Qudini Description

You can perfectly orchestrate your customer experience by integrating virtual queues, scheduled appointments, and fast-track order pick-up. Your customers can easily schedule appointments for virtual services, in-store visits, and other services. This will help you to offer a premium, safe and convenient service that drives foot traffic and loyalty. A web-based booking system for banks and retailers. You can retain walk-in customers by allowing them to join a virtual waitlist / digital queue (by phone, host or kiosk) and receive personalized updates as they wait to be serviced or enter your store. Store associates can count store occupancy from multiple devices. You can increase online sales and loyalty by allowing curbside and doorside pickup of online orders. Qudini allows your BOPIS to click-and-collect customers to check in by phone, host, kiosk and receive updates while your store team delivers their order.

Integrations

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Company Details

Company:
Qudini
Year Founded:
2012
Headquarters:
United Kingdom
Website:
www.qudini.com

Media

Qudini Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online

Qudini Features and Options

Queue Management Software

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist Software

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking