Best Conversational Marketing Platforms for Mid Size Business

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

Take your social commerce to the next step. Gesprek is a conversational-marketing tool that will transform your social media and messaging channels into a well-oiled selling machine. Sell smarter and collaborate faster Gesprek is a messaging platform that enables you to capture, qualify, and convert leads into loyal customers. Live chat helps you close more deals. Get instant support via automation to activate and retain customers. Gesprek provides everything you need for a human touch to your customer experience. Gesprek allows your customer engagement and sales teams to respond to messages on multiple platforms. Engage customers on their preferred channel, such as Facebook Messenger, WhatsApp Messenger, WeChat SMS, WeChat or SMS. You can also email or visit your website. Gesprek allows you to manage your customers seamlessly and qualify leads all in one easy-to read and user-friendly dashboard.

Maisie's AI-powered chatbots are trusted by successful e-commerce companies to increase sales and reduce customer support. Interactive quizzes, personalized recommendations, and product promotions will convert more browsers to buyers. Direct customers to the most relevant products to increase customer engagement. Customers will be delighted when you respond to their queries immediately, including shipping and order updates. Optimize support and reduce your workload. You can trigger conversations based upon business rules such as time on page, exit intent and cart value. Chatbots can be displayed based on behaviour, such as new vs. returning visitors, page visits, basket size, or specific page visits. You can customize almost every aspect of your chatbot, including the design, content, images, and conversational flow.

Conversica's conversational AI solutions help enterprise revenue teams acquire, acquire, and grow customers throughout the customer lifecycle via Email, SMS, and Website Chat. Customers and prospects today expect a response within minutes to their inquiries, not hours. Conversica AI Assistants respond within seconds to any inquiry. An AI Assistant's prompt, personal, and persistent engagement helps teams find more revenue opportunities, increase workforce capacity, and supercharge your revenue teams to do their best at a fraction the cost. Increase your lead coverage up to 100% and increase engagement rates to strengthen the top of your funnel. Website visitors can instantly connect to information, pre-qualify leads quickly, and drive higher registration for your webinars or events. Your AI Assistant is equipped with conversational marketing skills and can drive the next best action via chat, email, or SMS.

Your customers can interact with your brand in the same way they would with their family and friends. iAdvize allows you to offer your customers rich, multichannel messaging. Your prospects and customers can communicate seamlessly with you via text, voice, or video on their preferred channel. Your visitors can be connected directly to the best responders. Your connected in-store service advisors, product experts, and AI-enabled bots, ibbu, are all perfectly orchestrated to respond at all stages of the customer's journey. Our augmented intelligence chatbots, ibbu, and the on-demand sales force, allow you to combine the best of AI and human intelligence to increase your response rate tenfold. Our teams can help develop a conversational strategy that meets your goals. They will manage it cost-effectively and tailor it to your needs. Take a personal tour of our conversational platform to learn more about how it can help your business achieve its goals.

LivePerson's Conversational Cloud is a preferred choice for some of the most innovative brands in the world. Our AI-powered Conversational Cloud made it possible to have over a billion brand - consumer conversations. We make it easy to make purchases and ask questions in the same messaging channels that consumers use every day. LiveEngage now has the Conversational Cloud, an AI-powered command centre for consumer conversations. Intent Manager allows you to see the intentions of your customers in real-time, as well as how well they are being fulfilled and those that can easily be automated. Create chatbots powered by AI that can work with human experts to fulfill the needs of your customers at scale. Conversation Builder is a simple and intuitive interface that allows you to create automated conversation flows. Conversation Manager is a dynamic workspace that allows you to interact with consumers and manage conversations. It is available on both desktop and mobile.

World-first in web chat services for businesses. Privately owned business based in Johannesburg South Africa that serves customers around the globe. Since 2016, we have been helping small and medium-sized companies to corporates. We believe in a Hybrid Chatbot System approach, where humans are an integral part of the live chat machine. We offer a cost-effective chatbot platform. ChatMarshal's outsourced chat tool allows businesses to increase sales and customer service. ChatMarshal was the first to offer live chat in the world. We are proud to be the first company to create a hybrid chatbot and live chat system. Our unique approach to hybrid chatbot systems is our USP. ChatMarshal uses AI to assist human agents. Humans are an important cog in the live chat machine. As the AI improves, we incorporate more technology into our systems.

With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.

Conversational text messaging can help you build lasting relationships with your donors. Rally can help you provide an exceptional experience from acquisition to retention. It is scalable, personalized, and real. Flexible plans and options to suit any budget. Donors will be more inclined to support organizations that make it easy to find out what's happening and easy to give. Non-profits can often be overworked due to the limited staff. Conversational texting allows people to feel the connection they desire while giving charitable organizations the support they need to engage, acquire, and retain donors. Texting is the best way to build a relationship with your customer. We can help you get the most from it. A text message is the best way to cut through modern communications noise. 90% of them are read within three minutes of being sent. It is hard to feel more important than being able send a text to 'your guy' at work and get something done.

Certainly is an AI platform that uses conversational AI to facilitate ecommerce and customer support. Companies can deliver extraordinary experiences and scale their growth with our next-generation technology. Conversations with visitors provide insight that helps to ensure fewer product returns, lower cart abandonment, and a higher customer lifetime value. Certainly is on an ambitious mission to help businesses create amazing user experiences by creating a digital counterpart of their top salesperson. The Certainly Conversational Ai software works seamlessly across all platforms that you use to run your business. It's your new conversational interface for customer care, sales, marketing, community, HR, and management. It transforms any interaction into a frictionless and relevant user experience. Are you curious about how automated chat could help your business? Let one of our experts walk you through a Conversational AI chatbot that is tailored to your content.

Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.

Are you maintaining a positive customer experience? Get Qonvo free and grow your business one conversation at time. Chat with your customers via WebChat SMS, Messaging Apps and Social Media. All customer conversations can be managed in one place. Qonvo is a multi-channel messaging app that was created with your customers in the mind. Qonvo allows your team to reply to customers in any way they choose. It's as simple as texting your family and friends. Qonvo gives your team the visibility, collaboration, and analytics tools they need to respond quickly to customer inquiries. Watch the magic happen when you give your customers what they want, when they need it. You can efficiently manage conversations in your company's general emails and messaging channels. To prioritize their work, your team can use annotations, conversation tags, and assignments.

The complete platform to increase sales. Automate conversations. Centralize channels. Offer support. With the best digital service tool available, you can create a unique, customizable, and scalable experience for customers. You can quickly and efficiently attract and qualify more leads. Our tools will help you attract more leads and make it easier to qualify them through chatbots. It's easy to win more customers. You should always be available for your customers. Your business image will remain strong and you can win customers over by providing the best digital service experience. Huggy has all the tools you need for boosting your business. Get Huggy now to grow with the best Digital Service platform around!

Botco.ai allows businesses to have intelligent conversations with their customers through a conversational marketing platform. The best conversations go beyond words. Help your customers find the information they need, when and where they want it. Good conversations start with listening. To learn more about potential customers, build and foster relationships. Botco.ai facilitates conversations about your company's products and services. Connect with your customers to get location-specific information. This will allow you to encourage connections, scheduling, and purchasing from all locations. Go where your customer is. Our tools are compatible with all the most popular messaging channels around the world. Botco.ai uses Artificial Intelligence to make each conversation authentic. Intelligent conversation processes messages and handles customer requests. Botco.ai has the ability to deploy chatbots via messaging apps, sms, and websites.

The world's most user-friendly, no-code, no fuss conversational AI platform. The boost.ai platform, powered by proprietary self-learning AI and equipped with an enterprise-ready feature list, is the easiest, most efficient, and most scaleable way for businesses to automate and streamline their internal business processes. Boost.ai combines deep learning and natural-language processing (NLP), with its proprietary automatic semantic interpretation (ASU), technology to interpret and respond directly to queries via a chatbot, Messenger, Skype, Messenger, or Slack. It provides a host of features, including a centralized information repository and authentication management, pre-defined template, language detection, conversational voice recorder, and more. With support for Microsoft Teams and Zendesk, Salesforce, and other analytics, gain insights into customer conversation data, quality rating, as well as other metrics, to optimize customer engagement.

Messenger bot. Get our Messenger bot exclusive deal! We are offering a pay once-every-year deal, which is available for a short time only. Plans Inclusion. These features are available in all deal plans regardless of which plan you choose. Messenger Bot . Website Chat Visual Flow Builder + Website View Form Builder. Email Marketing Zapier Integration + JSON API & So Much More! Messenger Bot makes it easy to create your first automated workflow in minutes, and not days or even weeks. Messenger Bot comes with complete documentation and video tutorials. Messenger Bot can help you save time and money. According to estimates, chatbots could reduce customer service costs by up to 30%. AI can improve response times by 99%. 67% of internet users used chatbots in the last year. 35% of these users purchased something from the chatbot.

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

Acquigo, an Algorithmic Cloud for Marketing, enables customers to run marketing campaigns. It's a tool that provides end-to-end campaign management capabilities, from planning campaigns to executing them and tracking their responses, via email, SMS, push notification, and other channels. About Acquigo ACQUIGO's built in algorithms automate all aspects of campaign management, from defining the target audience, planning, scheduling, execution and tracking, to defining, designing, planning, scheduling, and optimizing. It comes preloaded with marketing campaigns, micro segments and relationship dashboards. Acquigo is a product of Xerago. This integrated marketing services entity has been working with marketing automation platforms since about 15 years. In 2005, Xerago introduced marketing automation in India.

Your customers will be guided through a customized buying experience. Based on their answers, they will find the right product for them in just a few questions. You can access customer data, order history, inventory status, and other information right from your dashboard so you can create or modify orders without leaving the dashboard. You can use your customer data to create data-driven customer profiles, run personalized ads and recommend new products. Get detailed sales conversion data, automatic customer satisfaction reports, as well as real-time insight into your agent performance. Join hundreds of other businesses who have added MyAlice to simplify managing customer conversations across multiple channels.

Use AI Assistant to create leads through all channels. Push notifications immediately and forwarding leads to CRM upon capture Call when the lead is hot! Get Smart reports and analytics to understand your customers' interests. Our AI Assistant ensures that no lead goes unnoticed by using hyper-personalised conversations and nurturing every lead. Kenyt AI Assistant makes it easy to connect with prospects in real time, capture leads faster, and then hand them off to your sales team to help you generate more sales. You heard it! Our AI assistant provides all details (business phone number, email address, and website) that you would need about a prospect. Kenyt's AI Assistant provides deep analytics on customer preferences and seamlessly passes them off to your sales team to help drive faster conversions.

EchoApp increases the success rate of your outbound marketing campaigns by 10x. EchoApp's multi-channel reach allows you to predict the preferred channel of your target customers, provide you with a real time cost-saving calculator, and improve the sentiment of your marketing messages. EchoApp's smart push notifications make it easy to run brand awareness campaigns quickly and on target. EchoApp's intelligent AI engine greatly improves customer perception and customer loyalty. A meaningful dashboard and critical input for your campaigns. EchoApp is a multichannel broadcasting platform that can predict the channel preference of users. Customers who have used the platform find its unique features to be distinctive and profitable. The open rates are 400%-600% higher when precision targeting is used. Allows for one API access to multiple channels. EchoApp is easy to install and use.

iVision Mobile's SMS Marketing Software is free of long-term contracts. You can easily upgrade or downgrade your plan based on your messaging requirements. Our team offers hands-on support to all users, regardless what plan they have, unlike other messaging platforms that charge more. Let us show you how true customer support looks like. Our mobile marketing and communication platform is packed with features but easy to use for any business owner. Multiple LA-based clothing shops have used text messaging communications to increase sales and retain customers. You can manage multiple levels of user access with customizable menus that allow you to restrict the functionality according to the role of the user within your organization.

Increase customer loyalty by using an AI-powered assistant who understands intent and provides quick and relevant answers, while gaining insights into customer behavior. Style Hoory according to your brand identity. Name your widget, choose one of the avatar options and set up the right color scheme. Your assistant can be trained to provide custom answers to the most popular customer questions through an intuitive dashboard. With the code provided, you can embed your widget on multiple websites. Collect information on your users and then share that knowledge with them to create a more personal experience. As a team, you can shape your AI customer service! Invite team members to chat directly with customers in your Inbox, create special task teams, and manage individual permissions easily. Your assistant can be trained to answer frequently asked question in the brand's voice. Hoory uses AI for linguistic and contextual similarities.

Leaders in WhatsApp customer service. Sparkcentral is a platform that enables innovative brands to improve customer service and efficiency. Our product roadmap is focused upon being the leader in advanced customer service solutions for WhatsApp and other asynchronous messaging platforms. Customer service SaaS platform for enterprises. Sparkcentral lets you manage all your asynchronous messages channels with virtual and human customer service agents. Sparkcentral offers a single workflow and a user interface that is easy to use for your customer service team. Global brands who launch WhatsApp use Sparkcentral as their preferred platform. Sparkcentral is a leader in the industry, revolutionizing how enterprises engage customers. Sparkcentral's goal is to create and enable exceptional customer experiences. We do this by completely reinventing enterprise customer service software.

To increase your PPC conversion rate by 50%-200%, create Conversational Landing Pages. Your Google Ads post click experience is broken. Are you still sending a static landing page to your buyers and hoping for a good result? Static websites can be boring and people don't like filling out forms. Your Ad-Click prospects are leaving your static landing page every day, with over 90% not converting. Your prospects will be more likely to share your conversation with you. Prospects who are greeted with a conversation will be more interested in your product/service. They are more likely to trust you and to convert better. Conversations build trust and convert better than static web pages + forms. Prospects don't have the patience to fill out lengthy forms so form-based lead qualification is not a good option. You can ask more questions in a conversation and complete the qualification process faster and more effectively.