Q-Flow Description

Q-nomy's vision for every customer visit is to maximize sales, customer satisfaction, and customer experience. We believe that the only way to achieve this vision, is by providing true end-to–end Customer Experience Optimization. Customer Experience Optimization is a solution that customizes each customer's journey across digital or physical service channels. It's a solution tailored for the customer's personal history, expectations, and needs. Customer Experience Optimization allows businesses to leverage the customer journey to deepen customer engagement, offer more products and services, and provide personalized interaction across all channels. This vision is being realized with ever greater perfection through continuous development and evolution in Q-Flow, our flagship product.

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Company Details

Company:
Q-Nomy
Year Founded:
2002
Headquarters:
United States
Website:
www.qnomy.com/q-flow

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Product Details

Platforms
SaaS
Windows
Mac
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

Q-Flow Features and Options

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Process Management Software

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Queue Management Software

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Patient Scheduling Software

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging