Best Email Archiving Software of 2024

Find and compare the best Email Archiving software in 2024

Use the comparison tool below to compare the top Email Archiving software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    N-able Mail Assure Reviews
    Top Pick
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    N-able Mail Assure, a cloud-based email security system, provides advanced threat protection for both inbound and outbound emails using collective threat intelligence, long-term email archive, and 24/7 email continuity. The service offers multi-tenant web-interfaces with predefined settings, reporting and views that allow for control and visibility over all email flows. N-able Mail Assure's proprietary technology uses input from large volumes of email data to feed the Intelligent Protection and Filtering engine. This, combined with real-time pattern threat detection leveraging a variety if filtering technologies, helps protect against spam, viruses and phishing attacks as well as impersonation, malware and other email-borne threats.
  • 2
    Avast Business Hub Reviews
    Top Pick
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    The Business Hub is an integrated platform for complete security – delivered entirely through the cloud. The Business Hub encompasses every essential layer of security needed to defend a business from cyberthreats – covering users and devices anywhere, anytime. Formerly known as CloudCare, the Business Hub is an easy-to-use cloud security platform with a refreshing new UI.
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    Aid4Mail Reviews
    Top Pick

    Aid4Mail

    Fookes Software Ltd

    $59.95
    18 Ratings
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    Aid4Mail is a leading email processing tool from Switzerland. It comes in three editions: 1. Use Converter to collect and convert emails accurately, fast, and reliably. It supports all popular mail services (e.g. Office 365, Gmail, Yahoo! Mail) and mailbox file formats (e.g. PST, OST, OLM, mbox). It’s also a popular solution for preparing mail ingestion into archival, eDiscovery and forensics platforms. 2. Investigator adds powerful search queries based on Gmail and Microsoft 365 syntax, native pre-acquisition filters and Python scripting. Use its forensic features to recover deleted and hidden email, and process corrupt or unknown mail formats. 3. Enterprise adds support for Google Vault, Mimecast, and Proofpoint exports. Use it to migrate your company mail to live accounts (IMAP, Microsoft 365, Gmail). You can integrate its CLI seamlessly with your own tools. Enterprise offers flexible licensing options including installation on a server or on a shareable flash drive. Aid4Mail is used by Fortune 500 companies, government agencies and legal professionals around the world.
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    Intradyn Reviews

    Intradyn

    Intradyn

    $4 per user per month
    1 Rating
    Intradyn's email archiving solutions are trusted and reliable, safeguarding your organization in the face of potential litigation, eDiscovery requests, or Right to Know inquiries. Gain peace of mind knowing that your emails will remain secure, searchable, and readily accessible. Intradyn offers diverse, innovative archiving solutions designed to address various business challenges, from regulatory compliance to legal matters. Our versatile products cater to all industries and can be customized to suit your specific environment through different deployment options. Experience the power of comprehensive social media archiving across multiple channels effortlessly accessed through a unified interface. Our solution ensures compliance with regulatory requirements by maintaining all content in evidence quality. Capture, categorize, and index all mobile content, including MMS and SMS, empowering you to retrieve crucial information whenever needed conveniently. Real-time archiving capabilities effectively preserve all mobile communications for future reference.
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    365 Total Protection Reviews
    Hornetsecurity 365 Total Protection was specifically designed to protect the Microsoft 365 business environment. It provides comprehensive protection for all 365 cloud services, including Microsoft Office 365 and Microsoft Outlook 365 email. Hornetsecurity offers two packages that will meet the needs of your organization: 365 Total Protection Business - A complete security solution for Microsoft 365 customers 365 Total Protection Enterprise--adds advanced protection mechanisms and enhanced features. You'll be able to quickly onboard and use the solution intuitively. This will simplify your IT security management and ensure that your Microsoft 365 environment is protected at all times.
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    Hexamail Flow Reviews
    Hexamail flow is an email client that includes calendaring, tasks, and contacts. It works with Office 365, Gmail and Exchange on premises, as well as all IMAP/POP3 servers. The GDPR data protection module provides email and office document redaction capabilities, including full PST file import, EML and MSG file import, Office document import, printing output, or PDF generation of redacted material.
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    SpinOffice CRM Reviews

    SpinOffice CRM

    Mulberry Garden

    $27.50/month/user
    2 Ratings
    With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. No matter what you’re working on, how big or small the task may be, SpinOffice makes it super easy to get stuff done. And best of all, you share all information in the database with your colleagues. That makes SpinOffice CRM the ultimate team application for any small and medium-size business. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.
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    Hornetsecurity Email Archiving  Reviews
    Email archiving that is legal compliant, fully automated, and audit-proof. Secure, long-term, unchangeable storage of sensitive company data, files, and information. Archived emails can be recovered and retrieved Users can restore their emails from the archive at any time if they accidentally delete them from the mail server. Cloud archiving is 100% secure and fully automated Administrators no longer have to do archive-related tasks because all email messages are automatically archived. All data is securely stored in the cloud. Automatic archiving: Unaltered and Unalterable Audit-proof archiving ensures that all outgoing and incoming emails are automatically stored in their original form in Hornetsecurity data centers, immediately after they arrive and are dispatched. This ensures that important documents are not lost and that archiving is complete.
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    Sharp Archive Reviews

    Sharp Archive

    Sharp Archive

    $52 per month
    2 Ratings
    Sharp Archive is a leader in archiving communications for regulated organizations. Our users are often required to archive communication in the following industries: finance, insurance, government and education. Sharp Archive was founded in 2005 by financial professionals who also have to comply with mandatory archiving rules. We were shocked at how outdated and expensive the software options were when we started looking for solutions. Some software was not up-to-date to comply with the latest regulations. You can take a look at our live demo on our website. We won't ask you to make an appointment or give out your information.
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    MailStore Server Reviews

    MailStore Server

    MailStore Software

    $259 for 5 users
    1 Rating
    MailStore Server is a leading solution for email archiving. Easy to use, reliable, and low-maintenance. MailStore Server offers all the benefits of modern, secure email archive for businesses. MailStore Server creates 1:1 copies of all email messages in a central archive. This ensures the security and availability over many years. Users can still access their emails using Microsoft Outlook, MailStore Web Access or mobile devices like tablets or smartphones. They can also search through them at incredible speed. Your company has many advantages - Assistance in regulatory compliance - Assistance in fulfilling the GDPR obligation - Fast full text searching for attachments and emails - Protection against data loss - Reduce the workload for email servers Storage space savings up to 70% - Simplify backups and restores - Unlock cumbersome PST files - Eliminate mailbox quotas
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    Barracuda Cloud Archiving Service Reviews
    Barracuda Cloud Archiving Service offers secure cloud-based archive that allows organizations to comply with strict compliance requirements and respond to e-discovery requests quickly and efficiently. It can be used with services such Office 365 or G Suite and uses the Barracuda cloud to store data for as long a time as necessary without risk of amendments or deletions. Access to all messages sent and received from any device increases end user productivity. Barracuda Cloud Archiving Service is compatible with Office 365, Exchange and other email services. This allows for a complete cloud-based archive without the need for additional software or hardware from customers. End users can retrieve and restore any message sent or received from the mail server using a multi-functional add in for Outlook, Android and iOS mobile apps, as well as a dedicated web interface.
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    Mimecast Cloud Archive Reviews
    Mimecast Cloud Archive is the industry standard in enterprise information archiving. It helps to keep corporate knowledge accessible, protect and preserve it, and simplifies management and administration. Organizations can gain long-term business insight by aggregating data from multiple platforms. This creates a secure, digital corporate archive while reducing legal and compliance team costs. IT teams can reduce administrative overhead through simplified management. By aggregating data from multiple platforms, organizations gain long term business insights. They also create a secure, digital corporate memories while reducing legal and compliance risks. IT teams can reduce administrative overhead through simplified management and data recovery. Employee productivity and workflow efficiency are improved by having access to archive data at any time, from anywhere.
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    Dropsuite Reviews
    Microsoft 365 Cloud Backup and Archiving Microsoft Exchange, SharePoint and OneDrive, Groups, Groups, and Teams can be protected easily with Dropsuite. Dropsuite makes data protection easy so you can concentrate on what your business does best: providing value and growth. You can easily backup Office 365, G Suite Gmail and Open-Xchange. Respect the GDPR Responder, email archiving and eDiscovery regulations. Insights email intelligence gives you a better understanding of your business. You can be a backup hero and protect your business data with the most user-friendly suite of SaaS backup solutions you will find anywhere. Protect your Office 365 email, contacts, calendars, tasks, and SharePoint, OneDrive Groups, Groups, and Teams. Email archiving and electronic discovery for regulatory and compliance purposes. For easy retrieval, protect and manage communications. Dropsuite offers unlimited email backups for most email server environments.
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    InMoat Reviews
    Top Pick

    InMoat

    InMoat

    $9 per month
    8 Ratings
    Retake control of your email. InMoat allows you to select the emails that are most important to you, so you don't miss a beat. The Smart Filters you choose will be sent to your Inbox in a prioritized manner. Your VIP List of Contacts Emails sent from within your company, such as from your boss or colleagues, will always be prioritized by default. InMoat allows you to keep your Trusted List up-to-date, so you can ensure that your VIP contacts are always prioritized in your email inbox. Your @InMoat folder You can review the less urgent and less important emails whenever it is convenient for your workflow so that you don't waste time. You can review all your emails in your @InMoat mailbox whenever you like. Your InMoat Dashboard Your InMoat dashboard allows you to manage your email priorities and keep your inbox current. Review your suggested contacts and add them to your Trusted List. Also, update your Trusted contact list.
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    MailMeter Reviews

    MailMeter

    Waterford Technologies

    $4/user/month
    4 Ratings
    MailMeter is an email archiving and compliance solution with an advanced investigative interface made specifically for organisations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments. It offers group searching, tagging, export capabilities and much more. Waterford Technologies simplifies data management by providing cutting edge technology and unlimited unrivalled support.
  • 16
    MimeCast Email Security Reviews
    Mimecast Secure Email Gateway protects employees and organizations from spear-phishing and malware attacks. It combines innovative policies and applications with multiple detection engines and intelligence streams to keep sophisticated attackers away.
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    ArcTitan Reviews

    ArcTitan

    TitanHQ

    $4.59 per user per month
    6 Ratings
    ArcTitan is a powerful business Email Archiving Solution enabling organizations to create a back-up of all their email messages. You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings. The main features of our business email archiving solution include lightning fast search and retrieval, ultimate scalability, and full compliance with GDPR, eDiscovery, Sarbanes–Oxley, HIPPA, and other legislation for e-discovery, retention and audit. Book a demo today.
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    Aryson Email Archiving Software Reviews

    Aryson Email Archiving Software

    Aryson Technologies

    $49/year/user
    1 Rating
    Aryson Email Archiving Software, a cloud-based email archive solution that protects emails from web-based or cloud-based email clients, can be used to save them to a computer or hard drive. It archives email clients such as Gmail, Office 365 and Live Exchange Server. The Email Archiving Tool can be used to archive email in PDF, PST and EML formats. It archives email from email clients according to a date range specified using the date filter parameters. The software's unique feature, Remove Duplicate Mail, allows you to remove duplicate mail items from your email clients while archiving them. The Aryson Email Archiving software demo version is completely free and archives up 50 email items per folder. It works on all Windows OS versions.
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    Vaultastic  Reviews

    Vaultastic

    Mithi Software Technologies

    Pay Per Use
    Reduce Risks and Gain Productivity by improving protection, visibility and control of business-critical data. This will support continuity, compliance and change. Vaultastic's Agile Cloud Data Archiving is designed to address a wide range data management use cases in your information-driven organization. Safely archive active and legacy data of all types and sources in a search-ready, centralized cloud data archive. On-demand discovery tools allow you to respond quickly to legal and compliance queries, and recover lost data within minutes.
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    MailArchiva Reviews

    MailArchiva

    Stimulus Software

    $34.56 / user
    MailArchiva is an enterprise-grade email archiving, ediscovery, and compliance solution. MailArchiva has been used in some of the most challenging IT environments around the globe since 2006. MailArchiva is a server that makes it easy to retrieve and store long-term email data. It is ideal for companies who need to comply with e-Discovery records requests quickly and accurately. MailArchiva offers tight integration (including full calendar, contact & file synchronization) with a wide range of mail services including MS Exchange, Office 365, Microsoft 365 (Microsoft 365), and Google Suite. MailArchiva has many benefits. It reduces time to find information and fulfill discovery record requests. It also ensures that emails are preserved over the long-term. It also helps employees collaborate effectively. Sarbanes Oxley Act), which reduces storage costs up to 60%.
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    Spambrella Reviews

    Spambrella

    Spambrella

    $1.00
    Dynamically classify fake email. Preventively identify suspicious URLs and sandbox them. Big-data analysis can be used to accurately classify bulk mail. All this in one service that connects to Google Workspace and Microsoft 365. Spambrella's Email Security & User Awareness Training technology is used in many of the world's most successful security-conscious businesses across many continents and environments. Spambrella can help you unify your email security requirements and user awareness training needs on a global level. Spambrella is your outsourced email security team. We are able to migrate you seamlessly and have the technical expertise of all other service providers, such as Symantec.cloud, Mimecast, MxLogic. To uncover email threats to your email users, schedule a demo with our cybersecurity experts today.
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    Cryoserver Reviews

    Cryoserver

    Forensic and Compliance Systems

    $1.00 per user per month
    Cryoserver, an email archiving service, can be used on-premises or in cloud. It keeps a copy of every email that an organization has sent or received in a secure archive. This data is then made into a valuable resource that can be used every day. Cryoserver makes it easy to retrieve any business-critical information in email or IM. Cryoserver solutions can be distributed to more than 27+ countries. We are proud to be able to work with top-ranking clients in all industries. These include blue chips, healthcare organizations, blue chip names, local and national governments, critical infrastructure providers and charities. We are a pioneer in email archiving.
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    MailDex® Reviews

    MailDex®

    Encryptomatic

    $129.99
    MailDex®, by Encryptomatic®, LLC, is a Windows software tool that indexes, discovers and converts emails. MailDex can be used with many email formats, such as Outlook.pst and.ost files and.msg file, as well.eml and.mbox files and winmail.dat files. MailDex allows you to find important emails hidden in millions. MailDex is an active development tool. We offer support via telephone, live chat online, and email. MailDex was built for demanding users who need reliability and accurate results. The MailDex team takes user feedback into consideration when developing the product. You probably know that the email software market is cluttered with junk products from anonymous people. We also know this and we work hard to earn your trust.
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    Jatheon Reviews

    Jatheon

    Jatheon Technologies

    $2.5/month/user
    Jatheon Cloud is easy to deploy and use every day. Our email archiving software has a new interface that will make your experience easy. Our advanced search and processing speed are the best in the archiving business. Our per-mailbox fee is a simple way to get all the information you need in an archive and reduce upfront costs. It also simplifies the management of email archives. Security and privacy are important concerns for organizations in highly regulated industries. Your cloud vault will be secure thanks to our security certifications, breach detection alerts, and 24/7 support and monitoring. Jatheon Cloud archive is flexible and adaptable to your needs, regardless of how large or small your business.
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    Xeams Reviews

    Xeams

    Synametrics Technologies

    $20.00/year/user
    Xeams, a secure and powerful complete email server for Windows, Linux Solaris, MacOSX, and other flavors UNIX, is available. Xeams supports SMTP and POP3, as well as IMAP. It has a powerful spam filtering engine which eliminates up to 99 percent of junk mail upon installation. It is very user-friendly because it offers a flexible approach to email.
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Overview of Email Archiving Software

Email archiving software is a powerful tool used to store, manage and retrieve emails in an organized and secure manner. It enables companies to archive emails from multiple sources – such as Outlook, Gmail, Office 365, and more – into a unified repository for easy storage and retrieval. Storing emails in an archive can help businesses comply with industry regulations, protect sensitive data from malicious attacks, reduce storage costs associated with email servers, and improve overall organizational efficiency.

Archiving solutions are divided into two main categories: on-premise solutions and cloud-based solutions. On-Premise Solutions are installed on company servers or in data centers. This type of solution offers greater control over archived data but requires that the company handle the setup and maintenance of the system itself. Cloud-based solutions provide access to archived data without requiring any hardware investments or ongoing maintenance burden. The cloud hosting provider handles all of the server configuration, system updates, backups, etc., leaving you with only a single point of contact to manage your Archiving Solution needs.

When looking at archiving solutions it’s important to consider key features like scalability – which allows for increases in capacity when necessary; search capabilities – so users can quickly find specific emails; retention policies – which help ensure that data does not become corrupted; encryption techniques – for added security; as well as backup options for disaster recovery scenarios.

The ideal email archiving solution should be automated so it will capture all incoming and outgoing messages across different systems simultaneously without manual intervention. This ensures that nothing is lost or forgotten during the archival process whilst still ensuring legal compliance at all times through implementing custom retention policies. Furthermore, it should offer full audit logging capabilities so administrators can easily measure user activity levels over time while providing real-time alerts whenever suspicious activities occur against predefined criteria e.g searching by keywords or phrases. Lastly having integration options with other third-party applications is often beneficial since this simplifies the process of transferring relevant information between both systems seamlessly without risking any potential data loss along the way whilst also helping reduce associated costs along the way too.

Why Use Email Archiving Software?

  1. Improve Compliance: Email archiving software can help companies comply with applicable laws, regulations and industry standards by capturing all business-related emails into an encrypted archive. This ensures that sensitive information is protected from unauthorized access and manipulation.
  2. Enhance Productivity: By allowing users to quickly access archived messages, email archiving solutions can help to improve employee productivity as they no longer need to manually search through large amounts of emails every time they need to find something specific.
  3. Streamline E-Discovery Processes: The use of email archiving solutions makes it easier for organizations to respond quickly during e-discovery processes since all archived emails are readily available in a single location.
  4. Increase Security: By encrypting archives and limiting user access, email archiving software helps ensure that confidential data remains safe from external threats such as hackers or malicious attacks. Furthermore, administrators can use the solution’s audit logs to track user activity on the archive system and identify potential security risks before they become serious problems.
  5. Cost Savings: By reducing manual search costs associated with locating past emails, implementing an email archiving solution can result in significant cost savings for businesses over time due to lower storage maintenance fees and more efficient use of IT resources such as time and personnel expertise needed for traditional backup approaches.

Why Is Email Archiving Software Important?

Email archiving software is an important tool for businesses of all sizes. It provides a secure and comprehensive way to store emails, ensuring compliance with regulations, enhancing security and preserving intellectual property.

The benefits of email archiving software are plentiful. First, it helps businesses to adhere to the various legal requirements for storing data digitally. Regulations such as GDPR and HIPAA in the US require organizations to securely store emails and other digital records. Email archiving software provides a central location that meets these standards, allowing businesses to maintain compliance without difficulty or significant overhead costs.

Second, it helps to enhance security within an organization by keeping all email communications in one place that can be monitored or audited if necessary. This is especially beneficial when dealing with sensitive customer information or confidential corporate documents; having easy access to a centralized repository of emails makes it easier for companies to identify any potential security breaches quickly and take action if needed.

Finally, email archiving software ensures that valuable intellectual property remains accessible even after an employee leaves the company or certain emails are deleted from an inbox. With an archive system in place, business owners can more easily search through records and locate relevant information when needed - something which would otherwise be tedious or time-consuming without a dedicated storage solution in place.

In short, email archiving software offers many tangible benefits for businesses looking to organize their digital data more efficiently while still achieving compliance with necessary laws and regulations - making it a must-have tool in today's increasingly digital world.

Email Archiving Software Features

  1. Automated Email Archiving: Email archiving solutions provide the ability to automatically archive incoming and outgoing emails and attachments into a secure storage repository for long-term retention and retrieval. This helps organizations maintain compliance with data protection laws, as well as reduce storage costs by keeping only pertinent emails in users’ inboxes.
  2. Data Retention Policies: Many email archiving solutions offer customizable retention policies that can be adapted to meet different organizational needs. For example, an organization may set up a policy to keep all emails received from customers for 5 years, while retaining emails sent internally for only 6 months.
  3. Legal Compliance & eDiscovery: Email archiving software helps organizations comply with various legal regulations related to data retention, such as GDPR or HIPAA in healthcare. The eDiscovery feature included within many email archiving solutions allows authorized personnel to search through archived emails quickly and easily when needed during legal proceedings or internal investigations.
  4. Search & Reporting: Users can quickly access messages using simple search queries within the email archiving solution or save complex searches for reuse in reports or dashboards showing trends over time across the entire organization’s stored communication history.
  5. Data Loss Prevention (DLP): Many email archiving solutions include an integrated DLP capability that scans archived emails for sensitive information such as social security numbers, credit card numbers, payment information, etc., allowing administrators to quickly block these types of messages from being sent out of the organization unexpectedly in the future.

What Types of Users Can Benefit From Email Archiving Software?

  • Business Owners: Email archiving software can benefit business owners by giving them a secure system for automatically backing up and storing email data, making it easily accessible, organized and searchable. This ensures that important business communication is securely stored and retrievable in the event of server failure or accidental deletion.
  • IT Professionals: An email archiving solution helps IT professionals quickly locate emails within an organization, save time on manual backups, reduce storage costs and ensure seamless data transfers between the mail server and archive. The software also simplifies disaster recovery processes while preserving chain-of-custody evidence rules.
  • Legal Teams: Legal teams can maximize their efficiency when they use an email archiving system to document communications in a secure, centralized place that meets eDiscovery requirements. This makes specific conversations easier to find and retrieve as needed for litigation purposes.
  • Sales Teams: Automating the process of archiving sales emails helps sales teams free up time for more impactful tasks while ensuring important customer interactions are properly tracked and accessed at any time if needed.
  • Instructors: Email archiving software provides instructors with a secure platform to store communication with students regarding assignments or exam results so it can be retrieved whenever necessary without needing manual searches through individual accounts.

How Much Does Email Archiving Software Cost?

The cost of email archiving software can vary significantly depending on the type of software and features you need. Generally speaking, costs can range from a few hundred dollars up to several thousand dollars. For example, basic cloud-based email archiving solutions can start at around $200 per year, with more advanced solutions potentially costing several thousand dollars per year. Other options include on-premise server archiving systems that may require additional hardware or setup fees. These systems often require ongoing maintenance and support contracts that add to the overall cost. Additionally, many companies charge for technical support plans, data migration services, or optional features such as encryption or advanced search capabilities. Once you decide on your specific needs and budget limitations you will be better able to determine an accurate cost for an email archiving solution.

Risks To Consider With Email Archiving Software

  • Loss of data integrity – If the archive is not properly maintained, there is a risk of corrupted or lost emails.
  • Security risks – Email archives may contain sensitive information that can be accessed by unauthorized users if security is not adequately maintained.
  • Legal risks – Failing to comply with laws and regulations (such as Sarbanes-Oxley, HiPAA, GDPR) regarding email archiving may result in hefty fines or other penalties.
  • Compliance risks – Organizations need to ensure that the archiving solution they use complies with applicable industry standards and regulatory requirements.
  • Disaster recovery risk – Without proper disaster recovery protocols in place, an organization’s archived emails could be lost forever if a disaster were to occur.
  • Costly technical support requirements - Some solutions require additional IT resources to properly maintain them and/or costly technical support contracts for bug fixes and troubleshooting.

What Software Can Integrate with Email Archiving Software?

Email archiving software can integrate with a variety of other types of software. Examples include security software, customer relationship management (CRM) systems, enterprise resource planning (ERP) systems, and project management applications. Security software provides an additional layer of protection for archived emails by monitoring suspicious activity and ensuring compliance with organizational policies and applicable laws. Customer relationship management (CRM) systems provide a platform for businesses to store customer information, track sales success, manage customer loyalty programs, and more. Enterprise resource planning (ERP) systems are useful for organizing data from multiple departments within an organization in order to gain greater insights into operations. Project management applications help teams collaborate more effectively by providing features such as task tracking, file sharing capabilities, messaging tools, deadlines and progress tracking reports. By integrating email archiving solutions with these types of software, organizations can better organize their archived emails while also taking advantage of the features provided by the integrated software solutions themselves.

Questions To Ask Related To Email Archiving Software

  1. What features are included in the email archiving software?
  2. Does it offer scalability, meaning can I add more users easily as my business grows?
  3. Is the email archiving software compliant with industry regulations and standards?
  4. How secure is the data stored by the system, both from external threats and internal mishandling of data?
  5. What kind of customer service does the company provide for its product? Do they have response times and dedicated support teams?
  6. Can I access archived emails at any time without disruption in services or having to restore archives frequently?
  7. Does this system integrate with other systems or applications that our organization uses to communicate or store information?
  8. Is there an additional cost for storage once a certain amount of storage has been used up in the package we initially payed for?