Top Pick

Files.com Description

6,000+ companies trust Files.com to automate and secure business critical transfers.

We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly.

We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers.

As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free.

Our InfoSec Program is audited annually by Kirkpatrick Price, a leading information security CPA firm. Our audit covers the scope of the entire Files.com business (not just datacenter operations) and names Files.com specifically. Beware of smaller competitors who try to pass off someone else’s audit as their own.

Technical capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine enterprise identity (SSO) integrations, configurable password and session policies, and a perfect “A+” score from Qualys SSL Labs.

Pricing

Pricing Information:
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Trial:
Yes

Integrations

API:
Yes, Files.com has an API

Reviews - 13 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Files.com
Year Founded:
2007
Headquarters:
United States
Website:
Update This Listing

Media

Real-time access to your business critical files from any device.

Real-time access to your business critical files from any device.

Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Files.com Features and Options

Managed File Transfer (MFT) Software

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

File Sharing Software

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Cloud Storage Service

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

File Sync Software

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

EDI Software

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling
  • Name: Anonymous (Verified)
    Job Title: Sales and Marketing Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Secure and Organized place for Files

    Date: Nov 15 2022

    Summary: I liked how Files.com offers secure and easy-to-set-up FTP and SFTP file sharing. Share files with anyone using the temporary link. Overall, I suggest Files.com if you are searching for a secure way to share files internally or externally without any physical storage setup.

    Positive: It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.

    Negative: The user interface needs to be more user-friendly.

    Read More...
  • Name: Joe A.
    Job Title: Director of Systems and DevOps
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    SFTP without the self-managed headaches

    Date: Oct 27 2022

    Summary: It provides all the features I need, and then some. It is very easy to setup, and if all you need is simple SFTP between you and your customers, it is almost a no-effort setup. However, with only a slight amount of effort, you have an incredibly powerful tool at your fingertips.

    Positive: Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.

    Negative: On the rare occasion that there are issues, the logs available to the customer are not that deep.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Data Engineer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product to exchange files with partners

    Date: Oct 27 2022

    Summary: Overall, I think this is the best sftp file server I have used. It is extremely useful for working with external partners and vendors to exchange data.

    Positive: The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.

    Negative: The desktop app is a bit slow. Also, it is difficult to get alerts for failed logins.

    Read More...
  • Name: Patrick M.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Files.com by Sourceforge is best of bread!!!

    Date: Oct 27 2022

    Summary: Overall Files.com is hitting it out of the park on all counts ease of use, managing, etc... I don't say this about a lot of systems. They have it setup so that almost anyone can manage and use with little to no technical abilities... This is coming from a 30+ year veteran of IT.

    Positive: The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.

    Negative: I can't really say there are any Cons with this system.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sr Support Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good service, with an ease of use that's miles ahead of competitors

    Date: Oct 27 2022

    Summary: The overall experience has been good. It's a robust service with good support, always receiving updates and new, interesting features.

    Positive: The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users.
    Documentation is also good, which helps to understand all the features that Files.com offers.

    Negative: History for the connections made from a user needs more details and a dedicated interface or download ability to be able to filter, etc.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: DBA
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great solution

    Date: Oct 27 2022

    Summary: Assigning temporary folder access via web portal link is very helpful for quick, secure transfers. Prices recently went up. But, it is still an affordable solution.

    Positive: Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.

    Negative: Some historical reports can only be attained by calling support. For example, list of connections from users using unsecure cyphers or old versions of TLS.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT & Research Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super fast file sharing option

    Edited: Aug 28 2020

    Summary: We were having difficulty sharing our files with the remote team. After using Files.com we are solving our limitations to share files and cloud storage to store files. We are enjoying this tool. Integrates with great tools.

    Positive: You can easily transfer files using this tool. No restriction on file size. Superfast cloud storage. Affordable platform. You can easily access files from remote. UI is great. No effort on managing files.

    Negative: No dislike. It's a perfect file storage and sharing platform.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Cloud Storage platform

    Date: Aug 24 2020

    Summary: Files.com is a reliable cold storage platform that makes it easy to share and secure files. It allows our remote team to access and download files. It helps to collaborate and work seamlessly with a remote team.

    Positive: 1- Reliable business cloud storage solution.
    2- Easy to authorize and accept employee's files access requests.
    3- Microsoft 365 integration support males it very convenient.

    Negative: 1- No cons, we had an overall positive experience with it.

    Read More...
  • Name: Vikas B.
    Job Title: Vice President
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Files.com for critical and reliable file transfers

    Date: Oct 27 2022

    Summary: Being used for critical files transfers and template storage. We have found Files.com easy to use and quick setup are added advantages.

    Positive: 1. Easy files transfer setup.
    2. Status update on multiple channels, easy integrations.
    3. Efficient pricing.

    Negative: 1. Admin UI can be more friendly.
    2. More integration connectivity.

    Read More...
  • Name: Ramsha K.
    Job Title: Photograher
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Secure platform for your files.

    Date: Mar 24 2021

    Summary: Overall, Files.com is a platform that provides cloud storage for your files. The document or files uploaded get saved securely on the server.

    Positive: - The software is very easy to learn and use.
    - It supports brick FTP and multiple ports.
    - The files get stored securely

    Negative: - The software can be a little intimidating at first and can be look complex to use but over time it becomes easy.

    Read More...
  • Name: Kuldip A.
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Robust Security

    Date: Feb 26 2021

    Summary: The interface is very easy to understand which makes it a lot easy to use.
    Auto backups and secure servers make it an ideal choice.

    Positive: You can upload multiple types of files on the Files cloud. Everything is secured by the latest encryption and backed up in multiple servers.

    Negative: It is new to the market.
    Integration to many applications is yet to be supported.

    Read More...
  • Name: Hassan J.
    Job Title: Product Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    For Backing up files

    Date: Feb 11 2021

    Summary: Everything can be stored in the cloud.
    To ensure security, everything is stored in encrypted form.
    It is globally accessible.

    Positive: You can securely upload any media on the files, which can be further shared with anyone. One can access their file from anywhere with an internet connection.

    Negative: Need to be improved as it gets hang if the network is slow. And uploading multiple files takes a lot of time.

    Read More...
  • Name: Chetan B.
    Job Title: Mechanical Engineer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Smart but Expensive

    Date: Feb 03 2021

    Summary: Overall, you can go for it if you want to be extra store about your file and data security. It is well maintained and has robust security.

    Positive: It provides ultimate security and a top-notch quality interface.
    You can save your important and confidential data without any hesitation.

    Negative: The app does not work well.
    Could provide more tools and features.
    It is expensive.

    Read More...