Advantage Reviews

Summary: I absolutely love working on this system every day and would 100% recommend it to any prospective clients.

Positive: The robustness of the software is amazing! Anything that the business wants to accomplish is always doable with the flexibility and ease of use. The level of professionalism and knowledge they possess makes asking a question quick and painless.

Negative: Implementation takes a little while when doing a migration from another platform but over the years, that process has become less complex. Onboarding new hires, depending on their role, can take a week+ because of the software being so flexible and having so much functionality.

Summary: The company does its best to stay on top of how the markets and audiences are changing so they already have solutions as their clients move in that direction. Their employees tend to be long term, so the depth of knowledge available is grand. Our company has gone from book fulfillment, to magazine production and books, to data and information as our primary focuses and have used Advantage for each of those areas with little need for customization.

Positive: The software is built for flexibility so as your business changes, you continually have options. The company also works closely with the clients to add new functionality as needed and encourages the users to work together in their development requests.

Negative: The flexibility also adds a level of complexity for managing the system. Due to their regular improvements, if you don't stay on top of keeping your system current, an upgrade can become a larger project than anticipated.