Best Live Chat Software of 2024

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

bubbleFiz allows for team communication and collaboration to get more done and share information quickly. It is available for large businesses, small businesses, clubs, and personal use. Noise and lack of purpose can lead to free-flowing discussions. bubbleFiz has the ability to blend chatter with structured information to provide clarity and focus. You can share a task list, note or activity, or other key information. bubbleFiz lets you tailor your team's needs to it. You don't have to start from scratch. Use best practices and other team experiences. bubbleFiz bundles can help you get a head start, reducing the time and effort required to complete your project from weeks to days.

NextOS platforms unify five business tools in one screen: CRM, phone support, live chats, surveys, analytics, and phone service. Users can manage all their communication tools from one place: one login and one account. NextOS uses machine learning and artificial Intelligence to give your business a complete view of each customer. It is the most intuitive platform available on the market.

Good conversations turn leads to customers... and customers into brand ambassadors. Experts and beginners can use our no-code AI Chatbot Builder to create bots. Automation bridges the gap between "growing" or "great". Our AI Chatbot Builder gives you the same tools Fortune 500 companies use to automate their processes, from customer attraction to nurturing to onboarding and building fans. Your business' growth will be limited if it relies only on a few sales superstars. High-performing AI chatbots can mimic the conversations of top salespeople and deliver the message 24/7, with consistency, at large scale. They won't get sick, get fired, or demand a raise. When it comes to leads, quantity is more important than quality. High-performing AI Chatbots can filter out the tire-kickers and serious customers.

ItsAlive allows brands to quickly build chatbots and services that will make them stand out. Chatbots allow you to connect with your audience and encourage conversations in Facebook Messenger. Chatbots allow you to automate common questions and connect people to a person when needed using Facebook Inbox and other platforms. It doesn't make sense to have a chatbot that can't adapt to your needs. There are solutions for all your communication problems. You choose the options. Use our intuitive interface to create your bot. No coding knowledge required. Your bot can be published in just a few clicks Add all the content. Drag and drop conditions. Keep your decision trees organized using folders. In seconds, you can deploy your chatbot to one or more Facebook pages. It is possible to test it live and then duplicate it. Translate it. It can be shared. Follow KPI's to see how your chatbot performs. Get great insights into your audience.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Chatroll™, gives you the power and control to grab your audience's attention, create engaging experiences, and achieve your goals. Your event can be created in five minutes or less. Chatroll allows you to create your own event page or embed Chatroll into your existing website or mobile app. Chatroll™, the trusted platform for live chat events, including webinars and Q&As as well as workshops and information sessions. Information overload is a problem for today's audience. People are more blind to static content and traditional ads than ever before. How can you cut through the noise to truly connect with people? We crave authenticity, authenticity, and intimacy in a world filled with generic messages. We want experiences. Chatroll™, the original chat platform, is trusted by brands and entrepreneurs to create engaging live experiences. Chatroll combines the power of video and live chat to give you the tools you need for creating experiences that capture the attention of your audience, build trust, engage and succeed.

A simple and intuitive interface allows you to quickly and efficiently design your chatbot, much like you would a mental map. Drag and drop, zoom in and out to create your chatbot. It's easy to create complex chatbots. You can create any chat interaction you want, simply choose from the many actions available: inputs and cards, carousels and images, and more. Xenioo lets you set variables, tags, and conditional switches to control the path of your chatbot. You can preview how your chatbot works and make changes live before publishing. The Execution Diagram allows you to see what's happening behind the chatbot's curtains, making it easier to find issues and fix them. Xenioo uses a draft and publish approach for each chatbot.

Chat with customers and respond to their needs in real-time. Integrate Jira live chat seamlessly with support requests and issues. Chat directly with customers via Jira Service Management ticket. Chat with customers using a chat widget on customer portals or web sites. These conversations can be converted into Service Management requests or comments. The Service Management requests save customer messages as comments. Your public comments are visible to the customer as chat messages. This allows for seamless integration between issues and conversations. Live updates of Service Management request queues containing issues created from chat messages. Supporters can decide when they are available online. Customers will know when you are available to chat with them. Our Jira chat tool allows you to monitor the queues and determine when your team is available.

Live chat that sells for you. Live Chat is a customer support tool. We want to change your mind. Engage customers in real-time before they get stuck, or leave. Train bots to answer common customer queries. Target customers based on their behavior and history. Automate common scenarios to engage shoppers 24x7. You have the power to influence and help your customers throughout their buying journey. Every customer conversation is automatically enhanced with activity trails from the current session as well as historical transactions. It responds to customer queries within seconds. Features such as Proactive Messaging and Live Shopper Insights help to identify live shopping sessions that have the highest revenue potential. All of our powerful features can be accessed via a simple graphical interface. Zero programming skills required. Shopify's Deep Integration automatically powers your store as soon as the app is installed.

Our intuitive interface makes it easy to create code. Botnation makes it easy to create a template or follow our tutorials. Our platform is easy to use and powerful. Our connectors and plugins allow you to connect your chatbot with the tools that you already use. You can save the data that the bot collects in your CRM and use it in your chatbot. Make funnels, set your KPIs, and AB-test your content. Follow our recommendations. All the tools you need to monitor, analyze, and help you build your chatbot are available. A combination of advisors and chatbots is the best way to provide customer service. Botnation is a one-stop solution that offers a connected and augmented live chat module. The bot and human agents can communicate easily.

Nextiva offers Nextiva, a cloud-based unified communication service that is feature-rich. Nextiva empowers modern businesses by giving them more ways to communicate. Nextiva allows teams to enjoy seamless mobility, clear communication and a scalable service.

Paldesk is a live chat tool that converts website customers. It connects multiple channels to one dashboard, making it ideal for both sales and marketing. It's easy to keep track all your real-time conversations, and then follow up with ease via e-mail. It is flexible and has a dynamic interface that makes it easy to use when you need it most.

The most popular Conversational AI platform! dhee.ai, an AI/NLP platform that supports multilingual communication, enables businesses to communicate with native speakers in their own languages and allows them to engage with them. dhee.ai is pre-trained in domain knowledge and equipped to handle monotonous queries. Businesses can now make more of their time and be more productive. dhee.ai optimizes your costs as most of the repetitive work will be handled intelligently. Complex tasks can be simplified with the premium plan. Administrators can view analytics on customer conversations with the help of a powerful admin panel. Other features include the ability to select languages, delegations, as well as archives. You can take your product to all countries and engage in vernaculars. Our conversational agents allow you to leverage AI at scale and interact with a variety of languages. Our platform is free to try. You can learn how to create conversational agents and test the interactions for as many hours as you like.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

You can sell and support your customers via WhatsApp, Facebook Messenger and Telegram using a single multi-agent platform. You can invite your team members and support your customers via WhatsApp Business, Instagram Direct Messenger, Messenger, and Telegram using a single integrated multi-agent platform. Callbell allows you to divide your team according to their functions. This ensures that your customer finds the right information every time thanks to automatic routing. You can use statistics to analyze the performance of your team, determine the best communication strategy, and maintain control over all communication between your company's customers and employees. You can collaborate with your support team or sales team using one platform, WhatsApp Business, Instagram Direct and Facebook Messenger. Unify all your customers' favorite messaging channels in one platform. A system that can be used by multiple agents will improve your response time.

GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.

Yekaliva is an intelligent chatbot platform that helps to track leads, scale customer service, and automate workflows. Yekaliva learns from every interaction. It uses advanced Artificial Intelligence and machine learning. The chatbot becomes more natural speaking over time.

Real-time video communication. Instant, presence-based click to-chat features allow you to engage customers and coworkers. For fast and efficient web communication, use predictive typing and auto-corrections. You can trigger high-definition secure audio and video calls via your website or app. Web-based video conferences can be set up. Your digital customer relationship will benefit from a human touch. You can collaborate visually in real time - share documents, files, your screen, and share your vision using your smartphone camera or your wearable device. Apizee solutions can be used on smartphones, tablets, laptops, and wearables. Your customers and partners will enjoy a multi-channel experience. WebRTC technology can be used to provide a 100% web-based, plugin-free communication experience on all major Internet browsers. Video communication has never been easier!

We are a group that is passionate about our business. Our primary mission is to provide useful products for our customers. Our strength is faith and unity in what we do. We strive to provide world-class customer service every day. We believe simplicity is the best thing. Our products are simple to understand and easy for users to use. Or at least that's what our clients told us. We are embarking on a new path of growth, leveraging our most powerful assets: our products and financial strength, our global reach, as well as our strong commitment to our employees by our management. Your support is crucial to our success.

CoSurfing.net allows customers to interact directly from their web pages. This platform allows you to guide customers through your website in an easy way. Chat, audio, video, and co-browse your customers using the platform. Our Wizzard will help you set up CoSurfing.net services within 3 easy steps. You can browse your website with your customer. It's easy and secure. No installation required. Co-Surfing is a new way to communicate. Live chat is the most popular method of communication on the Internet. It's easier than ever to build customer relationships. Your website can receive calls from customers. You can improve your communication now! You can allow customers to leave messages for you even if you're not there. They will be read at your convenience. Highlight the information that you are referring to. Highlight the information that you are referring to. Point your customer to the information he needs. Helping your customers saves time and money.

52% of customers would like to text your support agents. Live Support is a messaging application that helps you to be more accessible, personable, and memorable. Customers have the option to use the texting program on their phone to complete transactions. Agents can easily communicate with clients via their preferred internet browser. This includes Android, iOS, and web-based chats. Customers rank messaging as the best way to communicate with businesses. It's the most used method to communicate with loved ones, friends, or, these days, your business. Live Support makes online messaging easy. It allows you to connect, convert, maintain bonds with any customer, regardless of their device or browser.

The Ultimate Inbox for Small Business Owners. All your business phone numbers and business email are in one place. Grasshopper Connect is a single place to manage business calls, voicemails and texts. It's free from the clutter and spam of personal communications. You can bring your conversations together and reach your customers in the preferred channel. You can see all past conversations with business contacts, regardless of whether they were via email, text message, or phone call. This will allow you to see the whole picture and be more prepared for your next conversation.

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

We can help you connect with your customers at every stage of their journey, from sales to support and service. Connect with hi.guru on the web and mobile to never miss an opportunity to connect.