Best Incident Management Software in Africa

Fusion Framework System software from Fusion Risk Management allows you to understand how your business functions, how it works and how to fix it. Our platform allows you to easily, visually, and interactively explore every aspect of your business, so that you can identify key risks and points of failure. Fusion's flexible, integrated platform capabilities allow you to achieve greater resilience and efficiency. They can be tailored to meet your specific needs. We are there to help you wherever you are in your journey to more resilient operations. - Map product delivery and service processes that are critical to your business. - Use objective risk insights to help you audit, analyze and improve your business operations - Plan, organize, and measure resilience and risk management activities with confidence Automation can be leveraged to reduce manual, repetitive, and time-consuming tasks, allowing teams to focus on higher-value activities.

Konexus is a mobile app that provides emergency notification and crisis management solutions. It has a simple and easy-to-use user interface. Konexus allows organizations and enterprises to securely send alerts anywhere via mobile app. Critical event management features can help you increase the response time and recovery process, keeping your business and people safe and protected.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

SafetyCulture (iAuditor) is a free inspection app used to empower your workers in the field. Combined with the web platform, SafetyCulture (iAuditor) can be used as an inspector software that provides visibility and insights to help raise safety and quality standards across an organization. Also as an inspection management software, SafetyCulture (iAuditor) lets your team collect consistent data, standardize operations, send reports, identify failed areas and get problems resolved with this easy-to-use checklist software.

The world's best uptime monitoring service. Get 50 monitors with 5-minute inspections completely free. All the information you need is at your fingertips. Website monitoring: Be the first to know if your website is down. Monitoring reliable and accurate will alert you before you have any serious problems. It will also save you money. SSL cert monitoring: Don’t lose your visitors due to expired SSL certificates. You will be notified 30 days before expiry to allow you time to take action. Ping monitoring: Is your server still online? Is your email service still running on port 465? Let's find out! You can monitor any port you wish. Cron job monitoring: We send you a request and check if it arrived on time. This is a great way to monitor server-side jobs and intranet devices connected via the internet. You can see your response times in a graph and discover the page slowness. Continuously verify that the keyword appears on a page. To pause monitoring during maintenance, set up a maintenance window.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

BIS Safety Software provides compliance and learning management software to the Environment, Health, and Safety professional. This cloud-based software application offers a Training Record Management Software and Classroom Calendar Management Software, as well as a Training Matrix, Online Learning Management Software and Digital Folders. These online forms can be used for site inspections. They also provide incident management, preventive maintenance, competency evaluations, etc.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

AN INTUITIVE APP TO ALL QUALITY & SAFETY PROCEDURES HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. HOW LUMIFORM WORKS You must master the entire process, from flexible form building to quick problem solving to in-depth analysis. CONDUCT QUICKLY and RELIABLY, WHEREVER AND Whenever Conduct audits and inspections online or offline on your smartphone, tablet, Android, or iOS device. The intuitive and simple-to-use app guides through all inspections. CONTACT US TO DISCUSS MORE QUESTIONS AND RESOLVE THEM FASTER Field workers should be able to quickly report safety and quality issues. Keep track of troubleshooting progress with your colleagues and work together to resolve problems. CUSTOM REPORTS & DETAILED ANALYSES Audit reports are automatically generated, so there is no need to waste time with post-processing.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

You can easily digitalize all your field inspections using Smartflow. Use the platform to digitalize inspections, operations, daily tasks, opera rounds, checklists, and other processes. With Smartflow you can create complex workflows using our drag & drop functionality. You get full control over the processes while you tailor them to meet the challenges & goals of your business objectives. You can easily add data from different sources or systems and use it when you create workflows. Smartflow provides you with instant analytics and data reports that you can share with all your customers.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

The vendor presents A1 Tracker as a robust and configurable risk management system that can be used standalone or in conjunction with other business segments within an organization. Risk Management & Threat Assessment: Register of risks to track risks at all levels within an organization. This includes entity, project, asset and contract, vendor, divisions, business units, regions, and more. Real-time risk reports and heat maps, dashboard metrics alerts & notifications. Contract Management Contract module to track all types of contracts with customers, vendors, employees, and customers. Claims & Incident Management Reporting on claims and incidents for any type of claim: injury, medical, customer, insurance or asset, liability, work comp, liability, etc. Certificates & Policies in Insurance: Policies & certificates for insurance tracking with reminders and renewals. For agencies & carriers policy management includes tracking clients.

Mirashare EHS Software is an enterprise solution without the big enterprise price ticket. Our 14 modules range from Risk Management and Inspection Audits to Incident and Near Miss Reporting using the latest mobile technology. We offer a configurable, scalable solution for customers with small businesses right up to larger, multi-site organisations. And with so many modules to choose from, we’ve got the right tailored solution to meet your needs both today, and for the future. We’re confident that you’ll quickly see the benefits of Mirashare’s EHS software, including saving you time and improving productivity. In addition, our health and safety software solution will also help drive down incidents, increase compliance, and give you the tools you need to manage effectively.

This integrated solution can perform active, passive, and agent-based assessments. It also allows for flexibility in evaluating risk according to each business. SAINT's remarkable, flexible, and scalable scanning capabilities make it stand out from other solutions in this market. SAINT has partnered up with AWS to allow its customers to benefit from AWS's efficient scanning. SAINT also offers Windows scanning agents for subscribers. Security teams can easily schedule scans, configure them with a lot of flexibility, and fine-tune their settings with advanced options.

FireHydrant is the only comprehensive platform that can help you create consistency throughout the entire incident response process so that you can focus on fighting fires more quickly. FireHydrant is an incident management platform that businesses can use to manage complex systems. Our solutions enable developers to quickly resolve, learn, mitigate, and mitigate incidents. This allows them to focus on what is most important, which is keeping their business operations running smoothly and their customers happy. We are focused on creating technology that intelligently re-engineers incidents management and sets a standard in how businesses think about reliability. Our goal is to simplify manual processes and create an intuitive, easy-to-use platform that is simple, intuitive, and most importantly, enjoyable to use. FireHydrant, the incident management platform that is suitable for all sizes of teams, creates consistency throughout the entire incident response process. FireHydrant's integrations allow for even more automation of runbooks.

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

Your status page will load much faster than the rest. It is completely static and loaded from a CDN without any backend servers or databases. After every update, we create a new static status webpage. This makes it 10x quicker to load than Statuspage.io. While most status page services start at an affordable price, they quickly go up in value! Instatus will not penalize you for your success by charging more as you gain experience. It was designed with pricing in mind. It is static so we don't have to charge more for higher traffic. We also allow you to use your SMS (like Twilio & Nexmo). This means you don't need to pay a monthly quota. You only pay for what you use Instatus won't cause you headaches, but it will help you grow your business. You can add as many team members you want. You can get as many customers as possible - at no additional cost!

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.