Koinly Reviews

Summary: Great, I recommend using it or at least trying it. It can handle many blockchains and CEX's with very few issues.

Positive: I love that it can handle many blockchains and CEX's, the pricing is good. And also the customer support is amazing.

Negative: Maybe that it still has some issues with some relatively unknown chains (that have their own quirks like being able to pay gas in stable coins,...) , but it's understandable given the amount of chains they support.

Summary: Honestly, I was blown away by the support from Artjoms at Koinly, countless messages back and forth with very tricky transactions were able to get the job done.

Positive: Just really amazing support with complicated Defi and NFT transactions, above and beyond what one would expect.

Negative: Still early days for NFT and Defi transactions so requires a fair bit of manual adjustment.

Summary: Overall, I will continue to use this product as it definitely meets my needs and is the simplest system out there for Crypto Taxes.

Positive: I find the Crypto Tax Reporting a bit complex and using Koinly and especially their Support Team has make it much simpler.

Negative: Sometimes it took longer to get a response, but I understand that there are a TON of people looking for support and expertise. At the end of the day, they ALWAYS came through.

Summary: High ratings for customer service, the software, the tutorial videos to help generate API keys. The list goes on - they’ve been great!

Positive: As a tax professional, I really love using Koinly’s service for my crypto clients! And whenever there’s an issue, the support team is very responsive and helpful! I’d very highly recommend Koinly!

Negative: On one occasion I did receive an unfamiliar error message, but the team was very quick to resolve it!

Summary: I've been using Koinly for over two years and have extensively tested other competitive platforms. Without a doubt, Koinly surpasses them all by a wide margin. From its user-friendly interface and exceptional tax reporting capabilities to seamless wallet synchronization, Koinly excels in every aspect. The platform's responsiveness, uptime, and overall performance are truly impressive.

Recently, I had the opportunity to utilize Koinly's 'Expert Review' service, and I must say it was outstanding. This service saved me countless weeks of work in untangling a complex transaction history.

I wholeheartedly recommend Koinly and their Expert Review service. Their commitment to excellence sets them apart, making them the top choice for tax accounting platforms.

Positive: Expert Service, Wallet Synchronisation, Tax Reporting, Free Trial Longevity, User Interface, Performance, Availability.

Negative: Transaction search facility by contract is missing, transaction filtering could be improved, version control.

Summary: I would recommend Koinly when you are delivering taxes since this is a heavy task to keep track of.
I have delivered taxes in Norway with this app.

Positive: Easy to setup.
Handles transactions between own wallets.
Handles dated values from tokens and FIAT.

Negative: Don't support native Cardano NFTs. Must be manually mapped.

Summary: Best out there. I found them really fast and responding. Gave me all the answers I needed. Kept me informed.

Positive: Koinly went out of their way to add an exchange that I had been using so I could report my tax. Really fast response and super helpful. Best customer service I've had anywhere. I can't imagine how hard it would be to calculate your tax return without it. Support is brilliant.

Negative: I guess that the exchange had to be added but things are changing fast.

Summary: Jack and Jackson go above and beyond to efficiently help move the ball forward and are always keen to share their insights and take action.

Positive: Jack and Jackson shine through with excellent support, fast to respond, in depth, and solutions-based all the way!

Negative: Koinly is not always intuitive the navigate but the support staff know their product well.

Summary: The product is user friendly. When I need support the Koinly team are amazing at resolving. To date I must have had about 30 inquiries for which they have solved every single one. I literally cant fault these guys. Would be awesome to see more support on a few other chains but I also appreciate given the size of the cryptoverse I may be asking a lot. Koinly supports 99% of my requirements. Thank you Koinly and team.

Positive: Everything. This product and team are absolutely amazing. I haven't tried other platforms and I also don't need to. The product comes highly recommenced to anyone in the cryptoverse. Thanks Koinly team.

Negative: Would like to see support for a few more chains.

Summary: I bought it for tax purposes and it fulfilled my expectations in all areas. More analysis tools would be nice to make the product more as an all in one Tool for tracking.

Positive: Easyinterface, has all important Informations ready, easy to connect exchanges and Wallets. Tax report ready to use.

Negative: More analysis und reports by exchanges would be a plus.

Summary: As good as any I have used. Simple, interfaces with most exchanges, and inexpensive compared to other apps.

Positive: Simple and yet very comprehensive.
Amazing customer service is great. Jackson worked with me and followed up multiple times until the issue was resolved.

Negative: Doesn't interface with TradeStation, which was one of the exchanges I used.

Summary: Fully satisfied with Quality Customer Service and very quick respond! Will recommend to family and friends.

Positive: I really appreciate the immediate respond from Representative Ali for taking care of my issue. Truly quality customer service, just another reason why I will continue to use Koinly services in the future. Thank you for all that you do.

Negative: 8 would suggest that the system not automatically produce aggregated on form 8949.

Summary: Tax records for crypto are complex and annoying, Koinly makes the process much easier. It is a great product, at a good price with friendly people.

Positive: Koinly has an easy to use, very intuitive website. They integrate with a number of exchanges via API which reduces the number of CSV exports you need to make to get the transaction data into Koinly. The support staff is responsive and helpful. Koinly is very reasonably priced.

Negative: The only area I'd like to see enhanced - if its even possible - is if they could integrate with more mining pools. I haven't looked to see if any of their competitors have done this, and so it may not even be something that can be done.

Summary: Will be using over CoinTracker moving forward. I had a cost basis/tax question and inquired in the chat. The customer service person got back to me within a day by email with great personalized and detailed info. They also wrote back and forth by email with more info that was helpful in my situation but I didn’t know to ask for. Supreme customer service. Koinly also integrated easily with wallets and exchanges that CoinTracker could not.

Positive: I had a cost basis/tax question and inquired in the chat. The customer service person got back to me within a day by email with great personalized and detailed info. They also wrote back and forth by email with more info that was helpful in my situation but I didn’t know to ask for. Supreme customer service. Koinly also integrated easily with wallets and exchanges that CoinTracker could not. I’m a huge fan now!

Negative: No cons yet…not sure about pricing on tax software yet.

Summary: Fantastic, both in terms of the product and the customer service. By far the number one in their field.

Positive: Fantastic product, and the customer service is beyond helpful, they have saved me so much time and I am very grateful to them. Artjoms and Anakin really went beyond expectations by putting in a ton of effort to make my tax return flawless.

Negative: I cannot come up with any cons because they are perfect.