CallHub Reviews

Summary: Dials quickly and calls are clear. It has many options for call disposition. Easy to learn and tracks your volunteer success.

Positive: This web based tool is a great way to recruit volunteers for our organization. It is easy to use and intuitive.

Negative: Wish it would warn me on $5 or $10 integrals when funds are low.

Summary: I love the product's relationship with Ecanvasser. Once you get the data into Ecanvasser, CallHub seamlessly integrates the various digital and phone contact points with your door-knocking operation.

Positive: Combined with Ecanvesser, CallHub can act as a very good CRM. It is especially useful for local campaigns where the budgets are small but data is everything.

Negative: You need to have, at some point, used a product like this before and be familiar with database marketing to set it up easily.

Summary: So far CallHub has been the easiest and best way to reach thousands of people by phone or email. Their Costumer Service team is amazing and always reliable to help with any problems I might have. I have recommended CallHub to many people!

Positive: I love the way is it so easy to set up phone campaigns and being able to reschedule calls.

I also like how easy it is to set up robot phone calls to help get important information out fast.

Negative: A way to easily combine different phone books based on call disposition.

Summary: My grassroots organization adores CallHub for its cheap pricing, professionalism, and the ability to get out the vote on issues that matter to us!

Positive: I like the professional aspect of this software, the workflow and the ability to manage agents and set specific time frames lets you have control over your campaign like no other software does.

Negative: The specs on pricing can be a bit confusing, ie how much I spend per phone call, how much money I've spent in the last week, etc. For data driven campaigns, these stats can be lacking compared to the other information CallHub offers.

Summary: This is a great product that allows cross platform engagement and easy usability in one simple
Package. Highly recommend.

Positive: This was the quickest, easiest platform I have ever used. From the time I logged in for the first time, it took just minutes to be set up and ready to send. Highly recommend!

Negative: Can’t think of a single thing, I enjoy using the product and it’s fairly priced.

Summary: Overall, our experience with CallHub has been positive and transformative for our communication strategies. The platform's user-friendly interface facilitated seamless navigation, while its versatile features allowed us to engage with our audience effectively through various channels. CallHub's robust automation capabilities streamlined our campaigns, enabling us to schedule calls and messages with ease. The detailed analytics provided valuable insights, empowering us to make data-driven decisions and optimize our communication strategy. While there was a learning curve for advanced features, the responsive customer support helped us navigate any challenges. The reliability of CallHub in delivering high-quality voice calls and SMS further solidified its role as a dependable communication solution for our organization!

Positive: I recently had the pleasure of using CallHub for my organization's communication needs, and I must say it exceeded all expectations. CallHub proved to be a game-changer for us, offering a seamless and efficient communication platform that significantly enhanced our outreach efforts.

First and foremost, the user interface is intuitive and user-friendly, making it easy for our team to navigate and utilize all the features effectively. The platform's versatility allows us to engage with our audience through various channels, including voice calls, SMS, and even social media.

One standout feature is the robust automation capabilities. CallHub's automation tools helped streamline our campaigns, allowing us to schedule calls and messages, set up personalized follow-ups, and manage contact lists effortlessly. This not only saved us time but also ensured that our messages reached the right audience at the right time.

The analytics and reporting features are top-notch, providing valuable insights into campaign performance. With detailed analytics, we could assess the success of our campaigns, identify areas for improvement, and make data-driven decisions to optimize our communication strategy.

Furthermore, the customer support from CallHub is exceptional. The support team is responsive, knowledgeable, and genuinely dedicated to assisting their users. Any questions or concerns were promptly addressed, making us feel valued as customers.

In terms of reliability, CallHub proved to be a highly dependable platform. We experienced minimal downtime, and the system consistently delivered high-quality voice calls and SMS. This reliability is crucial for maintaining the trust of our audience and ensuring the success of our communication initiatives.

Overall, I highly recommend CallHub to any organization looking for a comprehensive and reliable communication solution. It has truly transformed the way we connect with our audience, providing a powerful tool that is not only effective but also easy to use. Kudos to the CallHub team for creating such an outstanding platform!

Negative: While CallHub's interface is generally user-friendly, the platform's advanced features may have a steeper learning curve for new users. Mastering automation tools and utilizing more sophisticated functionalities might require additional time and training. Improved onboarding resources and tutorials could assist users in unlocking the full potential of CallHub without feeling overwhelmed by the complexity of certain features.

Summary: I run a small campaign consulting business and I'd use this as my robocall service going forward. Great job.

Positive: Easy to set up. Support is available when you need help. Had two guys jump on a zoom call to make sure my initial campaign was set up right. Great support.

Negative: The fact that it needed that support was a little annoying. Not as intuitive as I'd like. But that's a small thing especially since support was there to help.

Summary: Overall we have really enjoyed using CallHub and will continue to use it. We recommend CallHub to those that want an easy system that has many options and at a great price. We also found their Customer Service to be outstanding. A call out to Jacob for his amazing help and great work!

Positive: CallHub is very easy to use and learn. There is so much you can do in setting up a call campaign. We have successfully called over 25,000 people. A great pick up rate, our voicemail drops people say sounds like we left it in person instead of a system dropping the pre-recorded message. The data capturing options and information on the screen is great and my callers really enjoy using the system. And CallHub is constantly adding new features, we can't wait to test out their emailing function.

Negative: We had one issue years ago when we first started using CallHub, but they have grown very far and have since fixed all those beginning issues.

Summary: My entire calling experience is improved thanks to CallHub. Amazing solid performance experienced with this calling platform. This dependable system allows me to talk to regular customers and keep a steady volume of phone calls every day. The top executives of the company are responsive to both small and new clients quickly. I love referring campaigns to them.

Positive: Amazing solid performance experienced with this calling platform. This dependable system allows me to talk to regular customers and keep a steady volume of phone calls every day. The top executives of the company are responsive to both small and new clients quickly. I love referring campaigns to them.

Negative: Internet is slow here and there with pauses but I do not blame CallHub.

Summary: I am enjoying the system and continue to use it without any issues. This allows me to also send out texts automatically which saves time.

Positive: The system is user friendly, straight forward, allows to text mms, and rarely does it ever not work. The system is properly handled and is always running efficiently.

Negative: The export of files don't include all of the columns that are imported into the list which creates an extra step.

Summary: It was quick and easy to use. I sent my first text out in just 20 minutes. I like the ability to customize the messages and add graphics easily.

Positive: It’s easy to use and the support team is amazing. Plus the rates can’t be beat! I’d tell everyone to use them hands down.

Negative: I got stuck in a loop but that was my user error. Again the support team helped me out and got me back on track.

Summary: Set up CallHub for a political campaign I was managing and immediately adopted it as our calling and texting platform. The website and app work very well and offer far more options and features than even more expensive competitors. Would recommend highly.

Positive: - Relatively straightforward, easy to learn
- Tons of features, far outmatches the competition
- Pretty affordable

Negative: - Bill tracking (haven't found a way to see pending charges)

Summary: I've used it reliably for a few campaign cycles, and always easy and gets better.

Positive: It is an easy-to-use interface, quick with adding agents and managing different campaigns. Managing and monitoring agent features are helpful.

Negative: Need auto-drop voicemail.

Summary: I need to preface this review that I've run call center campaigns with CallHub last Fall and this Winter/Spring, which was a part of a large campaign which was probably a large contract. I can't comment on what it would be like if I started a campaign on my own from scratch, but it seems like the tech team has been working hard to accomodate the needs of that contract which includes 60 different groups throughout California. Shoutout to Sam Briggs and his team.

What I do know is compared to other predictive dialers, this one seems pretty user friendly and I like the functionality compared to similar products, although I haven't tried them all.

Positive: - Phone App works well
- Responsive tech support
- Can handle large groups for call center campaigns (10+)

Negative: - It would be nice for the sitemap/user interface to be in languages other than English and Spanish

Summary: I like the system and intend to expand our usage as our cold calling needs continue. The ability to pay as you go is a game changer.

Positive: The system is simple enough that you can quickly and efficiently build a campaign without losing pertinent functionality.

Negative: Integration options for HubSpot are not available.