Alternatives to Reputology

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Agorapulse is a Social Media Marketing suite that helps agencies, business owners, and marketers to manage their Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business and YouTube accounts. Our inbox ensures that you never miss an interaction on social media. We offer many publishing options, including drafts, scheduling, bulk publication, and more. You can view the most important metrics of your social media accounts in our reports. We also offer team/collaboration options so that profiles with multiple admins can work seamlessly. Get a free trial to see why we are loved by our customers.

The Marketing Operating System (MOS) from SeoSamba is a cloud-based marketing software that's ideal for both small businesses and multi-location enterprises. Your SeoSamba Marketing Opera System includes a number of high-performance tools that will help you build a strong, no-nonsense digital presence. You can access SEO tools, Google and Facebook review tools, email marketing tools and social marketing tools including a smartphone app, VoIP telephony, call tracking tools and text marketing and messaging tools. SeoSamba MOS seamlessly integrates to SeoToaster Ultimate CRM. It also features two companion mobile apps, a social media and lead & CRM app to help you manage your business while on the move. Solution providers can private-labeled SeoSamba MOS.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.

In today’s fast-paced digital world, small businesses often face significant challenges in gaining visibility on Google and other local search platforms. This limited visibility can prevent these businesses from connecting with potential customers precisely when they're needed most. At Local Siren, we specialize in enhancing your business's online presence to not only make you visible but also ensure you stand out in local search results. Our expertise allows you to concentrate on your core activities—serving your customers and expanding your business—while we handle the intricacies of local SEO. Let us help you engage with your community and ensure your services are prominently displayed where it matters most. Partner with Local Siren and make your mark in the local marketplace.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

You can respond to customer perceptions quicker than ever before. Find and rank the top brand drivers. Brand equity is a competitive advantage. Find emerging trends in your industry. Make sure your marketing and positioning are in line with the latest trends. Discover your customer beliefs. Talking their language can strike a chord and make a lasting impression. Artificial Intelligence helps you to understand how customer perceptions can impact your brand.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

What is Calldrip? And why should my sales team use it? Calldrip has been helping businesses respond to new inquiries for over 10 years. This experience has allowed us to create our suite of sales automation tools, which we have now made available to thousands of customers around the world. We were able to increase the number of conversations between your sales team members and your prospect by triggering a call while they are still on your website. This can result in up to 900% increase in conversation. Salt Lake City, UT is the home of this privately-held, fast-growing company. Today's Google Micro Moments world requires that businesses engage with prospects FAST. Calldrip provides instant engagement and highlights potential issues in sales processes.

HubSpot Marketing Hub will help you grow your traffic, convert leads and prove ROI. HubSpot Marketing Hub is an all-in-one marketing software that helps brands and marketing professionals launch and maintain effective campaigns that help them get noticed. This includes SEO (search engine optimization), writing blogs and creating web content (CMS), as well as leveraging social media such as Facebook, LinkedIn, Twitter, and others. Marketing Hub will help you and your team increase traffic, convert leads, track your entire funnel, and more. Drag and drop your way into professional email templates and landing pages. You can quickly publish blog posts that make you an authority on any topic and help you get noticed online. Your content is responsive, so visitors can access it from any device. Get real-time SEO recommendations and create a content strategy that adapts for modern search. You can also find out more.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

Khoros allows you to connect with your customers right from the moment that you make your first offer, through the moment of sale and beyond. We are here to help you stay connected with your customers via any channel. We have built an AI-powered digital engagement platform that you can trust, regardless of your greatest success or worst crisis. Khoros offers enterprise workflows that can handle high volumes, complex deployments, brand protection, and security needs for the top brands. All this is backed up by an award-winning service team that is committed to your success. We are more than just a technology vendor. Khoros' award winning services, coaching, and industry knowledge make us the perfect partner for your long-term success.

Your All-in One Platform for Customer-Centric Digital Transformation Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience. Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment. - Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty - Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms - Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating. - Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

Localyser is for multi-unit brands to give your business an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. With Localyser we help you be on top of your outlets online reputation from digital listing to review management. An all-in-one online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grows.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

To build trust, increase website traffic, and boost sales, collect, manage, and showcase your Google reviews. To build a successful review strategy for your business, the only tool you need is Google. Collecting reviews used be difficult. It's now super easy. All your reviews in one spot. Amazing analytics. You can showcase your reviews with custom tools. Everywhere. Other review platforms only allow for reviews at the company level. Preferrd was built for professionals. We know that relationships are key to your business' success. Our reviews are collected at the consultant level.

Rallio, a SaaS that combines social media technology with creative services and employee advocacy, is a powerful SaaS. Rallio is the preferred supplier for franchise organizations and small business. It allows brands to manage all aspects of their social media presence, online reputation, and online directory listings from one dashboard. Either you can manage your social media on your own with our easy-to-use mobile and desktop technology or hire our agency. Our team of social media strategists and brand managers, writers, producers, designers, engineers, geeks and change-makers will help you get rid of boring content and brighten up your social media pages.

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

Every day, millions leave reviews about products they love, hate or wish they could alter. With a wide range of products, from everyday FMCG to high-end purchases, as well as multiple price points and variations within product lines, accurate business information can be difficult, time-consuming and expensive. How can you get the insights that you need without spending thousands of dollars and millions of hours analysing data? Wonderflow's advanced predictive analytics is the answer. Wonderflow's market-leading language analysis, data point integration, and generative AI capabilities help you unlock the potential of VoC (Voice of the Customer), and get instant results that will help you make data driven decisions. We analyze hundreds of millions reviews from over 10 million products in order to identify your products' pain-points, compare you with competitors, and get detailed insights into drivers of satisfaction.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Social insights for the most influential brands in the world Your reputation is everything. Protect it globally. Talkwalker is your additional set of eyes and ears. Its AI-powered analysis provides real-time insights into what's going on across all social channels and online media in 187 languages. This allows you to quickly identify and resolve issues before they become a crisis. Our proven KPI frameworks can help you benchmark your brand and campaigns. You can measure sentiment and brand health. You can connect social efforts to real business results, and receive instant reports from your management. Compare your results with the competition across all channels. Find out what customers think about your products and brands in real-time. Data-driven technology can help you maximize the social performance of communication campaigns. To increase your brand power, find the most influential stories and people who can help you. Quick Search allows you to spot the most popular stories in your industry and brand, right now.

Umanest simplifies property management, allowing for faster organic growth. You can turn happy tenants and landlords into brand advocates so you can concentrate on growth. You know the work involved in managing a single tenant. You put in a lot of effort to provide a high-quality residential property management service. Sometimes things don't go as planned and you don’t know what the problem is. It is up to you to guess if your clients are happy or mad. Our customer satisfaction management system gives you the assurance and confidence that client issues will be discovered quickly - as they occur - which allows your team to dig in with a solution, have a conversation and resolve their concerns. Your property management service will run more smoothly, and hidden issues are brought out into the open so that they can be resolved.

Get detailed, objective feedback from clients and caregivers. You and your staff can gather feedback, track trends and retain more caregivers, all while allowing you to free up time. To retain caregivers and improve the care experience, combine caregiver feedback with training. We have merged with In the Know, an award-winning training provider, to offer training that allows you to respond to caregiver and client feedback online and in person. All your online reviews can be viewed, accessed, and responded to in one place. 9 out of 10 customers look online for reviews before making a purchase. Establish a strong online reputation. Third-party surveys are more reliable, more accurate, and require less time. You will feel more secure knowing that you have a constant pulse on your clients' and caregivers.

Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

No more searching for compliments. Automated customer testimonials. In 10 minutes, you can set it up. Every business should collect high-quality testimonials. It's been a tedious, slow process of back-and forth. Endorsal automates the entire process, saving you time and money. You can increase conversions, build customer loyalty, and strengthen your brand. You can choose the information you want to collect from customers and customize the form to reflect your brand. You can send automated review requests to customers via SMS and email. You can choose from one of our responsive templates or customize your own using the REST API. No coding knowledge is required to embed testimonials anywhere you want in just minutes. Customers can publish their comments on review platforms such as Google My Business, Facebook pages, and Yelp.

Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition. ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.

Retamo makes it easy to monitor, generate, and evaluate online customer ratings for your company. Get the best reputation possible on the Internet. Retamo can help you gain easy and effective benefits from your company's reviews. You can monitor the customer ratings of your company as well as those of your competitors on more than 50 rating portals. Encourage satisfied customers to leave positive ratings on the rating portals that interest them. Your company's online reputation will be strengthened. You will be able to gain more leads and customers. You can easily share positive reviews on social media and embed them on your website in just a few clicks. Use reliable key figures to analyze the performance and development your company and that of your competitors. Keep track of all ratings and save the ratings portals and social media accounts where your company is represented. Ensure that ratings for your company are displayed on different platforms according to a set of criteria.

Video/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization.

Your AI-powered engine for community. Gain deep insights, amplify communication, and increase audience value in a way you've never seen before. No more jumping from dashboard to dashboard, keeping up with messages, comments, and notifications. Glystn listens to all platforms, giving you insights. You can read and respond messages in one place. Glystn uses AI/ML technology to surface topics and conversations hidden in comments and threads. This keeps you up-to-date with your community, no matter how large it gets. In just a few simple clicks, you can launch automated or mass comment replies, Discord invitations, AMAs and polls. You can also target the right groups in your community and engage them in the right conversations. Glystn was built by people with a passion for creators and online communities. We've worked with creators over the years to learn and help them grow so that we could build a product that works for their needs.

RepuGen is an all in one reputation and review management software for doctors, hospitals, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

Maintain strong customer relationships. Customer retention is increased. Lower customer acquisition costs. How can Kilterly help build long-lasting customer relationships. Our data-driven analytics engine will tell you who is active, indifferent, and ready to churn. It also includes a unique method to measure customer sentiment based upon responses. What is the likelihood of your customer recommending your product or business to others? We provide the tools you need to measure NPS consistently and unobtrusively. Kilterly's automated communication allows you to create campaigns and task work-offs which take customer onboarding and care to a whole new level. Our platform allows you to pick and choose which customer segments you want to reach when most needed. Multiple segmentation criteria are available. You can structure your team's workflow.

A cutting-edge platform to manage customer experiences across multiple channels. Connect, understand, interact and create lasting connections with clients on 25+ online platforms. AiPlex Bridge is India's only ORM platform that focuses on digital engagement. A unified solution that includes digital content management, monitoring of social media, responsive handling, review oversight and analytics.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work.

Google can recognize your company's authority by reviewing it. Get ahead of the curve and increase your visibility on search engines. Customers are nine times more likely to choose a company with high ratings than a company with poor reviews. Evaluate the performance of your company and identify areas that need improvement. You can send review requests via your phone or computer. You can add unlimited users to your office staff, team leaders, and management to collect consistent reviews. Customers will receive a text that takes them to a short survey. If they answer yes to the survey they will be asked to leave a review for your business. Griffin Smith, a digital marketing agent, had previously run several review campaigns manually. He decided to automate the process. ReviewSpreader is a platform that helps ethical companies to generate organic feedback to help consumers make better buying decisions.

Hypergrowth companies like Epic Games, Hopin, and Wistia use Klaus to boost agent skills and have more conversations that end with a smile. ✨ Klaus users report: - Cut downtime spent on quality assurance by 70% - Boost CSAT by over 10% - Onboard new agents 2x faster ✨ Our purr-ific features: - Automate & scale your QA - Rate and comment on conversations - Customize rating categories and scales - Accelerate onboarding of new support reps - AI brings meaningful conversations to the top - Automate assignments & goals - Coach with precision - Filter conversations based on: Complexity, Sentiment, CSAT, and more - Filter by agent-based on: Volume, Sentiment, CSAT Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving.