HotelFriend Description
HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income.
We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.
Pricing
Integrations
Company Details
Media
Product Details
HotelFriend Features and Options
Hospitality Property Management Software
Catering Software
Hostel Management Software
Hotel Channel Management Software
HotelFriend Lists
HotelFriend User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
HotelFriend is growing as well as my property! Date: Jan 22 2024
Summary: We started work with HotelFriend about 3 years ago and since that time the company has kept growing.
Super user-friendly (especially as it also has German language) and easy to set up. Amazing customer service. Integration with fiskaly, and Datev.Positive: We really like the booking engine and automated payment! We also like the variety of financial reports.
Negative: I would like to see more flexibility with email marketing letters to communicate with my guests.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It is really good Hotel Management Software Date: Dec 28 2023
Summary: It was a right decision to take this software. It was worth the money I invested. There would be upcoming updates that I am looking forward to.
Positive: The software is very easy to learn and use.
Invoices are completely customizable, and it is very easy to automate the entire operations from rates management to communication with guests.Negative: Support is available in English and German language only.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
HotelFriend has truly changed the game for us Date: Oct 15 2023
Summary: With centralized control and automation, we have seen a great increase in productivity, which was impossible with our old software
Positive: The HotelFriendʼs features made it easy to manage and sell our rooms with ease, resulting in increased revenue and guest satisfaction.
We really like it and recommend it to everyone who has an independent hotel!Negative: We like everything. Nothing to add. It was quick and easy to set up.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great support and reliable channel manager Date: Nov 22 2023
Summary: HotelFriend has been a big help for our hotel. Their system has everything we need: a good channel manager, room management, and it keeps everything up to date.
Positive: We really liked that HotelFriend has everything we need in one place, like IBE, channel manager, and room management. These parts work together without any problems. The Channel Manager, especially, stands out because it updates prices and availability very quickly, just like promised. We asked to connect our hotel with Booking and HRS, which are where most of our reservations come from. The customer support team is awesome. They always help us quickly when we need it.
Negative: One thing we didn't like is that when guests want to pay on our website, they can only see options like "Visa/Mastercard”. There's no option to pay with PayPal. But the support team told us they are working on adding it as an option.
Read More...