Keeping Description
Keeping allows everyone in your team to receive, respond and assign support emails from their own mailbox. All support emails are organized in a separate section of your mailbox, separated from your normal emails. Assigning requests to specific team members will help you create accountability and distribute the workload. Marking emails as open, closed, or pending will help you to know where they stand. No more requests getting lost in the cracks. You can see your Shopify customer in Keeping without leaving Gmail. Advanced reporting provides you with the data that you need to understand how your team is responding to customers. Track the first response times, the volume of requests and how your team responds.
Pricing
Pricing Starts At:
$8 per user per month
Free Trial:
Yes
Integrations
Company Details
Company:
Keeping
Year Founded:
2019
Headquarters:
Brookyn, NY
Website:
www.keeping.com
Media
Recommended Products
Discover HPCC Systems - the truly open source big data solution that allows you to quickly process, analyze and understand large data sets, even data stored in massive, mixed-schema data lakes. Designed by data scientists, HPCC systems is a complete integrated solution from data ingestion and data processing to data delivery. The free online introductory courses and a robust developer community allow you to get started quickly.
Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Online