Best Contact Tracing Software of 2024

Find and compare the best Contact Tracing software in 2024

Use the comparison tool below to compare the top Contact Tracing software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    SwipedOn Reviews
    Top Pick

    SwipedOn

    $49.00/month
    18 Ratings
    SwipedOn is the smart, safe and secure visitor management system that will revolutionize your front desk. SwipedOn provides instant alert notifications, contactless sign-in, visitor screening, and protection for your workplace. SwipedOn can manage all your reception desk processes, including visitor management, receiving deliveries and employee in-out. In just 10 minutes, you can transform your paper visitor book into a secure digital solution. Trusted by top brands around the world to welcome more than 35 million people. Join thousands of other organizations around the world who have found SwipedOn to the most user-friendly, cost-effective and efficient visitor sign in system. Our customer service is top-notch with an average response time of less than 2 minutes. It is truly unbeatable.
  • 2
    Zoho BackToWork Reviews
    Zoho BackToWork helps you to future-proof your workplace. Our world has changed drastically and so have our workplaces. Digital transformation is not something to be admired or considered a distant dream. It's a necessity for businesses if they want to survive and thrive. This is why organizations should embrace the change and be ready for the next normal. Zoho BackToWork makes it easy to make your workplace transition smooth. To effectively transform their workplaces for the future, organizations need to take things slowly and carefully. To welcome back your staff to a safer workplace, you can track the status of your facilities. This dashboard allows top-level management to better assess the preparedness and view individual employee health statuses to determine the best course of action. You can also assign the hierarchy for approvals for entry, assets, etc. and schedule virtual meetings with employees.
  • 3
    CommCare Reviews

    CommCare

    Dimagi

    $250 per month
    CommCare is the digital platform for impactful frontline work everywhere, empowering organizations to build digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. CommCare is backed by a strong evidence base, proving CommCare’s positive impact on organizational performance, frontline workers' behaviors, and client outcomes. Designed to support teams of every size and level of digital maturity, CommCare grows with an organization’s needs. Rapidly launch production ready no-code applications in minutes, with confidence that tools can be integrated into complex, at-scale ecosystems. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, & security.
  • 4
    ZAP IN Reviews

    ZAP IN

    ZAP IN

    $49.00/month
    ZAP IN is the industry standard for an automated visitor management system that complements and enhances your workforce. ZAP IN collects and hosts sign ins, allowing visitors to easily input their information from a touch-screen tablet. This allows for flexible, secure and well-organized sign-ins. Your company will be notified immediately upon arrival of a visitor. ZAP IN is a Visitor Management System which is fully equipped to provide any workplace with a reliable Workplace Screening solution. Since over a decade, we have helped thousands of users track their visitors/employees and reduce their liability. We also create accessible traffic data reports that are accurate and easily accessible. ZAP IN keeps a cloud-based encrypted visitor log.
  • 5
    Mosio Reviews

    Mosio

    Mosio, Inc.

    $99/month
    Mosio allows research teams to improve subject adhesion, communications, data collection, and communication on mobile's most popular channel, text messaging. Our software helps research teams communicate more efficiently with participants by delivering interactive elements to mobile phones and messaging automation. WHO CAN WE HELP? + Clinical Trial Sponsors (Pharma & Biotech) + Cancer Centers and Clinical Research Organizations + NIH-Funded Studies + Public Health Agencies + Clinical Trial Managers/Directors and Clinical Operations Managers/Directors. Clinical Project Managers. Principal Investigators. Clinical Research (Study). Coordinators. All research staff who regularly communicate with study participants. BENEFITS + Interactive medication reminders and medication compliance alerts + Automate data collection. + Increase engagement and adherence. + Get SMS appointment reminders to fix your no-show problem. + Increase retention with automated check ins
  • 6
    Wellcome Reviews

    Wellcome

    Wellcome

    34/month
    Wellcome is an all in one workplace management system that makes it easy for visitors, employees, and contractors to arrive at their offices. Wellcome allows HR managers and administrators to manage office capacity. This ensures that seats are not overbooked and social distancing restrictions can be observed. They can monitor office capacity every day to make data-driven decisions about managing the office. If someone is ill, they can quickly notify the at-risk persons and contact trace. Employees can view the available seats for each day and schedule in-office visits for themselves and their colleagues. Employees arrive at the office with their QR code, which they can access in their digital wallet. It's all free. You can also set up health screening for your employees so they can complete it on their in-office days. Visitors arrive at the reception by scanning a QR code and filling out the COVID-safe screening forms.
  • 7
    Wylcome Reviews

    Wylcome

    Wylcome

    $80 per month
    You can get rid of the paper forms and give your visitors a seamless digital experience. SingPass Mobile integration makes it easy to enter unnecessary information. The admin console allows you to view real-time reports on visitors at all your offices. Notify visitors if they have a high temperature. There is no need to review submissions in advance. Visitors can check in at your workplace using touchless technology. They don't even need to touch any other device. The entire process, from entering their details through to printing their badge, is completely automated. It's quicker and safer. There is no need to wait in long lines to sign in. Multiple people can sign in simultaneously from their own devices. There are no germs that can be spread to shared devices. No more slowing down with unfamiliar keyboards. You can breeze through with your familiar device.
  • 8
    Nspace Reviews
    Nspace is a workplace management system that simplifies the logistics of returning to onsite work. It also allows employees to have the hybrid working environment they desire. It is easy to set up and use. The mobile app is user-friendly and reduces the risk of COVID variants exposure by monitoring employee health reports, workplace hygiene, and other factors. This app helps you maintain productivity and continuity in fluid conditions.
  • 9
    Mr Bubo City Reviews
    Smart cities who want to improve their management and connect with their neighbors will find this a great tool. The platform allows citizens to use a mobile app to answer questions about possible infections. Based on their responses, the doctor can validate or confirm them. A ticket typology can be set up so that citizens can notify the authorities via the mobile app that they may have been infected. You can allow infected citizens to use the mobile app to report any "x" time they are away from their homes to the municipality. Geolocated tickets will be used to verify the validity of the notification.
  • 10
    TimeClock Plus Reviews

    TimeClock Plus

    TCP

    $2.50 per user per month
    Payroll accuracy is essential. Any less can lead to upset employees, poor credibility with HR, and even wage-and labor noncompliance penalties. Technology that captures every rule, exception, and process is required to ensure accurate time and attendance systems. Flexibility and personalization are essential to meet your individual needs. It requires a partner who is not only an expert but also shares a common desire to make your entire payroll system flawless for you and your employees. You can track your health and wellbeing by asking questions at clock-in. Provide timely updates to employees with messaging throughout the day. Managers who monitor employee contact at the front lines should be able to access relevant data.
  • 11
    SaferMe Reviews
    Software that makes your employees safer and happier Nobody benefits from having hazard reports in stock. This safety data can be mobilized to make sure your people are aware of the risks and make better decisions. Alerts can be sent to you when you approach a hazardous situation so you can reduce the risk. Even hazards that you don't know about, such as lightning, fire, or earthquakes. Why would anyone want to silo their hazard data? You can share your risk information in real-time with other companies and make everyone safer. Forms, workflows and alerts created from scratch to fit your business. Everyone knows that one size does not fit all. A system that is tailored to your needs is better. Although many apps claim to be offline-friendly, very few actually have this ability. Offline means that the user cannot tell if they have internet connectivity. It works. Safety is all about worker engagement. This is solved by putting the needs of your people first.
  • 12
    WorkEQ Reviews

    WorkEQ

    WorkEQ

    $5 per user per month
    Create a workplace where people are at the heart of your business. Our app empowers your employees to interact with each other, find the best hybrid working arrangements, as well as proactively assist each other in their professional growth. WorkEQ will reduce attrition and make it easier to attract new talent. When your employees feel flexible, engaged, and that their professional development is a priority, you will see a rise in productivity. Your business will benefit from having employees who are happy and engaged. Join hundreds of forward thinking organizations who use WorkEQ as a foundation for their Return to Office program.
  • 13
    CoronApp Reviews

    CoronApp

    B.F.C. Technology

    In collaboration with Belong Life Company and the Israeli Ministry of Health, "CoronApp" provides information and support about Coronavirus. The app provides Israelis with updated information and health guidelines about the novel coronavirus. It includes announcements, updates directly from the Israeli Health Ministry offices. People can report for self-quarantine and receive instructions and guidance. CoronApp is a digital solution that addresses COVID-19 across large and diverse populations. It's secure and compliant with regulatory guidelines. The ability to deal with the virus outbreak in Israel is made possible by digital tools. The Israeli Ministry of Health is leading the global response to the crisis.
  • 14
    Officely Reviews

    Officely

    Officely

    $2.50 per user per month
    Reopen your office and keep employees safe with capacity management and contact tracing. All this is possible with Slack. All you need to reopen an office and keep your employees safe. Slack allows you to have company-wide adoption by default. To be able to contact trace, you will need to have a complete view of who is in your office each day when you reopen it. You put everyone at risk if you ask employees to download another app. Slack allows you to have company-wide adoption by default. Hybrid work is the future. You can see who is working where, manage office resource usage, coordinate office days, and monitor who is using them. All this is possible with Slack. Hybrid work requires you to optimize your office space. Officely allows you to see the usage of your office in real time so you can make informed decisions. It doesn't matter if they need to work alone or in collaboration with others.
  • 15
    Avaya Contact Tracing Reviews
    Automated and virtual agents can be used to speed up COVID-19 contacts tracing. Contact tracing requires a lot of information gathering and analysis. This is required to meet the standards set by government agencies and global health. Automation and AI virtual agents can be used to automate the process and increase accuracy. Contact Tracing can be done from Avaya using the software you already have or as an additional solution. Avaya automates, simplifies, and enhances contact tracing across multiple digital channels, helping you maximize care and operational performance. With easy fallback to live agents when necessary, AI virtual agents can be used for patient contact. Cloud-based proactive notifications can be used to automatically reach individuals or groups using optional response tracking, text interaction and auto-forms to capture crucial information.
  • 16
    PwC Check-In Reviews
    Check-In is a platform that combines two products. It was designed with privacy in mind. Status Connect connects you to your people. It allows them to quickly report changes in work conditions and verify their health status. This helps you identify potential risks. Employers can help their employees feel safer by using Automatic Contact Tracing to identify their risk of exposure so that leaders can quickly communicate any potential exposure to their staff. Businesses that have started to return employees to the workplace will build trust and confidence with their workforce. Leaders will be able to quickly connect and learn about the current health status of their workforce and any productivity issues. You can get the information you need in order to make critical decisions, keep your employees safe, reduce risks for your business, and increase confidence about returning to work.
  • 17
    AarogyaSetu Reviews

    AarogyaSetu

    AapSurakshit, Hum Surakshit

    AarogyaSetu, a mobile app developed by the Government of India, connects essential health services to the people of India in the fight against COVID-19. The app is designed to augment the efforts of the Government of India, especially the Department of Health, by proactive reaching out to and informing users of the app about risks, best practices, and pertinent advisories related to COVID-19.
  • 18
    RightCrowd Reviews
    You must keep up with evolving business needs, evolving threats, and growing compliance requirements. To meet your safety, security, and compliance requirements, your business operations and business processes must be digital. RightCrowd solutions can help you every step of the way. RightCrowd is a global leader in solving complex safety, security, and compliance problems for the largest companies around the globe. Our solutions enable organizations to reinvent safety, security, and compliance processes in order to redefine best-practice. We work closely with every customer to ensure that your implementation meets all your requirements. Every customer is important, and we work closely to ensure that your implementation meets all your requirements. RightCrowd allows contact tracing in the workplace using data from Rightcrowd’s social distancing monitoring system.
  • 19
    ServiceNow Safe Workplace Reviews
    Making it easy for everyone to return to work. ServiceNow®, Safe Workplace Suite--available now. Reduce the complexity of returning to work by simplifying the process. Safe Workplace dashboard and apps help you manage your essential needs and services for reopening. Now available and powered by the Now Platform®. Apps specifically designed to prepare you for your return to work. Contact tracing: Use data-driven contact trace to identify and respond to employee risk. Distancing floorplans, automated cleaning tasks and self-service reservations can be used to create a safe return process. Employee safety concerns can be addressed and gauge employee readiness to return to work. Verify that employees are able to meet workplace entry requirements by screening them at work or using mobile self-service.
  • 20
    Zebra MotionWorks Proximity Reviews
    Location solutions can help you gain a competitive edge. They automatically detect the location of your inventory and assets, improve safety, and streamline your production line. They also increase productivity, efficiency, and allow you to grow your business. Zebra MotionWorks™, provides actionable insights that will help you optimize your business to achieve the performance edge. Zebra has nearly 20 years of experience in connected edge technology and has implemented a wide range of hardware products to capture data. This includes sensing and tagging, mobility products, and global reach that includes Fortune 500 companies who rely on Zebra for real-time location systems. Employers can protect their employees' health by using proximity sensing.
  • 21
    Validic COVID-19 Monitoring Reviews
    RAPID DEPLOYMENT REMOTE MANITORING Employers and healthcare organizations can deploy in less than one day to monitor their employees, patients, or other individuals for any signs of COVID-19. Register thousands of patients quickly Monitor for the main symptoms of COVID-19 Provide information to clinicians, human resource managers, and public health officials about which patients are suffering from symptoms When there are no symptoms, provide insight to human resource departments and public health officials. It's easy to use -- no learning curve or complicated implementation You can deploy in less than one day FOR THE INDIVIDUAL If necessary, provide information about how to request home delivery for a thermometer or pulse oximeter. Email with a link to give one-time consent for the program Recurring, twice daily email or text message with no sign-in link to enter biometrics. No need to install apps, and no passwords to remember
  • 22
    COVID19Tracker Reviews

    COVID19Tracker

    Kokomo Solutions

    Kokomo24/7®, a simple and secure Safety Cloud™, helps to collect, track, and manage COVID-19 compliance. It also includes Contact Tracing and Self-screening capabilities.
  • 23
    Hazmat Radar COVID-19 First Responder Reviews
    Collaboration platform for smart cities and public safety. Automate and connect all departments in your city. Geoteamz city is used by cities across the United States to automate their fire, police, public works, utilities, and other departments. Cities can collaborate with other departments to solve citywide problems. Trusted by top-of-the-line cities around the world Geo Collaboration. Geoteamz City uses geo collaboration, a transformative technology. Many city departments must manage large numbers of people, objects, or incidents. Geo Collaboration was created for such environments. Geo Collaboration integrates advanced mapping, communication, notification tools across all devices. Geoteamz City gives you unprecedented situational awareness and allows you to organize a group response in case of an emergency. These are just a few examples of departments that use Geoteamz.
  • 24
    Work.com Reviews
    Salesforce.com - Work.com The new normal requires a new way of working. Get the apps, expert advice, training, and support you need to build trust, and remain resilient. Workplace resilience can be achieved by ensuring employee health and well-being. To boost business growth, build customer and employee trust. Increase community and healthcare responsiveness, both now and in the future. Modern employee experiences are essential to treat employees as customers. The new normal requires clear safety standards, workplace readiness, trust, and respect from customers and employees. Work.com provides the tools and guidance you need. You can quickly access the Workplace Command Centre to take immediate action from one place. Keep your workplace safe, whether you're checking on the status for Wellness Checks or updating Shift Management arrival times. myTrailhead helps employees adapt to new working methods and learn new skills. Contact Tracing allows you to track employee health.
  • 25
    Covid Secure Reviews
    Our Covid Secure app is our gift for the hospitality industry in these uncertain times. It is completely free and provides a contactless way to monitor your customers. Also, it collects the data necessary to aid the NHS in its nationwide effort to protect the public and businesses. We have made it easy for customers to sign in to our app via Facebook and Google. A simple account creation process records what the NHS needs to contact them. To keep the process simple and contact-free, they simply scan a QR code at your venue using their phone. To make track and trace as easy as possible is key. The back office will have posters that can be printed and stuck up in your venue. Customers then need to scan the QR code to log in and save their details.
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Contact Tracing Software Overview

Contact tracing software is a way of collecting information about individuals who have been exposed to a contagious viral infection, such as the COVID-19 virus. This type of software helps health officials to monitor and track the spread of disease by identifying contacts who may have been exposed to an infected person. It also allows health departments to quickly alert people who have had contact with an infected individual, so they can take steps to protect themselves and prevent the further spread of the virus.

When someone tests positive for the coronavirus, health authorities use contact tracing software to trace back their recent contacts. For example, if you go out in public or visit friends or family members, your phone number may be recorded in order to enable contact tracing if needed. The software then sends out notifications or texts to your contacts informing them if you are positive for the virus and advising them on what actions need to be taken next.

The goal of contact tracing software is two-fold: first, it helps reduce stress on overwhelmed medical systems by enabling remote monitoring and tracking; second, it can help contain outbreaks by notifying people who were in close contact with an infected person quickly so that they can take appropriate measures for self-quarantine or other preventive precautions.

In addition, some contact tracing applications use Bluetooth technology and geolocation data from users’ phones in order to determine where they have been while potentially exposed. These apps generate "risk scores" that represent how likely a user is to contract the virus based on factors such as their recent movements and proximity to known cases.

There are several benefits associated with using contact tracing software: it can help reduce transmission rates because people are notified quickly when they may be at risk; it allows healthcare workers more time to focus on treating those infected; and it gives citizens more control over their exposure risks while limiting unnecessary human-to-human interactions during an outbreak.

However, there are also some potential drawbacks: privacy concerns since these applications collect sensitive personal data; accuracy issues since GPS location has limited accuracy range; accuracy questions related to Bluetooth signal strength measurements; lack of incentive or motivation for users that do not want or cannot afford smartphones; false negatives due to inaccurate testing results; cost considerations for governments investing in this kind of technology; and potential unfairness when certain groups may receive more intensive surveillance than others (e.g., vulnerable populations).

Overall, contact tracing software has the potential be a powerful tool in helping healthcare professionals contain viral infections like COVID-19 by providing quick notification services while preserving privacy rights whenever possible.

Why Use Contact Tracing Software?

  1. Contact tracing software has become increasingly popular due to the COVID-19 pandemic. Here are some reasons to use it:
  2. Digital contact tracing is a quick, efficient way of tracking possible exposure with minimal disruption. The software offers an automated system that can track large amounts of data with accuracy and speed.
  3. Contact tracing provides necessary data for contact investigations after a positive case. It allows health departments to quickly determine their contacts, assess risk and initiate appropriate follow-up activities like quarantine or isolation orders more quickly than manual contact tracing methods can provide.
  4. Contact tracing software also helps protect patient privacy by allowing health departments to securely store and share collected data in a way that meets HIPAA requirements while maintaining high levels of security protocols.
  5. With its real-time reporting capabilities, contact tracing software can help detect potential outbreaks sooner which in turn will help contain the spread of any virus or disease more effectively.
  6. Finally, using contact tracing software enables public health officials to make better-informed decisions about local policies and resources for managing infectious diseases such as COVID-19 on both a local and global scale.

The Importance of Contact Tracing Software

Contact tracing software is an incredibly important tool for helping to contain the spread of infectious disease. By providing a digital platform for quickly identifying and tracking individuals who have had contact with someone who has tested positive for a contagious illness, contact tracing helps to prevent secondary transmissions in a variety of ways.

First, contact tracing software allows health professionals and epidemiologists to identify potential hotspots in their communities more easily, so that they can act proactively to minimize further contamination. When authorities are made aware of an individual’s contacts earlier on in the chain of transmission, they can enact necessary steps such as extra sanitation measures or quarantine protocols which may otherwise not be put into place if diagnoses are only confirmed later down the line when other people have also been exposed.

Second, these systems significantly reduce time needed to identify cases. Whereas manual contact tracing requires considerable effort from local health workers and can take days or weeks to complete effectively, contact tracing software allows officials to trace connections between cases much faster - exponentially reducing delays associated with containment efforts that could contribute to broader outbreaks.

Finally, efficient contact tracing programs save lives by ensuring that those infected receive prompt medical attention before complications worsen and by giving healthcare facilities adequate time to prepare resources such as hospital beds or ventilators if necessary. During this pandemic especially, where every day counts towards containing its spread before it becomes even more difficult or impossible for public health services to handle due to sheer case volume overload, having access to efficacious technology like this is absolutely essential in keeping our communities safe.

Contact Tracing Software Features

  1. Geographic Tracing: Contact tracing software allows users to track the geographical locations of other users with whom they come into contact, as well as potential exposure areas visited by those individuals. This feature is useful for both individual and public health purposes, allowing for tracking of possible virus transmission across regions and communities.
  2. Contact Identification: By utilizing Bluetooth technology and/or GPS locations, contact tracing software can automatically identify when two or more people are in close proximity or have interacted with one another recently. This feature makes it easy to quickly determine if an individual may be at risk of contracting a virus from another person prior to any visible symptoms appearing.
  3. Contact Management: Through the use of contact databases, contact tracing software can keep track of all contacts made between users over time. The data stored in these databases include date and location information as well as the duration of contacts made between two individuals, enabling them to monitor how far and wide an infection may have spread within their networks or community.
  4. Health Monitoring: Contact tracing programs allow users to input their own personal health status on a continual basis so that others nearby can be notified if the individual begins exhibiting contagious symptoms related to Covid-19 or other communicable diseases. In this way, the program serves not only as a direct line of communication among affected individuals but also helps warn others in the vicinity that there is an increased risk for exposure before symptoms become apparent.
  5. Digital Health Passes: Some contact tracing apps also offer digital health passes which serve as verifiable proof that an individual has tested negative for Covid-19 (or any other infectious disease) within a certain timeframe and is thus safe(r) to interact with than someone who has yet to obtain such certification through testing or immunization means. This feature allows organizations such as businesses and schools to safely reopen while still mitigating risks associated with viral transmission.

What Types of Users Can Benefit From Contact Tracing Software?

  • Health Care/Public Health Professionals: Contact tracing software can help health care and public health professionals quickly and easily identify persons who may have been exposed to an infectious disease, enabling them to provide the appropriate medical guidance and care.
  • Schools & Universities: Contact tracing software is useful for schools and universities as it enables them to quickly determine if any students or faculty members have potentially been exposed to an infectious disease in order to take prompt action.
  • Businesses & Organizations: Companies can use contact tracing software in their workplaces as a means of identifying employees that may need to be tested or quarantined in order to keep other staff members safe from exposure.
  • Local & State Governments: Contact tracing software is essential for local and state governments when it comes to managing pandemics; they can use the collected data from contact-tracing cases within their jurisdiction in order make decisions on containment measures such as lockdowns.
  • Individuals: Individuals who are utilizing contact tracing apps also benefit as tracking contacts helps them protect themselves, their loved ones, and those around them by more effectively containing spread of the virus.

How Much Does Contact Tracing Software Cost?

The cost of contact tracing software depends on a variety of factors, such as the size and scope of the project, any customization requirements, and the number of users. Generally speaking, contact tracing software can range from very inexpensive to hundreds of thousands of dollars. Basic packages may start at around $10 per month for small businesses or organizations, while more comprehensive solutions may require up-front costs ranging from $3,500 to over $100,000. For large enterprises with complex needs and high user volumes, the total cost could exceed $1 million.

At its most basic level, contact tracing software simply allows users to log their contacts with others who have tested positive for COVID-19. However, more sophisticated contact tracing platforms also track symptoms and offer risk assessments based on infected contacts as well as automated alerts and notifications based on geographic or population area data. These advanced features come at higher price points that often include significant setup fees and ongoing maintenance costs.

Beyond software itself, implementing contact tracing technology may also require additional infrastructure investment such as hardware upgrades or server hosting services if an organization lacks existing capacity. Additionally, some companies are offering additional training modules which could add further costs when considering a comprehensive solution package. Ultimately each organization’s needs will be different but there is no doubt that quality contact tracing technology comes at a price so organizations should weigh their options thoroughly before making an informed decision about which platform best suits their needs.

Risks Associated With Contact Tracing Software

The risks associated with contact tracing software include:

  • Invasions of privacy - Contact tracing apps can store and track large amounts of sensitive personal data that could be used to identify individuals, potentially without their knowledge or consent.
  • Security risks - A malicious actor could gain access to the data stored in contact tracing apps, as they often use weak security protocols and unencrypted connections. This could enable them to view GPS locations and other sensitive information.
  • Hacking threats – Contact tracing apps are vulnerable to hacking attacks which may result in the disclosure of personal user data and the disruption of service availability.
  • Risk of discrimination – There is a risk that contact tracing apps will be used for discriminatory purposes, such as profiling residents by socioeconomic status or ethnicity.
  • Unintended consequences – Contact tracing apps can lead to unintended outcomes such as false positives (i.e., incorrect diagnosis), decreased trust in healthcare systems, or an increase in cybercrime.

What Software Can Integrate with Contact Tracing Software?

Contact tracing software can be integrated with many different types of software. For example, mobile health applications can be integrated to enable contact tracing on both the user’s device and the server side. Additionally, CRM (Customer Relationship Management) software is often used to help companies manage customer data, which could then be used to store information related to contact tracing. Furthermore, e-commerce platforms may include a feature that allows customers to generate a QR code or status barcode after completing their purchase in order to simplify tracking. Lastly, HR systems are increasingly integrating with contact tracing technology in order to aid employers and employee safety when returning to their workplace following a pandemic-induced shutdown.

Questions To Ask Related To Contact Tracing Software

  1. Does the system use an automated contact tracing process or require manual input?
  2. What kind of data will be collected? Can this data be accessed and updated easily?
  3. How secure is the software and what measures are in place to protect user data from unauthorized access or manipulation?
  4. Is there a way to integrate the software with existing systems, such as HR databases, if necessary?
  5. Is there a central database for storing contact tracing information that can be accessed when needed?
  6. Does the software include analytics tools to help monitor and analyze trends related to contact tracing activity?
  7. Are notifications sent automatically if someone tests positive for COVID-19 so that those who may have been exposed can take appropriate action immediately?
  8. Does the system have different configurations depending on specific requirements around contact tracing (e.g., regional differences)?
  9. What kind of customer support options are available and how quickly do they respond to inquiries or address issues with the program?