builds long-lasting relationships. Shop Quiz can personalize your shopping experience and increase AOV & opt ins. You can create buyer profiles for use across all your marketing channels. It is simple to set up, customizable and comes with detailed analytics. Engaging and branded opt-in tools can increase marketing opt-ins. To capture visitors and get them to sign up for marketing automations, you can use a variety of pop-ups and Messenger opt-ins. To re-engage customers, build conversations, send sponsored messages, create custom flow templates, and share promotions to get them to buy.

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

Conversational AI simplified. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The most popular and easy-to-use Conversational AI platform. Integrate across all channels and tools, in any language. In minutes, launch. All bots in your organization can be managed on one platform. This platform is both for technical and non-technical people. No coding required. Plug and play technology. Agent+AI®, hybrid model (real time supervised learning). Omnichannel integration (communication channels & backend systems).

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Olark Live Chat, a web-based chat application that allows businesses to interact with customers via their website, is called Olark Live Chat. This solution provides the easiest way for customers to interact with businesses while they are browsing the website. It uses customer relationship management (CRM), eCommerce and Help Desk platforms to provide powerful customer insights. The key features include team management, searchable transcripts and real-time reporting. Olark Live Chat offers chat monitoring, targeted chat and analytics within a suite.

Customers can easily order and reorder products by speaking their voice. Customers can ask for coupons or deals to increase sales. Customers will be more engaged if they can search for products and receive personalized recommendations from your brand. Customers can easily find the closest store. Inform customers about events at their local shop. Customers can easily search for products using their voice and increase impulse sales by reducing friction. Customers receive personalized recommendations via AI to find products that suit their needs and tastes. Voice-based apps can be quickly built and put online. Modify templates as necessary and add voice interactions. We manage the backend infrastructure and backend on commercial cloud servers. App management for voice-enabled platforms via a central service.

ManyChat is the top bot platform on Facebook Messenger, for support, marketing, and e-commerce. It's easy to create a bot for you business. You'll be amazed at how ManyChat's bot can help your business increase leads and sales. Messenger is the future in digital marketing with 80% open rates, 25% CTR and 80% open rate. ManyChat is designed for marketing. ManyChat makes it easy to set up a bot. Select the template that best suits your business and you can skip the setup. E-commerce, education, agency, health & beauty... we've got you covered.

Create an AI chatbot to increase your ROI and automate customer support by 80% in just 2 months. Create intelligent virtual assistants for your websites and facebook pages. Automate your chat and provide real-time assistant to attract customers. Chatbot allows you to engage customers with your brands. It also helps you build relationships with customers by providing personalized and interactive content. Asking contextual questions can help your customers generate qualified leads. Messanger chatbots allow you to reach your prospects 10x faster. Botsify allows you to create multiple chatbots at once and use them for different tasks. This is a great way to handle multiple tasks at once. Botsify chatbot is able to handle all types of customer support. Virtual interaction with customers is made easier by automating conversations with multiple features.

Expert Guru is an AI-powered plug-in for Shopify e-commerce sites that will act as a Personal Shopper to give personalized advice and guidance to all visitors. Expert Guru can be configured in minutes to be a trendsetting Stylist for a clothing brand, Interior Designer for a home goods store that specializes in mid-century furniture, an Esthetician for a skin care line, or evena Country Singer who gives advice on cowboy boots.

IBM watsonx assistant is a conversational AI solution that gives your customers fast, accurate and consistent answers, regardless of the application, device, or channel. Watsonx Assistant uses AI to learn from customer conversations. This improves its ability to solve issues the first time, while removing frustrations such as long wait times, tedious search and unhelpful bots. IBM watsonx Assistant is a powerful artificial intelligence tool that uses context-aware AI to deliver fast, accurate, and consistent answers across all applications, devices, and channels. With the leader in trusted AI, you can eliminate the frustration of long waiting times, tedious searches and unhelpful bots. Chatbots can recognize more topics and contents than any other chatbot. Give your customers accurate and complete responses with AI-powered intelligent searching, robust topic understanding and human-agent interaction.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

You have great products. Your store is ready to go. Your sales should rise, but they don't. These e-commerce problems can frustrate you. Your visitors will shop if you guide them through your sales funnel with a friendly human touch. Use behavior-based, personalized messages to transform these visitors into leads and then buyers. Your customers will return for more with lifetime engagement and remarketing. Helping your customers find the right product for them will increase product page views. Capturing leads throughout the entire shopping process will help you grow your email list faster. Emails that are written and sent by AI can help you recover more abandoned carts. Use personalized coupons that are time-limited to motivate shoppers to do what you want. Reward your customers for shopping with you.

IntelliTicks combines the intelligence of AI and Human to create personalized conversations that convert visitors into qualified leads. IntelliTicks engages users with personalized sales pitches by using proactive triggers that are based on current page, time, location, device, source, referrer, and other factors. IntelliTicks uses interactive engagement to collect lead information during conversations and use it to personalize the conversation - an engaging, non-boring way to capture data. It can interpret the intent of a user’s query and respond accordingly. This will allow you to automate responses to repeated questions your prospects ask. It uses the user's journey to identify HOT leads and connects with your top Sales Reps in real-time. This ensures that your HOT leads are immediately contacted while they are browsing your website and making decisions about your products.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Customer service should be exceptional. Plantt uses AI to identify bottlenecks in customer experience processes and automates and optimizes them. Get actionable insights to drive business decisions by learning what customers want in real time. With AI Assistants that exceed customers' expectations, tag, route, and answer customers' questions in seconds. This means that there are no more decision trees and no need to hire engineers. Plantt is designed for customer-facing professionals. Anyone in your team can set up Plantt in minutes. Plantt is compatible with most platforms.

Low email open rates and spam folders are no longer acceptable. Engaging customers on Facebook Messenger can increase your revenue. You must ask permission to message customers via Facebook Messenger, just like email. The subscription is frictionless and only one-click, unlike email. There is no need to enter email addresses or phone numbers. All it takes is one click. Recart Messenger subscriptions are now available in your favorite popup program. Recart has been installed by more than 130,000 ecommerce sellers. Recart is one of the most trusted and popular ecommerce apps. The Shopify App Store has over 5,000+ positive reviews. Recart offers Messenger marketing solutions that work. With just a click, you can activate our pre-built subscription tools or campaign templates and begin generating additional revenue in minutes. Messenger marketing empowers high-growth DTC brands to sell more.

How can we increase sales, profitability, build better customer relationships, and not have to invest more in these areas? Every business on the planet is searching for the answer to this question without even realizing it. We are at the forefront of the next MAJOR revolution. The "Automation Revolution" is a new era that will transform the fabric of society. It was never possible before that technology could automate so many of our daily tasks. Voice technology allows us to order groceries, food, and just about anything else we can think of. Our phones have apps that can replace entire INDUSTRIES that have existed for decades. Messenger allows even a small business to compete with large corporations thanks to true conversational automation, which is one of the key keys to sales. Conversion is an important but often overlooked aspect of the sales process.