OdinText Text Analytics Description

Customer Intelligence is a combination of Business Intelligence and Customer Experience. It reveals the crucial connection between customer's thoughts, feelings, and the metrics that drive business. Explore empowers you to find the answers your company needs to make a difference. You have gathered the thoughts and feelings from your customers through various feedback, survey, and customer support systems. To understand at scale, you can start putting this data into OdinExplore. Explore the feedback of your customers to discover which topics are most important to them. Explore auto-terms and create important topics. Use dictionaries to analyze emotions and sentiment. To highlight and discover the differences between different groups of people, create segments based upon specific demographics, ratings, time periods, or other criteria. Multiple experiments can be used to gain new insights into different customer segments and products.

Pricing

Pricing Starts At:
$999 per month
Pricing Information:
Billed annually

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
OdinAnswers
Headquarters:
United States
Website:
odinanswers.com/platform/

Media

Play Video OdinText Text Analytics Screenshot 1 OdinText Text Analytics Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Live Online
Customer Support
Phone Support
Online

OdinText Text Analytics Features and Options

Text Mining Software

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

OdinText Text Analytics Lists

OdinText Text Analytics User Reviews

Write a Review
  • Name: Sakshi S.
    Job Title: Inside sales representative
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Text analytics & insights software

    Date: Jan 30 2024

    Summary: It provides sophisticated text analytics capabilities for data scientists via an intuitive visual interface. Excellent for deriving insights from open ended text data.

    Positive: Powerful NLP algorithms to extract insights from text data. Intuitive visual interface for analyzing trends & patterns.

    Negative: Requires expertise to fully leverage advanced analytics features. Steep learning curves for new users. Lack of No-code customization limits citizen data scientist access.

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