Acuity PPM Reviews

Summary: The support we receive is outstanding. The tool is incredibly easy to use and logically configured. Great experience for our organization and would recommend to just about any organization.

Positive: User interface is fantastically straightforward. Tremendous flexibility in configuring the tool to meet our specific needs. User adoption is high with such a logical, clean interface.

Negative: Reporting is a bit limited when you need to do custom reporting, but improvements are coming. Timeline is a bit lacking but at a high level, it meets our specific needs, but again, improvement is coming.

Summary: Overall Acuity PPM is very easy to navigate and allows for effective track ing of projects information and allows for status updates.

Positive: Simple to use interface.
User friendly administration.
The ability to rank projects is a plus.
Acuity PPM is constantly making improvements based upon direct customer feedback.

Negative: Would like to ability to track capital budget actuals vs forecasts. However Acuity PPM is constantly making system improvements.

Summary: Very positive experience with Acuity PPM. High value tool at a very reasonable price. Would recommend this for any PMO.

Positive: We were able to get this tool up and running in a matter of weeks and did not require any programming. The tool is flexible to meet our growing business needs and its use to support the PMO has grown.

Negative: Would like to see enhanced reporting capabilities and a push capability on the status reports.

Summary: I highly recommend this product for anyone looking to manage a project portfolio. It provides a high level dashboard designed to keep a pulse of the overall health of a portfolio. In addition, you can drill down on a project level for more detailed information.

Positive: 1. Acuity PPM is easy to use and adopt at all levels within the company. It has many valuable features essential for project portfolio management, is intuitive, visually appealing and gives us the ability to add customized fields to the dashboard without help from IT.
2. The scorecard allows us to assign a value and risk score to every project based on criteria import to our company. This is key to prioritization and helps us identify what we should be working on.
3. Their resource capacity module helps identify constraints impacting our project timeline and overall roadmap.
4. The product offers a dashboard that allows us to keep a pulse on the health of our portfolio and alerts leadership of identified issues and risks.
5. The status reports are a useful tool that gives us the ability to capture a project's status summary, accomplishments, and next steps. (Prior to Acuity, we were using a Word document for weekly status updates)
6. Other useful features include a timeline that allows us to add/track project milestones and a section to document key decisions that are made.
7. Customer service is exceptional, and they are always open feature enhancement suggestions.

Negative: Nothing substantial to share. Acuity PPM does an exceptional job with building suggested features/functionality. We are happy with the product.

Summary: Very user friendly, and has allowed us to slowly introduce new features to the expanded team. A great solution for a project team like ours to build upon the automation and efficiency of our PMO.

Positive: The ability to quickly see the status of all active projects, and sort with various filters. Adding and removing columns is very easy.

Negative: iPad experience is less user friendly, but I rarely utilize this software outside of a desktop anyway.

Summary: Would be great to have the ability to:

* extract lessons learnt report in an excel document for further analysis
* customise the standard template for the status reporting page.
* to link parent/child projects to each other.

Positive: Great visibility of projects and programs as well as portfolio health.
Easy to navigate
Easy to add new users to the system and assign appropriate permissions

Negative: While I am a fairly new user to Acuity, I don't have any issues with the system.

Summary: Capabilities of the application are great.
Easy to use for weekly reporting and allow me keep track of what I've reported in previous weeks/reports very easily.
Like how the various reports are organised and classified.
Like new features and keen to use them as soon as the business is ready.

Positive: Very easy package to use - navigating & updating, creating new reports.
Intuitive.
Everything from a PM perspective contained within the various tabs.
Easy to share progress, related documents etc with stakeholders.
Easy to navigate to other project status reports which may have an impact or dependency on your project.
New functionality delivered quite frequently.

Negative: 1. Have encountered an intermittent issue when adding a new risk or issue and app displays blank boxes without a title. Resolution is to shutdown app and restart because if you do try and fill out the blank boxes the risk or issue will not save.
2. Sometimes when editing a status repot and I've used back space it all the text above is accidentally delete, sometimes a whole paragraph. I have to re-enter updates so have learnt to frequently save the report as I update it.

Summary: Acuity is a great tool to give stakeholders a high-level view of the portfolio. PM's can also status out of the tool. It's a simple tool to use and easy to train resources to use as well.

Positive: Great views of projects, great view to show stakeholders and a good reference to show an overall status of projects.

Negative: 1. There are some views and reporting (specific to our company) that I am not able to customize. However, I do have some workarounds in place.
2. Integration with other tools (export and import data)
3. Security/Access: Limiting access to certain views based on the resource.
4. Capacity tool should have more customizations (build in customize shrinkage and also view in hours vs. percent)

Summary: A very good, reliable, cost-effective product for someone looking to get their feet wet with a PPM solution. Support and development are open to feedback and responsive.

Positive: This product is a good choice for anyone looking to implement a basic PPM resource. It has the basic features we were looking for with regard to our needs for PPM and also had some advanced features (scoring/prioritizing, timelines & milestones, etc.) that turned out to be useful. As with any product like this, there are some up front decisions to be made on how to use it and then some up front configuration work required. But, nothing out of the ordinary. The product is solid and we've had virtually no technical issues with its performance. Support has been very responsive.

Negative: The biggest challenges have been with the timeline & milestone entry / update and with the products import/export or reporting. Nothing terribly bad. The update interface could be a little more user-friendly or elegant. Reporting or exporting of data is a little limited. But, they are working and making progress in that area as both support and product development have been responsive to feedback.

Summary: It's likely an internal problem that sees us have a system is not well regarded. I'm sure we could possibly use it better, but the key project metrics we have in our Financial systems (budgets, forecasts and actuals), all itemised by year and project - as well as key Milestone dates - allow a clear line of sight on how projects, programs and the whole portfolio are progressing. The way we use Acuity, I don't see this being available.

Positive: I'm sure it serves a purpose, but not the way we are using it.

Negative: Doesn't allow effective decisions to be made from a complete range of source data that automatically calculates variances to key metrics, and then presents them in a succinct format.