AudienceView Description

Live events should be remembered, attended, and discovered. We make events magical with our software solutions, audience growth strategies, and client communities that all work seamlessly together. We work with you to develop a complete integrated solution that will help you achieve your goals and objectives, from campus and sporting events to Broadway-style shows. AudienceView Professional is the best way to manage live events. This all-in one ticketing, marketing, and fundraising platform solution will simplify your efforts and improve consumer relationships. AudienceView Campus was designed exclusively for higher education. It integrates seamlessly with existing school authentication systems and is continuously tested and improved by its network of active universities and colleges.

Pricing

Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
AudienceView
Year Founded:
2002
Headquarters:
Canada
Website:
www.audienceview.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

AudienceView Features and Options

Ticketing Software

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

AudienceView User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Director of Development & Audience Services
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Clunky and Unintuitive

    Date: Jun 04 2022

    Summary: You get what you pay for. Cheap fees for a less than mediocre service and customer experience. If you're shopping around, keep going.

    Positive: For a SaaS, it's fast. That's about it. I have no other pros.

    Negative: Navigating this software is challenging. It is not intuitive, it's clunky and it seems you have to create work-arounds for what should be pretty normal situations (like crediting a patron without a refund). Screens are overcrowded with options, and finding what you're looking for quickly is not a common scenario. Also, there is a terrible error loop that customers experience when booking from the calendar of events on a mobile device. I regularly get box office calls with people who are stuck in that loop. I went on myself and was able to confirm, there is a major issue with mobile booking.

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