TSplus Remote Access Reviews

Summary: A very nice product.
Please keep more attention to test deeply the new releases before publishing.

Positive: Ease of use.
Scalability.
Multilanguage interface.
Support (reactivity & sympathy of the team).
Integrated web server.

Negative: Bugs in the new versions.
I'm afraid the tests aren't done well.
Lack of communication regarding new versions.
The installation of https certificate is complicated & poorly documented.

Summary: Very satisfied, we can use our machine with several people without needing a Windows server license with cal and rdp licenses.

Positive: Very good product that works really well, I had to deal with Support recently for a license problem that I could no longer recover, very good contact and responsiveness. I recommend the product.

Negative: So far, everything's working fine, so I have nothing to redirect.

Summary: I have not found a better priced product with the set of desired features and support.
Support was supper forthcoming and fast to response.

Positive: Originally we both it for remote desktop, but soon switched to Remote Apps, to have seamless apps and the Application portal html5 interface for home use.
Another great thing is support. I had an issue and i was exchanging emails with support daily. I have received fast responses, got a patch before the next release and got deeper explanation in configuration.
So i was able to tailor it specifically to what i needed.

Negative: I have not found anything that was not solvable so far.

Summary: Easy way to deliver apps to remote users with easy deployment and configuration. In addition to the nice technical support.

Positive: Easy deploy.
Easy configuration.
Simple interface.
Customized web portal interface and logo.
High speed application performance for remote users.
Familiar for normal users.
Great and helpful technical support.

Negative: Nothing not satisfied our requirements and user needs.

Summary: Very good Software fast to install and easy to configure. You can skip Microsoft RDP Configuration that need more time and work to make it work.

Positive: Software is working as expected and do exactly what is telling. Solid and fast with excellent support.

Negative: I like all about the software until now i didn't had any bad experience.

Summary: We are using TSplus for few of our customers and they are all happy for what is it, the security and 2FA integrated is a good bonus.

Positive: Mike a Juan helped us to understand and give us the step by step for our migration, everything works like a charmed.

Negative: To be honest, TSPlus is a very good product for SMB and have some streamed HTLM5 application.
The only limitation is when you try to copy/paste document between different device but there is a workaround.

Summary: We have been using TSPlus for our business, and setting it up for our customers since 2010, and we and our customers are very happy with it. The price/performance ration is very good and the software works very well. It is a very good alternative to the simple approach via direct RDP on a workstation, and to the more expensive solutions.

Positive: Works smoothly, easy installation, users are happy with the functionality, we especially like the Application Panel that keeps the user off the Windows desktop.

Negative: So far, there is nothing to complain about.

Summary: Can save lots of money when compared to TeamViewer. Works well along side the TSplus software to allow support to help.

Positive: Very easy to use and feature rich software.

Negative: None that i know of I only experienced some lag but that was likely due to the internet connection.

Summary: TSplus is extremely easy to setup and maintain. Great experience dealing with support. We are using a number of their products and look forward to growing with them.

Positive: Product is great and at a fraction of the price. Support is fast and very knowledgeable. They are constantly adding new features and improving what they have to offer.

Negative: There is a lot of documentation, but it can be a bit difficult to find what you are looking for at times.

Summary: The TSplus Remote Access is a very useful product for remote desktop computers, the original licence was bought in 2015.... and its still working.

Positive: The support team was very fast via the online support.
They offered me correct solutions to upgrade my product.

Negative: I have to buy 1 year support to move my program to a new computer.

Summary: Am more than happy to keep using TSplus, 2024 marks 8th year using it TSplus. Great user interface and user friendly. With great CYBER SECURITY features in the newer version.

Positive: the fact that .exe got resolved with the .connect file extension. It used to be a struggle with Windows defender run the the remote exe file. This made #.connect

Negative: N/A am so happy so far so good. All issues that i have struggled with, i was fully helped and directed with the support team.

Summary: TSPlus support is also excellent. We ran this for years on a windows 7 PC and then had to update to windows 11 and there was not issue providing test license and support for the transition.

Positive: Products works perfectly even on a VM with limited CPU and RAM with 10 clients. There has never been an issue with license expiring. We have used this product to share our accounts package with Mac machines for more than 6 years.

Negative: There are no cons, product works as expected and support has always been spot on.

Summary: 15 years so far of using an excellent product with great support
The price is also very reasonable for the functionality provided.

Positive: Multitude of connection options.
PC via connect file, Mac and htm5.
Printing via the universal printer or if PC clients also a virtual printer option.
Ability to tailor the remote desktop to limit applications and folder access.
Great responsive support, they actually fix the issue when you report it.

Negative: We use terminal works to provide remote scan and for EPOS slip printers.
They will probably cover that as well one day.

Summary: It's a great tool to work with, it's helped us do lots of things with just one installation and get the application working.
One small drawback, when you go from more than 25 people connected to the server it starts to get a bit long, but I think there's already a solution with FARM that I haven't tried yet.
Another thing about the client's RDP connection: it takes a bit longer, I don't know why, but sometimes it works fine.

Positive: TSPlus is a good software, it has replaced the Citrix with which we had a lot of problems before.
I like it.

Negative: there's a lot to like about this application, especially the Advanced Security.
I also use it as a way to connect in security without using VPN on my company.

Summary: It's the best product on the market for taking regular Windows desktop applications and making them available over the internet on any device that can run a standard web browser.

Positive: Its real world performance is fantastic.
Highly configurable for a variety of different use-cases.
Handles very high numbers of concurrent users without loss of performance.

Negative: As with any software, there are always things that are not 100%, but there's nothing of any significance that's worth mentioning.