Best Terminal Operating Systems (TOS) of 2024

Find and compare the best Terminal Operating Systems (TOS) in 2024

Use the comparison tool below to compare the top Terminal Operating Systems (TOS) on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    ContPark Reviews

    ContPark

    ContPark

    $750/month
    3 Ratings
    ContPark is a unique SaaS operating management system that can be used for container terminals, depots and yards. You want to track cargo's movements and storage at your facility. Our system provides real-time information about gate in and gateout (truck, vessel, train), movement of different types of cargo, and maintenance operations and port processes. You can make your terminal more productive and cost-effective by using features like detailed statistics, advanced reporting, container handling equipment management, request handling, and an in-depth history of each container with general cargo. ContPark is a critical operational system for your supply chain. Our cloud-based platform allows for you to manage the movement of containers, loading/unloading and transport as well as equipment. This software can also be used to manage depots and yards and allocate bulk cargo to storage areas.
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    TOPS Expert Reviews

    TOPS Expert

    Realtime Business Solutions

    1 Rating
    RBS proudly introduces TOPS Expert, the latest version of the TOPS TOS Application. This is based on positive feedback from clients and constant development. This new, highly advanced system is focused on creating a more powerful system architecture. TOPS Expert is the next step in the TOPS Advance line-up and offers a wide range of additional features. RBS offers the only real-time TOS available on the market. It includes new functions such as automatic search and quick navigation. This Terminal Operating System (TOS), embedded with real-time planning and control capabilities, as well as an in memory architecture, is fully integrated. The TOPS Expert solution is well-known for its reliability, innovative technology and performance in the container handling industry.
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    MarineBerth Reviews

    MarineBerth

    MarineBerth

    $400/berth/month
    MarineBerth is one of a new breed of lightweight and modular terminal operating system (TOS), designed and developed in the island nation of New Zealand. User interraction is through highly intuitive, mobile-friendly user interface rather than cluttered or clunky 1990s style Windows applications. Robust back-end data modelling helps ensure simple integration with existing accounting systems, reporting tools (Power BI for instance) and much more.  This architecture makes enterprise software much more affordable, opening up the numerous benefits of digitalisation to ports of all types and sizes.
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    Octopi Reviews

    Octopi

    Octopi

    $0.1 per ton
    The terminal operating system (TOS), which is the heart of the terminal, extends into many parts of the operation just like the tentacles on an octopus. Octopi was designed to cover all aspects of terminal operations in a similar way. Octopi dashboard insights can help you streamline your business. Get data, measure KPIs, and improve efficiency in everything you do. Instantly send and get EDI messages directly from your TOS. Instead of wasting time learning how to use the software, you can focus on running your business. Octopi is part Navis, the global market leader in terminal operating systems (TOS). Our cost-effective, intuitive solution is available at a low subscription price. You can access it anytime, anywhere. Our platform allows you to manage your business from anywhere. The Octopi dashboard makes it easy to measure key performance indicators and maximize operational efficiency.
  • 5
    Steizar Terminal Operating System Reviews
    A revolutionary TOS that is tailored to your needs. Powerful, intuitive, and secure. Smartphones offer full functionality.
  • 6
    MT Reviews
    MT allows you to calculate per diem in just two clicks. Use MT to return empty containers and save dispatchers up to 3 hours. MT's automated notification system will ensure you never miss an update. MT gathers all terminal and shipping lines updates in one place so you can stay up to date. Upload multiple Delivery Orders and process valuable data within seconds. MT Freeze allows you to stop per diem accrual and check previous dates. MT offers real-time terminal information in a single dashboard. MT gathers all terminal updates and shipping line information into one place so you can always be up to date.
  • 7
    Master Terminal Reviews
    Master Terminal, the terminal operating system (TOS), is the heart of your terminal operations. It is designed to handle all types of cargo and is extremely stable. Flexible working environments can be supported from multiple sites, terminals and sub-terminals. All can be managed in one database. Master Terminal provides a single, real-time view that allows you to make better decisions and take faster actions. Bank-level encryption and intelligent technology that powers Master Terminal ensure high levels of security. This makes Master Terminal a reliable and flexible solution that you can trust. Master Terminal allows ports to share cargo information across the supply chain. This helps them grow their businesses and increase visibility.
  • 8
    Kaleris Reviews
    A unique logistics platform that provides unrivaled connectivity among ports, terminals and shipping lines as well as inland facilities and shippers to accelerate the supply chain ecosystem. We believe every move is important and provide solutions that offer more than high-level transparency. They also provide a deeper level, a predictive analytics, collaborative transformation, and heightened transparency for all participants in the supply chain. Most importantly, they deliver powerful execution to our customers. Kaleris connects supply chain participants into a single, consolidated ecosystem. This enables collaboration across networks and eliminates data dark spots.
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    iPortman Port Operating System Reviews
    iPortman Port Operating System, (POS), tracks all aspects of operations at a seaport. The solution allows for vessel operations, berth, pilotage planning, operation, planning, and management of all supplementary services and other special services offered by the port. Manages all marine operations including vessel registration, port security and vessel traffic management. From a safety perspective, permits cargo. Tracks the vessel nomination, arrival, anchorage operation, and the related resource planning. Captures and bills applicable vessel services. Tracks vessels at anchorage, vessels in berth, and expected vessels to port. Tracks details such as marine closure, shifting/warping details and anchorage details.
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    Mainsail Reviews

    Mainsail

    Tideworks Technology

    Mainsail improves system response time and provides an easy, cost-effective way to deploy and operate the terminal operating system. Mainsail can seamlessly communicate with other business critical systems such as accounting, gate, and proprietary systems. You can manage your terminal efficiently with a variety of standard reports and user-defined ad-hoc reporting. Save customized reports for later use. You can instantly find the information you need using more features from one screen. You can filter and sort data, drill down into details, graph results and mass edit records. You can also save searches and reports. The terminal controls which features it uses and which users can view, add, modify, delete, and edit data on each screen. Users can choose to view and sort data in the way they prefer. Complete inventory management for containers, chassis, generators, rolling stock, hazardous materials, and over-dimensional cargo.
  • 11
    CommTrac TOS Reviews
    Software solution for integrated terminal management for bulk and breakbulk cargo. The CommTrac bulk terminal operation system (TOS), which has 35 worldwide installations, optimizes non-containerized cargo handling. It connects your manual, automated and people assets, as well as management information, across single and multi-terminal sites in real time. It integrates terminal data across management and supervision, operations, finance, planning, supervision, and customer services for better decision-making. Superior equipment deployment and optimized planning reduce demurrage fees and optimize your head count. You can capture all revenue opportunities, increase throughput and storage volumes, and improve efficiency and profitability. CommTrac is an award-winning system that plans, tracks and manages all types of bulk and breakbulk cargo. It is highly scaleable and can manage your manual machinery and people, as well as control automated assets across your terminal or terminal network in real-time.
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    OPUS Terminal Reviews
    The traditional way that terminals operate is being challenged by technological changes and the increase in global trade. OPUS Terminal, an integrated TOS platform, provides end-to-end solutions for managing container and yard operations from the moment the vessel arrives at the yard to its departure. The industry has seen many terminals adopt advanced TOS platforms in order to increase productivity and collaborate effectively with multiple stakeholders. Real-time job scheduling, dispatching and resource pooling. An intuitive dashboard allows for quick response to situations and supports real-time job planning, monitoring. A more efficient use of equipment and resources will result in a reduced amount of idle time and less schedule inaccuracies. Terminal operations can be managed efficiently to eliminate duplication of work and errors.
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    Hogia Terminal Operating System Reviews
    Terminals can be busy, but the Hogia Terminal Operating System lets you see exactly what's happening as it happens. It's all there across the entire logistics flow. It's easy to find and available in real-time. Our solutions can automate and streamline operational work such as invoicing and administration. This will allow you to focus on what matters most, which is growing your business. Future demands high-quality paperless shipments in order to increase the flow of goods and ensure reliable data exchange. To realize this goal, it is essential that all aspects of your administration of goods be done digitally. Modern TOSs facilitate information flow and minimize manual handling. Automated processes allow you to take complete control of your terminal. Hogia TOS can help you manage the units that pass through your terminal in an efficient way.
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    Solvo.TOS Reviews
    A dual backup is used to provide fail-safety. The database server can be used as an application server, and vice versa. A cluster configuration with unified storage is also an option. The client component consists of a desktop client, a web client that can be accessed via a browser and radio data terminals that allow access to the system via a data terminal session. Through a set predefined intersystem interfaces (gateways), Solvo.TOS is able to be integrated with third party solutions such as ERP, GOS and PMIS. The modular structure of TOS allows for high flexibility in selecting the best configuration to meet the Customer's requirements. Solvo.TOS uses a service-oriented architecture. Each module interacts with the kernel and each others using standardized protocols. SOA allows for the addition of new modules to the system without requiring any other system services. It also allows for system development and customization that is quick and efficient.
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    TerminalControl Reviews
    A marine cargo terminal must track and manage large amounts of data about cargo moving through its facility in order to be able to manage its operations effectively. Terminal operators need to make the most of their resources (land, equipment, and labour force) to manage maximum cargo throughput at a low cost. They also need to invoice for services rendered as quickly as possible. These needs can be addressed by the Terminal Operating System (TOS), which is the core operations management application. TerminalControl is a multifunctional, multimodal, multi-commodity Terminal Operating System. It provides both marine and inland terminals with a wide range functionality. The equipment control module will ensure that any planned movement is executed by a well-placed driver.
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    U& Terminal Container Reviews
    U& Terminal Container is a Terminal Operating System that combines the terminal operations expertise of global maritime shipping company Hyundai Merchant Marin with the state-of-the-art IT technology of HYUNDAI MOVEX. It is the most popular terminal operating system in the domestic market. U& Terminal Container is an operating platform that can be used in both automated and manual terminal environments. It also supports automation modules for manual terminals who wish to move to automation. The U& Terminal's 3rd generation is distinguished by its exceptional operating efficiency. This is due to an elegant operation planning algorithm. Optimized resource utilization is achieved through an automated yard management system.
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    Logstar TOS Reviews

    Logstar TOS

    Envecon Logstar

    With our flagship product, Logstar Terminal Operating Systems (TOS), we proudly serve three of the top-8 global port operators. LogStar TOS allows for multi-site visibility, control and monitoring. It can scale with your operations. LogStar is able to coordinate and optimize the management of container, cargo, and equipment moves within complex terminal environments.
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    LogProfit Reviews

    LogProfit

    LogProfit

    $700/month
    LogProfit is a unique SaaS operating management system that can be used to manage container terminals, depots and yards. You want to track cargo's movements and storage at your facility. Our system provides real-time information about gate in and gateout (truck, vessel, train), movement of different types of cargo, and maintenance operations and port processes. You can make your terminal more productive and cost-effective by using features like detailed statistics, advanced reporting, container handling equipment management, request handling, and an in-depth history of each container with general cargo. LogProfit is a critical operational system for your supply chain. Our cloud-based platform allows for you to manage the movement of containers, loading/unloading and transport as well as equipment. This software can also be used to manage depots and yards and allocate bulk cargo to storage areas.
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    Intermodal Manager Reviews

    Intermodal Manager

    Intermodal Manager

    Our products can be tailored to fit different sizes of organizations. Cloud-based web technology eliminates the need for infrastructure. You only pay for what you use. We are experts in our products, because we built them! We understand your business. Since many years, we have been helping clients like yours to keep things moving. The yard operations module's intelligent algorithms eliminate the guesswork from storing and gating assets in your yard. You can stay connected to your customers with e-receipts or automated stock reports. Our M&R module was designed for tablets. It can be used in the yard to assess damage to containers, add photos, and create estimates. EDI integration allows you to get estimates and approvals from customers instantly so that you can get on with your job. Electronic Data Interchange (EDI), connects you electronically with your customers and suppliers. This can bring about huge benefits in accuracy, speed and cost.
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    Envision Container Terminal Operating System Reviews
    Envision's Container Operating System manages all container operations at ports and terminals. It Seamless manages containers, tracks inventory, automates work flows, and optimizes resources allocation by increasing efficiency and reducing errors. Our CTOS is a vital component in ensuring smooth, productive operations at the terminal.
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    Envision Multi Cargo Terminal Operating System Reviews
    Best mixed cargo operations solution for ports and terminals to handle Bulk Break Bulk, Project Liquid, Ro Ro Cruise operations. Configurable, rates, billing solution. Easy to configure and integrate. iPortman – GTOS is a single solution that can be used for multiple cargo terminals. The solution grows with your business and allows you to grow.
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    OSCAR TOS Reviews

    OSCAR TOS

    TGI Maritime Software

    OSCAR can be used on more than 20 terminals around the world. It is a simple, cost-effective and modern Terminal Operating System (TOS). OSCAR is a terminal operating system (TOS) that can be used to manage your land and maritime operations. It is suitable for both small and large container and mixed cargo terminals. A state-of-the-art Terminal Operating System will help you improve your daily operations. OSCAR TOS is easy to use for your local organization and all of your operating procedures. Its intuitive interface makes it easy for your teams to adopt it quickly. Its small and robust technical footprint ensures high availability without the need for additional IT resources. OSCAR Terminal Operating System gives you a single, integrated view of all operations and data. This allows you to make faster decisions and improve productivity. The latest status on your terminal is used to define missions.
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    GullsEye Reviews
    Plan your operations in the most efficient way possible. Make the most of your resources and equipment. Find the right place to put the containers. Speed up your operation. Reduce your operational costs. Monitor and manage your terminal in 3D. You can track containers in your yard and manage trucks and cranes. Monitor vessels at berth, and determine your stacks, gates and weighbridges. Organize the yard efficiently. Effectively organize the berthing operations. Plan vessel loading, discharging, and shifting operations. Execute and manage your plans flawlessly. You can send work orders right on time to your trucks, cranes, weighbridges, and gates. You can start, pause, or cancel operations. Simulate the operation plans to analyze operation efficiency. Define your services, define customers, agencies, liners, subcontractors. Manage contracts and quotations. Automated creation of customer invoices and auto-notification to customers about their operations
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    TCS DynaPORT Reviews

    TCS DynaPORT

    TCS (TATA Consultancy Services)

    TCS DynaPORT is an all-purpose Terminal Operating System that can be used to plan, optimize, and automate marine terminal operations from order to invoice. It is currently used in over 80 terminals around the world, including the US, UK and India. The architecture is designed to provide configurable solutions for semi-automated, fully automated and manual terminals.
  • 25
    Navis Reviews
    Since over 30 years, we have benchmarked the future of TOS and remain committed to advancing our capabilities in order to continue to increase connectivity for our clients. Our TOS allows terminals to be more flexible in the way they run their operations. We have a solution for every terminal, whether cloud-based, hybrid, or on-prem. Navis portfolio supports a wide range of terminal operations. This includes terminals that have standard processes and are looking for a minimal IT footprint. Terminals that handle mixed cargo operations such as break bulk, bulk and RoRo.
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Overview of Terminal Operating Systems (TOS)

Terminal operating systems (TOS) are specialized programs used to manage and control the flow of cargo at port terminals, intermodal yards, rail terminals, and container freight stations. They are designed to automate the process of loading and unloading vessels, containers, trucks, trains, barges and other such transportation methods.

Terminal Operating Systems provides a comprehensive range of functions including vessel berthing planning, yard management and operations as well as gate entry/exit operations for trucks/containers. Additionally, they can be used for inventory tracking, stack optimization and forecasting. Some TOS solutions offer advanced analytics which allow operators to gain insight into their operations in order to optimize efficiency.

The main goal behind using a TOS is to reduce costs while increasing productivity through improved information accuracy, visibility and control over all aspects of terminal management. Generally speaking, there are two core types of TOS: harbor-focused solutions that target port operator needs; and hinterland-focused systems that target yard or terminal operators’ needs. Each type offers different features based on what best suits the organization’s needs.

A typical TOS solution will include modules for vessel planning & scheduling; cargo manifest management; inventory & stack management; yard tractor & driver management; gate operations & billing; accounting & finance; EDI integration services; freight forwarding/customs clearance etc.

Some modern solutions also offer advanced features like real-time monitoring & alerts; automated decision support tools for trailer assignment & berth allocation scheduling; analytics dashboards to measure equipment utilization or performance metrics etc.

Overall Terminal Operating Systems can help improve operational productivity by automating processes which in turn leads to significant cost savings while improving customer satisfaction with faster throughput times and fewer delays due to human error or mismanagement.

Reasons To Use Terminal Operating Systems (TOS)

  1. Cost-Effectiveness: Terminal operating systems are generally less expensive than other operating systems like Windows, Unix, or Linux because they don't require additional hardware and require fewer resources to operate.
  2. Flexibility: Terminal operating systems can be used on a variety of different types of computers including PCs, Macs, and mobile devices without any modifications making it one of the most flexible types of operating systems available.
  3. Reliability: Compared to other types of operating systems, terminal operating systems are known for their reliability since they usually don’t crash or have errors when running applications and tasks.
  4. Security: A terminal screen is inherently secure since it prevents data from being accessed by outsiders as long as users follow good security practices such as using strong passwords and keeping their data encrypted at all times. Additionally, terminal screens typically have built-in logins that make sure only authorized personnel can access sensitive information.
  5. Ease of Use: Most terminal screens are user friendly and easy to use which makes them an ideal choice for those who want to get started quickly without having to learn a lot about how the system works. Furthermore, some terminals may offer graphical interfaces that make navigation even easier for new users unfamiliar with command line operations.

Why Are Terminal Operating Systems (TOS) Important?

Terminal operating systems (TOS) are essential for efficiently and effectively managing the operations of large port terminals. They are designed to deploy a uniform platform for all personnel involved in handling the day-to-day operations, allowing them to quickly view, analyze and respond to their respective tasks. This improves communication between stakeholders while also significantly reducing operational costs by streamlining processes and increasing automation.

First, TOS allows terminal operators to precisely track container sizes and statuses throughout multiple locations along with the yard inventory level at any given time. This gives managers an up-to-date overview of their terminal's performance which is essential for identifying bottlenecks or areas that need improvement. By having this visibility into operational activities, terminal operators can maximize efficiency in every area of their business from resource allocation to vessel planning and staff scheduling.

Second, tracking containers through a TOS provides more accurate records regarding cargo movement than manual methods do. This results in fewer missing containers as well as increased safety within the port facility since security features such as access control, CCTV surveillance and alarms can be integrated into the system easily via RFID technology or other automated means. Not only does this make it easier to identify possible threats but it also leads to shorter time frames between dockside arrivals and departures meaning ships spend less time at dock.

Finally, a unified TOS ensures that data flows seamlessly across logistics channels even when handling multiple types of cargo including bulk goods or refrigerated items. With streamlined processes like electronic funds transfers (EFTs) built into one overarching program users can have peace of mind knowing that payment procedures have been met before taking onboarding any new shipments or documentation updates which saves time by avoiding bulky paper transactions altogether.

In conclusion, TOS provide many benefits such as improved visibility over operations from both a financial perspective as well as enhanced security measures facilitating smoother transitions between arrival/departure times thus making it an invaluable tool for port business owners everywhere.

Features Provided by Terminal Operating Systems (TOS)

  1. Loading and Unloading: TOS enable efficient loading and unloading of cargo vessels, helping to ensure each container is correctly loaded and stored according to the vessel's operational plan.
  2. Planning & Scheduling: TOS provide advanced planning, scheduling and fleet management capabilities which help ensure a vessel's arrival and departure times are accurately tracked. This helps optimize berth utilization rates and accommodate changes in port congestion or weather-related delays.
  3. Vessel Tracking: TOS provide detailed tracking of each vessel as it moves through various ports, allowing for comprehensive updates on its position, speed, course, cargo load or any other relevant information about the ship’s status or whereabouts.
  4. Documentation Management: Automated documentation processing ensures that all legal requirements concerning security clearance, customs duties or crew visas are met before a vessel can be allowed entry into another port of call. Furthermore, documents like manifests and bills of lading can also be handled fast via TOS systems for further efficiency gains in port operations.
  5. Interoperability with Other SysteBms: Modern terminal operating systems typically offer interoperability with existing external management tools such as those used by customers to monitor their shipments closely while they're at sea or in transit between ports of call around the world — this helps increase supply chain visibility across different stakeholders involved in cargo delivery processes.
  6. Security & Compliance: TOS help make sure that data collected is safe from unauthorized access by incorporating robust systems for data encryption, authentication protocols as well as restricting access levels to personnel who require them on a need-to-know basis; these systems capture minute details like faults detected during onboard inspections prior to arrival/departure ensuring compliance with industry standards globally.

Who Can Benefit From Terminal Operating Systems (TOS)?

  • Warehouse Operators: Terminal operating systems provide warehouse operators with efficient tools for managing operations within the facility, including conducting stock checks, tracking inventory levels and managing workloads.
  • Stevedores: TOS make it easier for stevedores to efficiently manage the loading and unloading of goods from vessels entering port. They can track products on or off-load, weigh shipments and other such tasks that are essential in safe maritime operations.
  • Crane Drivers: With minimal manual input required, TOS ensure crane drivers have all relevant information needed to automate the movement of containers throughout a depot or terminal automatically. This means less time is wasted in having to input information manually while also reducing potential human errors associated with tedious manual labor.
  • Logistics Managers: By integrating additional software solutions with their existing TOS system, logistics managers gain greater insight into various activities taking place at different terminals in different regions from one convenient location. This enables them to make well-informed decisions about fleet management, container routing optimization and shipment scheduling.
  • Shipping Companies: Shipping companies benefit from automated workflows that enable faster processing of orders for customers who need cargo transport services as soon as possible. Automating key operations within a terminal eliminates unnecessary paperwork and allows staff to focus on providing high customer service standards instead of spending long hours filling out forms by hand.

How Much Do Terminal Operating Systems (TOS) Cost?

The cost of a Terminal Operating System (TOS) varies greatly depending on the size and complexity of the project, as well as other factors such as system integration requirements, required hardware components and services, and the vendor being used. The cost could range anywhere from tens of thousands to hundreds of thousands of dollars depending on how comprehensive the software package is. Additionally, there may be associated costs for implementation and training to ensure that employees are able to effectively use the new system. For systems that require integration with existing systems, additional costs may apply in order to facilitate this process. On-going maintenance fees may also need to be factored into any total cost estimate.

Terminal Operating Systems (TOS) Risks

Risks Associated with Terminal Operating Systems (TOS):

  • Cybersecurity threats: As TOS is network-connected and frequently interfaces with external IT systems, it is susceptible to cyberattacks. This can result in the unauthorized release of confidential data, exploitation of system vulnerabilities, or disruption of operational processes.
  • Data Integrity: TOS contains highly sensitive information about cargo handling operations, storage and maintenance records, as well as financial data. If data integrity mechanisms are not present or configured correctly, this information can easily be tampered with or corrupted resulting in errors and potential losses.
  • Human Error: Poorly trained personnel may be unaware of how to use a TOS correctly resulting in operational mistakes such as incorrect container matching or incorrect invoicing and payment processing.
  • System Outages: TOS systems can experience unexpected outages due to hardware malfunctions, software glitches or power cuts which could lead to delayed shipments and long port turnaround times.
  • Regulatory Compliance: Some terminals must adhere to port regulations on safety practices which may require them to update their TOS periodically. Failing to comply with these rules could result in hefty fines or even closures of the terminal operations.

What Software Do Terminal Operating Systems (TOS) Integrate With?

Terminal operating systems (TOS) are software programs designed to streamline the process of managing and controlling various operations associated with loading and unloading vessels at port terminals. Terminal operators can integrate TOS with many types of software to enhance their operations. Some examples include fleet management, container inventory and yard management, warehouse management, scheduling and berth optimization, customs clearance, financial planning, asset tracking, security operations and data analysis. Fleet management software helps track vessel movements in real time while helping terminal staff optimize equipment utilization. Container inventory and yard management systems help manage container yards and shipments through automated visual inspection processes while warehouse management solutions enable accurate storage location information in order to reduce human errors. Scheduling and berth optimization systems assist staff in determining optimal berthing plans based on factors like available capacity or depths as well as current weather conditions. Customs clearance software helps ease communication between ports, and customs brokers/agents making sure compliance regulations are met during shipping procedures. Financial planning solutions provide operators an overview of cargo costs associated with different vessels for more efficient budgeting purposes. Lastly, asset tracking systems allow operators to quickly locate any misplaced containers within the port premises while data analytics helps improve vessel turnaround time by providing insights from collected data so that managers can make informed decisions on further improvements.

Questions To Ask When Considering Terminal Operating Systems (TOS)

  1. What types of cargo does the TOS system support?
  2. Does the system provide container and yard management?
  3. How scalable is the system and what are its capacity limits?
  4. What type of reporting features are available?
  5. What are the back-up and redundancy protocols in place?
  6. Is there a haulage module to track truck trips?
  7. Are there any third party integrations available, such as with freight forwarders or customs brokers?
  8. Does the TOS offer EDI connectivity to customers or other third-party software systems?
  9. Does it include modules for invoicing, payment tracking, inventory control, work order management and maintenance scheduling tools?
  10. How user friendly is the interface and how much training is necessary for users to become proficient in using it?