MediRoutes Description
The MediRoutes software is cloud-based and can be used with mobile devices to provide optimal scheduling, bookings, dispatch, billing, and dispatch services for Non-Emergency Transportation Providers. MediRoutes provides easy online call taking. You can book trips through the import of brokerage trips, or directly enter on-demand trips. Recurring trips (also known as Calendar and Subscription trips) can also be booked online.
MediRoutes optimizes scheduling by taking into consideration patient requirements (ambulatory, wheelchair or stretcher needs), appointment time, transport vehicle's capacity, drive time and any funding source restrictions. This schedule ensures that your passengers arrive on time and you, the transportation provider, make as much revenue as possible.
Pricing
Integrations
Company Details
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Product Details
MediRoutes Features and Options
NEMT Software
Route Planning Software
MediRoutes Lists
MediRoutes User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Wow - it actually works... Date: Oct 19 2021
Summary: Signed up for a demo on their website - met with a great sales person and she asked all the right questions. Signed up for a month to month subscription in case it didn't work for me... that was 4 years ago and we still use MediRoutes every day. They assigned a trainer and got us going with all the setup stuff... took about a week to get going.
I've had to call support as new employees come into my org to help get them set up. There are so many features and settings that I sometimes just call support to help me out with it.Positive: I can schedule 100 trips in 3 seconds with this app. All my drivers and vehicles show up in real time. texts get sent to my passengers with a link they can see the driver on a map... super cool. The support has been fantastic. And its cheap - they charge 30 cents a trip - doesn't matter how many drivers I have or facilities I give user access to.
Supposedly, they've been doing NEMT software for 13 years and over a million trips a year get dispatched through MediRoutes... how had I never heard of these people?Negative: It took a while for me to fully understand all of the pieces of the software and how they all fit together. I guess there are just a lot of features.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Top Tier On-Demand Dispatching/Scheduling/GPS/ Billing in One Package Date: Dec 02 2020
Summary: Definitely a "Must Have" SaaS service if you're starting up or well established. The cost savings is HUGE! When we set it up, we were able to eliminate the need to hire additional billing staff, when others left to go to something else, we never had to hire someone new. We had 6 in the office to handle Medicaid billing, and eventually (now) we have only 2 billing gals that handle follow-up and collections. THAT'S IT!! We paid 1600 a month, but when we didn't have to rehire billing staff... that saved us the payroll on 4 people to do the billing a the TARs. An amazing product. Very happy!
Positive: Everything! It does all that you need, is expandable, and the Pricing is based on totaL CALL VOLUME. This will fill out the 1500 forms for insurance and payers effectively eliminating the need for billing staff as you start your operation. PLUS... as your company grows our if you want to open a brokerage in conjunction with your NEMT business, it grows and expands every step of the way. I LOVE THIS PRODUCT!
Negative: Learning curve can be steep. I suggest paying a LITTLE EXTRA TO HAVE ONSITE TRAINING ON THE PLATFORM.
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