3CX Reviews

3CX

Learn More

Average Ratings 1,049 Ratings

Total
ease
features
design
support
Read all reviews

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Play Video 3CX-On-premiseorintheCloud 3CX-On-LincenseSettings Chatbox web Meeting Wallboard View more images or videos

Screenshots View All

Play Video Search everything in CompletePBX virtual PBX systems and appliances. Global Search will retrieve any entity in the system (e.g. specific extension, trunk, ring Group etc.) or any menu item (e.g. Extension, Trunks, Ring Groups etc.). Global Search is one of the things that make CompletePBX the friendliest phone system out there. CompletePBX Dashboard – the Dashboard gives the PBX administrator a quick real time view of the system health and status in CompletePBX virtual PBX systems and appliances. The dashboard includes performance (CPU, memory etc.), available storage space, a number of calls in real time and service statuses. CompletePBX administrator can set up unlimited Classes of Service and later apply them to Extensions and Trunks, to achieve the exact level of permissions the administrator wants to grant each class of users. Class of Service allows the CompletePBX virtual PBX or appliance administrator to have granular control over phone users permissions. PBX administrator can limit things like features, call destinations, times destinations are allowed and routes that user may use. This feature important security feature helps PBX administrators avoid potential issues both from users and from hackers. Using Dialing Restriction Rules the CompletePBX administrator may apply limitations on which destinations may be dialed by any Class of Service. For example, an extension may not dial a number longer than four digits, or a number that starts with 00. When using CompletePBX virtual PBX or appliance, the administrator can choose the specific features each class of service may or may not use. For example, lobby phones may be restricted only to basic call functions while other phones may use advanced features like the direct call to voicemail, night mode and more. View more images or videos

Integrations

Video RTC
Act!
Balto
Bitrix24
C-Flex
Coeo
DATEV
DID Logic
Freshdesk
Freshsales
Halo Service Desk
HaloCRM
HaloPSA
ITBoost
Microsoft Exchange
Microsoft Outlook
New Era
Prospect CRM
eWay-CRM
thinQ
Show More Integrations
Explore All 51 Integrations

Integrations

Video RTC
Act!
Balto
Bitrix24
C-Flex
Coeo
DATEV
DID Logic
Freshdesk
Freshsales
Halo Service Desk
HaloCRM
HaloPSA
ITBoost
Microsoft Exchange
Microsoft Outlook
New Era
Prospect CRM
eWay-CRM
thinQ
Show More Integrations
Explore All 2 Integrations

Pricing Details

Free for up to 10 users
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

3CX

Founded

2005

Country

United States

Website

www.3cx.com

Vendor Details

Company Name

Xorcom

Founded

2004

Country

USA, Israel

Website

xorcom.com/pbx-software/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Infrastructure (CCI)

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communications

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

PBXware Reviews

PBXware

Bicom Systems

Alternatives

3CX Reviews

3CX

Squaretalk Reviews

Squaretalk

Zadarma Reviews

Zadarma

Phone.com Reviews

Phone.com

astTECS Reviews

astTECS

*astTECS
AVOXI Reviews

AVOXI

Monster VoIP Reviews

Monster VoIP

Ringover Reviews

Ringover

See All Alternatives
VirtualPBX Reviews

VirtualPBX

See All Alternatives