Better Business Bureau (BBB) Description

BBB offers educational resources and programs that empower and protect consumers. BBB is happy to help you with any marketplace problem. You can file a complaint, report a scam or post a review.

BBB Accreditation is for businesses: In an increasingly competitive market, customers can feel confident that they are dealing with a trustworthy and reliable business. Show customers that your business operates honestly and with integrity by applying for BBB Accreditation. Your company is listed as an Accredited Business by the BBB. This will help you stand out to potential customers who are looking for a trustworthy business. The BBB Accreditation Seal gives more credibility to over 400,000 businesses in North America. Accreditation signifies that your company adheres to the BBB Standards for Trust, which helps customers feel confident and sets you apart from the rest.

Pricing

Free Version:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Better Business Bureau
Year Founded:
1912
Headquarters:
United States
Website:
www.bbb.org

Media

Better Business Bureau (BBB) Screenshot 1
Better Business Bureau (BBB) Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Online

Better Business Bureau (BBB) Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Better Business Bureau (BBB) User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible

    Date: Dec 09 2022

    Summary: Overall I would not recommend anyone pay any attention to the BBB. The interface is terrible and the tools and recourse for businesses to respond to complaints is very bad.

    Positive: Nothing really. I guess some people still think the BBB brand still carries some authority and clout, but it really doesn't.

    Negative: Their interface looks like it was built in 1995 and never updated. Their business tools if you are a business that logs in are horrendous. It's one of the worst web apps I have ever used. Customer service is also horrendous.

    Read More...