Lang.ai Reviews

Lang.ai Description

Lang auto-tags all support interactions with your unique data categories. This reduces average time to resolution by up to 60%. To unlock a smarter, faster CX team, activate your customer support data. You can automate manual tasks such as routing, triage and prioritization, which will reduce the average time it takes to resolve tickets. Every company has a lot of customer interaction data. Lang allows you to define your own CX categories and capture and organize more data than ever before. Easy access to insights that help you identify revenue opportunities and customer retention. Lang can help you auto-tag, categorize and categorize customer interactions using your data language. These insights allow you to easily configure automation using integrations into key CX platforms. In real-time, auto-tag and categorize support tickets.