Pickle Description

Pickle was enshrined in 2020 and set out to create a platform that allows companies of all sizes to understand their customers and strengthen their relationships.

Pickle can transcribe any audio format to text with high fidelity. It also provides a search database that allows you to quickly find any call. The conversation is then analyzed and summarized for easy understanding. Your best conversations will improve customer experience and sales performance.

Pickle, powered by artificial intelligence helps you refine your sales process by uncovering blindspots and turning conversations into actionable insights. We show you how to duplicate the best sales reps to create an army superhuman customer service and sales pros.

Visit www.pickleai.com to learn more about Pickle

Pricing

Free Trial:
Yes

Integrations

API:
Yes, Pickle has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Pickle
Year Founded:
2020
Headquarters:
United States
Website:
pickleai.com
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Media

Transcribe and Analyze Phone and Video Calls

Transcribe and Analyze Phone and Video Calls

Transcribe and Analyze Phone and Video Calls Extract the Needle from the Haystack Visualize an entire conversation in seconds. Searchable library of all conversations Summarize an Entire Conversation in 2-4 Sentences Automatically Track Emotional Influence Over Time.
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

Pickle Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Forecasting Software

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Sales Coaching Software

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Inside Sales Software

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Revenue Intelligence Software

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Pickle User Reviews

Write a Review
  • Name: Joey L.
    Job Title: Recruiter
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Joey’s review

    Date: Mar 31 2021

    Summary: Very pleased with Pickle, and impressed with the technology and how it can work for companies. This is a fantastic product that will benefit many companies, and my wish is that my team can one day scale large enough to bring Pickle back into the mix. Also, their customer service is amazing. They get back to their clients very quick and are always providing thorough feedback

    Positive: The UIUX was very clean, easy to navigate, with a cool dashboard and tools, which are very useful. The technology itself is very impressive, and the machine learning seems sophisticated and robust.

    Negative: Not necessarily a con, but it came down to another product being more of a fit for our company.. We were evaluating pickle alongside several other products and ended up going in a different direction.

    Read More...