AWS Chatbot Description

AWS Chatbot, an interactive agent, makes it easy for you to interact with your AWS resources via your Slack channels or Amazon Chime chat rooms. AWS Chatbot allows you to receive alerts, run commands that return diagnostic information, invoke AWS Lambda function, and create AWS support case.

AWS Chatbot facilitates integration between AWS services, your Slack channels and Amazon Chime chat rooms. This makes it easy to get started with ChatOps quickly. You can receive notifications and issue commands in your chosen chat rooms or channels with just a few clicks. This allows your team to work together without having to switch contexts. AWS Chatbot makes it easy for your team to keep updated, collaborate, respond faster to operational events and security findings.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Amazon
Year Founded:
1994
Headquarters:
United States
Website:
aws.amazon.com/chatbot/

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online

AWS Chatbot Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

AWS Chatbot Lists

AWS Chatbot User Reviews

Write a Review
  • Name: Rishikesh M.
    Job Title: Software Engineer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cloud Chatbot

    Date: Dec 23 2020

    Summary: Aspects of AWS can be managed by the chatbot. External APIs and Webhooks can also be managed using the chatbot. Information about the status of the cloud is also provided by the chatbot.

    Positive: AWS chatbot offers support for Chime and also Slack and it is very easy to setup. Similar to other bots with functionalities like chat and notifications.

    Negative: The process to integrate AWS chatbot with other chat application is complex and sometimes cause issues, which can take hours to resolve.

    Read More...