Replyco Description

Take control of your inbox Are you overwhelmed by customer emails? You can centralize your email and increase response rates across eBay and Amazon. Lightning Fast Replies are a great way to grow your eCommerce business. What is the secret to increased sales? Happy buyers = 5-star feedback = Better marketplace relationships Organize. All you need to organize and centralize customer emails across stores and marketplaces. Automate. Automate. Chat Communicate. You can quickly and efficiently respond to messages with email templates and easy access to order information. Reporting. Monitoring performance is key to fine-tune your customer service strategy for stores or teams. Returns / Refunds Replyco can process returns and refunds for your eBay shops. Support Multi-Channel Support Integrations directly with eBay, Amazon and Shopify, Linnworks. WooCommerce, BigCommerce. Gmail.

Pricing

Pricing Starts At:
$33 per month
Free Trial:
Yes

Integrations

API:
Yes, Replyco has an API
View Integrations

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Company Details

Company:
Replyco
Year Founded:
2019
Headquarters:
United Kingdom
Website:
replyco.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
24/7 Live Support
Online

Replyco Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Replyco Lists