Best Conversational Marketing Platforms for Mid Size Business

There was no car sold or serviced without a conversation. Today's owners and shoppers prefer messaging over other forms of communication. LivePerson Automotive provides dealers with powerful messaging tools that allow them to win more customers, provide better customer experiences, and increase customer loyalty. Although car buyers prefer to shop online for information and purchase, filling out forms can be complicated and time-consuming. 74% of online buyers say they would be more inclined to fill out forms if they could get live chat support about vehicle specifications or financial details. Conversational Car Buying™ allows consumers to quickly reach your team and guide them through the purchase process. It is the best live chat solution in the automotive industry.

Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.

Ivy combines automation and human expertise to provide timely and accurate guest communication. This frees up hotel staff and enhances the guest experience. Ivy is a warm host and will personalize your stay. Ivy can answer all your guest's questions in less than a second. Ivy's powerful analytics give you insight into your guest experience. You can also manage all guest requests from one place. Discover the many ways Ivy communicates with guests and increases satisfaction scores.

Agara is the leading Real-time Voice AI SaaS Platform in the World. It processes customer support calls in real time to eliminate hold time, reduce manual inputs, and improve customer experience. Agara significantly increases customer satisfaction (CX) scores while reducing support cost by more than 50%.

Conversational tech that collects insights from the mobile-first era. You can replace traditional research by a two-way, continuous dialogue with your customers. Chat Lab is a platform that allows you to create mobile agile communities with customers, fans, and employees. This will allow you to gain insight. It all starts with chats--conversational surveys that can be deployed through social media and popular messaging apps. Chats are easier to use than other methods of gathering experience data. They are also more conversational and frictionless than other methods. Chats can help improve customer relationships by providing a more engaging research experience. Chats are the next generation of communities. They are conversational, mobile-first, and agile. Chat Lab was created by researchers for researchers. It makes it easy to create highly engaged, always-on communities. Chat Lab allows you to create engaging chats with different types of questions. Open-ended feedback can be requested in text, image, or audio.

Your Facebook Messenger chatbot. Get in touch with your users on Messenger to set up your audience based upon their actions and increase your revenue. Get up to 40% CTR by updating your users about new products, posts, or videos. Segment your users based upon clicked links to increase visits to your content. You can turn your leads into customers by managing funnels and creating recurring items based upon the actions they take. Sponsored messages are a way to engage with your subscribers by creating a paid Facebook message campaign. Messenger chatbots have an average open rate of 80% and a 4-10 times higher CTR than email.

OpenMessage is a platform that allows enterprise brands to reach their customers using personalized, branded text messages called OMs. OMs are smarter, more engaging, and consistently drive higher conversion rates than any other available. Marketing emails are not deleted. They sit in inboxes. OpenMessage allows you to create rich, text messages for your brand that will be read and seen by others. You can easily customize templates to suit your data, content, and experiences. Personality-driven conversations that delight will make your brand come alive. Use conversational interactions to bring customers closer towards your products and services. 90% of customers read messages within three minutes, from personal devices to personal interactions. This results in conversion rates 8X higher that standard texts. You can create customizable canvasses to communicate directly with your audience.

Conversational marketing powered with Spectrm lowers acquisition costs Talk to every customer. Do not just talk at them. Automate personalized brand experiences on a scale Conversational marketing can accelerate your customer journey. You can convert more customers via social media by speaking to them at the time of their highest intent. Use Facebook and Instagram to run click-to-messenger campaign. You can convert inbound messages into sales by chatting with customers right from your website. Social messaging can be transformed into a performance channel that delights customers. Personalized brand experiences at scale can engage your audience. Chat with a conversational market specialist to schedule a live demo. Our customer success team is committed to helping you achieve your full potential in messaging apps. We never launch bad chatbots.

Automat's Conversational Artificial Intelligence is designed to help you learn more about your customers, increase sales, and make them happier. To learn more, request a demo or browse our solutions below. Modern brands need first-party data. Learn what consumers really want to make their experience better. Consumers want to make their decisions easy. People buy more when they are able to make informed decisions. Conversational AI that is fun, easy, friendly, informative, and quick makes your brand a favorite among consumers. Consumers will love the experience of shopping and they will buy more. Engage, convert, and retarget in personal ways through every channel Automat's Conversational AI platform offers best-of-breed capabilities, as well as every tool you need to engage.

Amplify.ai is the first and only industry-class Conversational AI Platform. It provides persistent, personalized, and messaging-based experiences across a wide variety of "conversational surface" options. Today supported: Facebook Messenger, WhatsApp and Instagram, RCS and desktop and mobile web. In-app integrations, Click-to-Messenger ads on Facebook and Google AdLingo ad units. Our platform provides everything you need to build and manage your branded virtual assistant. These chatbots offer more than just menu-based interaction. They can engage in a wide range of messaging-based conversations, from text-only to media rich. Conversational engagement is the next frontier in advertising. It allows brands to reach prospects in the first contact as well as in follow-up re-engagement.

Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work.

Rheobot offers live and automated solutions to customer engagement, lead conversion, and customer management on websites and social media platforms.

Our AI chatbot solution makes it easier to answer customer questions faster. Automate more than 60% of customer inquiries round the clock. Your website's conversion rate can be increased by as much as 38% Continuous improvement through the AI's independent learning. In less than 14 days, the AI is ready for use. Intelligent chat analyses provide valuable insight into your customers' needs. Integration into existing CRMs, livechats, and APIs is easy. moin.ai is a platform for Marketing & Sales. Mojin.ai helps you increase leads, conversions, and engagement. This increases the conversion rate. Answers any questions regarding products or services at any moment. Chat directly with potential customers and fully automated. Encourages potential customers and helps them find the right product. Converts website visitors to paying customers Optimizes customer journey. moin.ai is a platform for customer service. Mojin.ai can help you increase customer satisfaction, optimize and automate your customer service.

Engage, educate and empower customers through the conversion of search queries into meaningful, contextual conversations that provide value. Zoovu, an omnichannel AI-powered digital commerce platform, is built on deep knowledge and nuanced meanings. It helps businesses connect with customers wherever they may be - and turn those conversations into meaningful action. With seamless integration, deliver exceptional customer experiences across all channels. Integrate conversational commerce into your customer journey via webshops, channel partners and chatbots. Ask your customers the right questions based on their context, needs, and preferences. You can easily create and customize dynamic conversations within the platform. Zoovu allows you to automatically transform product properties into customer needs and wants, while highlighting product's value.

The NitroBots suite allows you to automate customer service and sales scheduling, increasing efficiency through the power conversational AI. Our Saas platforms can be used in a simple way. It's easy to plug and play for both our Sales Scheduling platform and our Customer service platform via AI. Platforms that are easy to use for both technical and non-technical clients. Our AI brain is constantly learning. Chatbots can learn from both conversation and supervised manual training. All answers are pre-approved to assist our clients in managing user experience and journey. We can also create custom use cases for you. It takes 4 weeks to set up and deploy the platform. We integrate on a regular basis. You can increase your sales via SMS, email, whatsapp, or improve customer experience with AI-enabled chatbots via Facebook, SMS, and website.

The next generation of customer engagement. Intelligent conversational interfaces are able to drive commerce and improve customer satisfaction. Businesses can achieve higher revenues and lower customer engagement costs. It is easier to convert prospects and create revenue opportunities by having regular conversations with them. Intelligent dialogs that are based on personal and physical contexts reduce churn and increase customer life-time value. Integrates with POS and booking systems to reduce costs. Increases sales through multiple channels (SMS/Facebook Messenger/ Voice assistants). We create, build, and support chatbots and conversational interfaces for offline businesses around the world. Personalization at scale, simplicity and cost savings allow you to get more customers. By leveraging cutting-edge technologies in artificial intelligence, natural languages understanding, and other advanced technologies, you can power the next generation of customer engagement for offline commerce business.

You can communicate with customers using personalized messaging on any medium that suits you best. Statflo is the only fully-compliant enterprise-grade customer engagement platform that is exclusively for front-line staff. Our top priority is to ensure that you have the best security and compliance measures in place for customer outreach. Intelligent filtering allows frontline staff to use business text messaging to create personalized conversations that comply with legal, security, and brand requirements. You can embed your favorite apps and tools directly within the platform to provide relevant information to your customer-facing team. You can use real-time data to reach every customer and create offers and campaigns that are specific to each stage of their customer lifecycle.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

Sybill is a video assistant that can be used to help sales teams feel more connected emotionally. It records the body language and expressions of your buyer during a call to provide insight into who might be a champion and what gets them excited. Sybill gives sellers deep prospect insight, which allows them to move the deal forward. It allows sales leaders and coaches to modify their messaging and decks according to what resonates with prospects and help them coach their teams to be more successful. Sybill will show you the most memorable moments that got your prospects excited so that you can follow up with them on the things that matter most to them. Your prospects will have a pleasant experience if you are always in touch with their needs.

Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website.

AiChat provides a suite A.I-powered software to help with customer service, marketing, and sales across multiple chat channels. You can create a support environment that allows you to have automated conversations, human and A.I collaborative conversations, as well 360-degree views of your customer, which will help you build better relationships with them. Our easy-to-use design, personalization, and automation tools allow for 1:1 conversations. Our solution includes everything you need to increase marketing KPIs, including smart segments and personalized customer journeys. You can create a personalized shopping experience by using an automated virtual sales assistant. Also, learn your customers' preferences and maximize your revenue with journey-aware product recommendations across multiple chat channels. Online visitors can get instant answers to frequently asked questions, educate them about products and services 24 hours a day, and even gamify the chat experience in order to increase their prospects.

Sailebot®, a patent-pending product, is data compliant globally and operates on an independent infrastructure. It has data independence as well as scalability for the owner. Accel estimates that it takes 6-12 point solutions for most companies to close a deal. Our Sailebots automate prospecting from research and discovery, to engagement and delivering revenue signals -- all without the need for human intervention. Digital Labor™, is the sum total of all prospecting tasks performed by the Sailebot®, including: sourcing contacts and emailing them, reading their responses, following-up on referrals, sourcing new information, etc. Discover the future of productivity with Sailes’ cutting-edge Digital Labor™, which automates all aspects of prospecting, from discovery through engagement and lead delivery.

We all have a simple formula that we use to connect with each other. It may be so natural that we don't even realize we are doing it. We ask a simple question, record the answer to give context, then act on it. Asking members questions about membership, your industry or current events can help you engage them. PropFuel helped us reach out to a group whose engagement dropped over the past year, in order to encourage renewals. Their functionality was also crucial in collecting information to guide future membership campaigns. PropFuel is more than just a platform for engagement. PropFuel provides services and support that guide your engagement strategy and ensure PropFuel's adoption across your organization.

Run multiple campaigns on different channels, such as WhatsApp, Facebook Messenger and Google Business Messaging. By establishing a conversational flow, publishing on omnichannel and analyzing every report, you can reap the benefits of sales. Engage consumers and deliver detailed responses in the form rich snippets, while customizing each one to fit any situation. Data visualization and populating data can enhance customer experience. AI chatbots that are constantly improving will power your conversations. Take control of your customer service management by auto-segmenting inquiries to the appropriate agent, triggering handoffs as needed, and taking complete control over your support management. Intelligent assistants can automatically identify the user's intent by using NLP, and then respond with solutions that are specific to their intent. The response is based on pattern recognition and metadata extracted from service providers or databases. Track everything that happens across all your channels to maintain a great customer relationship.

Without behavior change, knowledge is meaningless. This is why many training programs fail. We are the company that can help you change your behavior through technology. Here are the problems you face and the solutions we offer. Bitesize is different from traditional training methods in two key ways. We work with clients to develop training materials that are 50-75% effective in retention. Second, we help learners move beyond knowing something to actually doing it. Our technology combines psychology and mentorship to significantly increase success. Our technology, mentorship, psychology and technology combine to bring about the change you desire. Our technology and effective methodology can help you make a positive change in your behaviour. Remember that knowledge is not enough without behavior change. This is why many training programs fail. With our help, you can retain what you have learned more effectively.