Best Video Platforms of 2024

Find and compare the best Video platforms in 2024

Use the comparison tool below to compare the top Video platforms on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Ant Media Server Reviews

    Ant Media Server

    Ant Media

    $99 per user per month
    161 Ratings
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    Ant Media provides ready-to-use, highly scalable real-time video streaming solutions for live video streaming needs. Based on customer requirements and preferences, it enables a live video streaming solution to be deployed easily and quickly on-premises or on public cloud networks such as AWS, Azure, GCP and Oracle Cloud. Ant Media’s well-known product, called Ant Media Server, is a video streaming platform and technology enabler, providing highly scalable, Ultra-Low Latency (WebRTC) and Low Latency (CMAF & HLS) video streaming solutions supported with operational management utilities. Ant Media Server in a cluster mode dynamically scales up and down to enable our customers to serve from tens to millions of viewers in an automated and controlled way. Ant Media Server provides compatibility to be played in any Web Browser. In addition, SDKs for iOS, Android, and JS are provided freely to enable customers to expand their reach to a broader audience. Thanks to the adaptive bitrate streaming feature that allows any video to be played at any bandwidth on mobile devices. Ant Media has been serving a growing number of customers in 120+ countries all around the world.
  • 2
    Renderforest Reviews
    Top Pick

    Renderforest

    Renderforest

    $9.99/one-time/user
    1,450 Ratings
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    Renderforest is an all-in-one branding platform that allows users to create broadcast-quality videos, AI optimized logos, photorealistic mockups, digital and print graphics of all topics and purposes, as well as fully functioning websites. Choose from the ever-growing collection of high-quality templates of all kinds. Customize videos with transitions, text, logo, and animation of your choice to promote and advance your social media presence. Enjoy the ease of creating a logo, with no technical or design skills, in just a few clicks. Design social media posts, posters, flyers, and more using the very intuitive Renderforest Graphic Maker. Create music visualizers, 2D and 3D explainer animations, intros, outros, slideshows, and many more to promote you and your business. Showcase your product, branding, and design with ready-to-use mockups. Create all the elements of your branding and stand out with Renderforest.
  • 3
    Elecard Boro Reviews

    Elecard Boro

    Elecard

    $175 per month
    4 Ratings
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    Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.
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    Adventr Reviews

    Adventr

    Adventr

    $29 per month
    4 Ratings
    With powerful interactive features such as mobile interactivity, customized social sharing, pre-roll ad network compatibility, voice control, and more, Adventr allows anyone to easily create interactive, actionable videos any share them at scale. The possibilities are endless. Easily make your videos interactive with our drag-and-drop editor and add actions like purchasing, texting or making a call directly from the video. Whether for business, education or fun, you’ll be sharing your adventrs in no time. Track impressions, choices made, view time, geo-location, devices used, share destinations, trends and segment behavior over time. Exportable to any third party data platform. Understand where, when, and how viewers are interacting with your content. Adventrs play practically anywhere – your website, mobile devices, Twitter, Instagram, Facebook, pre-roll ad networks & more.
  • 5
    Vplayed Reviews
    Top Pick
    Digital OTT Experience Platform for Global Audience. You can liven up your video and audio streaming across web, mobile, game consoles, set-top boxes, smart TVs with multi platform delivery, monetization, security. We would love to help you with your media content strategy and deliver a powerful suite. Our in-house team, constantly-evolving learning curve and impactful infrastructure will help your platform become a remarkable, monetizable dais. High-quality streaming capabilities that can broadcast videos on any platform. Your Audience will enjoy engaging and captivating audio and video experiences. A flexible platform with dynamic marketing tools and end-to-end security. Streaming workflows can be improved from uploads and hosting to distribution in order to deliver low latency streams. DRM, access control, and encryption can protect your video content from unauthorized access.
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    Screencastify Reviews

    Screencastify

    Screencastify

    $0 free forever
    3 Ratings
    Screencasting is for everyone. Screencastify is used by more than 12 million people to record, edit and share videos. You'll be amazed at the results! It's so easy. Screencastify is so easy to use that you'll be able to master it in a matter of minutes. Goodbye, expensive software. Screencastify is a Chrome extension that can be installed in your browser. Hooray! Do you want to share? There are tons of ways to share your videos, including integrations with YouTube and Google Drive. Made for you. Screencastify is easy for everyone. No experience is necessary. Teachers - Increase 1:1 interactions with students and save time when you add video to your classroom. Students - Make students' voices and ideas visible through interactive videos. Business Professionals - Forget email. Video communication is a great way to communicate with your audience more effectively and efficiently.
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    hyper Digital Asset Management Server Reviews

    hyper Digital Asset Management Server

    hyperCMS Content Management Solutions

    $21.00/mo (SaaS) $0 On-Premise
    2 Ratings
    The hyper Content & Digital Asset Management Server allows organizations to have complete control over all digital assets. It also automates processes and reduces costs. You can access all rich rich content by easily integrating it into the creative workflows of both internal and external teams. You can ensure process control through collaborative approval. Use Social Media Networks to share the content. To promote and assure the success of rich content, create customized Brand Portals.
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    Hippo Video Reviews

    Hippo Video

    Lyceum Technologies

    $10.00/month/user
    2 Ratings
    Hippo Video is a next generation video marketing platform for businesses. Hippo Video enables in-video and hyper video personalization for sales outreach and marketing automation workflows. Hippo Video offers custom workflows for customer support, marketing, email campaign, and sales. Hippo Video is your one-stop video solution. It provides deep user insights that allow you to attract more qualified leads and close more deals. Hippo Video is used by more than 5000+ businesses around the world.
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    Vmaker Reviews

    Vmaker

    Animaker

    $0 per month
    2 Ratings
    If you have the right tools, communicating with clients, employees, or other stakeholders can be easier, more productive, and more cost-effective. Vmaker is one such tool, which revolutionizes video chats without the chat. Vmaker combines the benefits of video calls with the ease and convenience of documenting the email offers. We combine the best of Gmail with Zoom into one platform that is easy to use for everyone. Vmaker is an application that records screen and webcam simultaneously. It also captures microphone and system audio. Vmaker allows you to create, edit, share, and share videos anywhere you are. Here's what sets Vmaker apart: 1. High-quality video recording, up to 4K 2. 2. 3. Screen Annotate, Mouse Emphasis, Screen blur out tools. 4. Scheduler allows you to pre-set recordings for webinars and meetings 5. 5. 6. Real-time collaboration
  • 10
    PeerTube Reviews
    Free software to regain control over your videos. PeerTube is a free and decentralized alternative for video platforms. It offers over 400,000 videos that have been published by 60,000 users. These videos have been viewed more than 15 million times. PeerTube strives to be a free and open-source alternative to video broadcasting services. Our goal is not to replace them but to simultaneously offer something different with different values. PeerTube does not intend to be a giant platform that would aggregate videos from all over the globe. It is a network of small, interconnected video hosts. Anybody with some technical skills can host a PeerTube instance, also known as a PeerTube server. Each instance hosts its users, and their videos. This allows each instance to be created, moderated, and maintained by different administrators.
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    ATOMIZED Reviews

    ATOMIZED

    ATOMIZED

    $5.00/month/user
    1 Rating
    Atomized, a marketing visualization platform, allows you to visualize the planning, staging, and workflow of your marketing campaigns. Atomized is a visual marketing platform that can be used by small businesses, agencies, and brands to create marketing calendars that connect content, teams, and apps. It integrates with the most popular DAM systems, workflow tools and social tools as well as email automation tools.
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    BombBomb Reviews

    BombBomb

    BombBomb

    $29.99 per user per month
    1 Rating
    We know you are more effective in person. Most business communication is done via text-only, faceless email. BombBomb allows you to rehumanize business communication by allowing you to meet face-to-face through video within your existing tools. BombBomb allows you to record, send and track videos in a way that is easy for you to be "in-person" with the people who are most important to your business at any time. It can be scaled to fit the needs of individual users or the entire team.
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    Wave.video Reviews

    Wave.video

    Wave.video

    $20.00/month/user
    1 Rating
    Wave.video is an all in one video platform that combines five essential products for successful video marketing. These are: live streaming studios, video recording apps, video editors, thumbnail makers, and video hosting. You also have access to over 200M stock videos, photos, audio tracks, and over 1000 customizable templates. This affordable solution allows marketers and businesses to create professional live streams, promo videos and GIFs with no design skills. Live streaming killer features: • Fully customizable layouts without any coding • Planning live streams with scenes • Multistreaming to multiple channels and easy scheduling • Broadcasting simultaneously from two cameras Video editor killer features • Auto-captions in customizable styles • AI-powered text to video feature • Access to more than 200M stock video clips, images and audio tracks • Upload your own footage • Auto-resizing available for video formats over 30+ • Voice-over
  • 14
    Spotlightr Reviews

    Spotlightr

    Spotlightr

    $29 per month
    1 Rating
    Video Hosting Suite For Businesses, Educators, Coaches & Marketers. Spotlightr (formerly vooPlayer). All businesses that are growing face the same problems with video hosting. Distracting ads, unsecure videos, limited player customization and a lack of marketing features all contribute to video hosting problems. The good news is: Spotlightr solves all of them. Our cloud-based servers are rock-solid and can host your videos. You can also use any link from YouTube, Vimeo or AWS. There are many options. You can find a variety of superpowers like overlays, gates, and timed buttons. Scroll down the page to see more. You can publish your video anywhere you want. Just a click away, you can publish your video on Facebook, WordPress, or your own website. You can see exactly how your viewers react. Spotlightr provides all the data and split-testing power you need to get to know your audience. Spotlightr is an all-in-one video hosting platform that offers advanced analytics and a range of video marketing tools.
  • 15
    Cloudinary Reviews

    Cloudinary

    Cloudinary

    $49 per month
    1 Rating
    Streamline media management and enhance user experience by automatically delivering images, videos, and enhanced videos to every user.
  • 16
    Streamable Reviews

    Streamable

    Streamable

    $5 per month
    1 Rating
    Video hosting is available for everyone. Streamable allows you to upload, edit and share your video without signing up. All the features you need. You don't need any complexity. The fastest web-based video uploader. Try it! Sharing videos is easy with simple URLs and embed options. You can easily crop, trim, and merge your video library from within the browser. Stream your videos in 4K UHD (60fps). No need for a home theater.
  • 17
    Firework Reviews
    Want to engage your customers better? At Firework, we're dedicated to helping you do just that. Our state-of-the-art video commerce solution is designed to help brands, retailers, and publishers create interactive and engaging experiences on their digital storefronts. With Firework, you'll be able to showcase your products in a compelling way that drives sales and fosters deep emotional connections with your customers. Our powerful livestream and shoppable video technologies enable you to create a seamless shopping experience that's both fun and informative, making it easy for your customers to discover and purchase your products. But the benefits of Firework don't stop there. Our platform also provides critical insights into customer behavior and preferences, helping you optimize your marketing strategies and drive even greater success. Plus, our user-friendly interface and seamless integration with your existing tech stack make it easy to get started, no matter what level of tech expertise you have. At Firework, we're passionate about helping you engage your customers in a way that drives real results for your business. We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Request a demo today
  • 18
    Adilo Reviews

    Adilo

    Adilo

    $29 per month
    1 Rating
    Get all the tools you need for converting your videos into conversion machines that will grow your business quickly. No plugins, downloads, or installations required to record video messages and videos lessons from your computer. Video communication can be done in two ways. SnapByte allows you to share snap links with customers or anyone else. Click your link to record videos. There is no need to download or install anything. Get your team together and use the same dashboard to work together. You can streamline feedback with time-coded comments and review videos in the pipeline before publishing. You can create unlimited video playlists and present them flawlessly. Your playlist can be used to create tutorial libraries, video series, and mini-vlog shows. You can embed the playlists on your blogs, websites and help centres, or share them directly on Adilo.
  • 19
    Odysee Reviews
    Odysee allows creators to host videos and podcasts on a platform called Odysee. Odysee supports free speech and opposes censorship.
  • 20
    Magisto Reviews

    Magisto

    Magisto

    $9.99 per month
    1 Rating
    Our mission is to make it as simple as possible for users to create personal videos that tell stories and elicit emotions. Emotion Sense, our patent-pending artificial intelligence technology that detects emotions, enables users to accomplish this feat in a matter of minutes. Emotion Sense Technology allows users the ability to collaborate with artificial intelligence to ensure that their Video elicits an emotional response. Users provide footage and we give them emotional direction through the choice of music and video style. We then bring the footage to life with a Video that not just compiles the best footage but also captures a mood. Our artificial intelligence engines analyze your video and photos when you upload them to Magisto. Our algorithms take a virtual view of all the video and photos you upload and break down analysis into three levels: visual analysis, audio analysis, and storytelling.
  • 21
    Azure Media Player Reviews
    Your content. Multiple devices. Multiple devices. Most popular screens and devices supported Automatically selects the best playback format. Easy integration into web and mobile applications Lets you use familiar JavaScript API development. Includes automatic fallback for Flash or Silverlight Integrates content protection
  • 22
    Elecard StreamEye Studio Reviews
    Elecard StreamEye Studio consists of a powerful set of software tools for video analysis. It is designed for professionals in the video compression, processing and communication industries. It is composed of 5 stand-alone programs and command-line tools for video analysis. 1. Elecard StreamEye allows for effective bitstream analysis down to macroblock levels, as well as codec parameter inspection. Supports MPEG-1 and MPEG-2. AVC/H.264/HEVC/H.265, AV1, VP9 and VVC. 2. Stream Analyzer: Syntax analysis of media streams. 3. Video Quality Estimator (QuEst), a comparative analysis of two encoded stream based on objective metrics, and display of essential statistics for encoded streams. 4. YUV viewer is a professional video analysis tool that allows you to view YUV data, compare files, and view the results of comparison. 5. Quality Gates is a tool that allows you to compare video sequences encoded using different settings, such as frame rate, resolution, and bit depth.
  • 23
    Shakr Reviews
    Shakr is the most popular video versioning software for advanced marketers. Our technology allows your team to achieve relevance at large scale without compromising on quality or creativity. Your best adobe after effects project can be scaled to social media success.
  • 24
    Webnexs VOD Reviews
    Webnexs VOD helps video creators, media houses, and publishers to create their own video on-demand platform services to deliver high quality video across all screens. Our services include the development and maintenance of custom Video on Demand platforms, OTT and Live streaming sites. Webnexs VOD offers a white label solution that allows you to stream audio and video to all devices. It allows you to monetize your content securely and can help you increase your profits. They are universally applicable to all web apps and mobiles, making them flexible and secure.
  • 25
    Dubb Reviews
    Top Pick

    Dubb

    Dubb

    $59 per user per month
    20 Ratings
    You can easily create actionable videos anywhere you are to increase engagement, bookings, sales, and revenue. Increase engagement on social media and emails. You will have more meaningful appointments in your calendar. Your sales funnel will help you get more prospects. Dubb video landing pages can be easily sent via email or SMS to convert viewers into clients. We are here to meet you wherever you are. Get a free trial of Dubb today to discover how we can help you with video. You can easily create dynamic business videos using the Dubb Mobile App. You can share your videos on your favorite channels, and make multiple calls-to action. Track your contacts' engagement via email, forms, video, and calls-to action. The Dubb Mobile App allows you to easily create dynamic business videos. To increase conversions, share to your preferred channels. Track your contacts' engagement via email, video and calls to action.
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Video Platforms Overview

Video platforms are websites or applications used to watch and share visual content. They can be used to stream live video, play pre-recorded video, or both. Popular video platforms include YouTube, Vimeo, Dailymotion, Twitch, and Netflix.

On these platforms, viewers can watch videos from a variety of sources including professional media companies, independent producers and creators, as well as user-generated content. Different platforms will have different kinds of videos available - some may focus solely on streaming movies or TV shows while others may offer a wide range of content like music videos and educational lectures.

Users can either navigate through the platform's catalog of available titles and genres or search for specific topics they're interested in. Many popular video platforms also offer tools that allow users to create their own channels where they can upload their own original content for others to view. Users often have the ability to comment on videos and join conversations about them with other viewers around the world as well.

These days many popular video platforms are subscription services that provide access to a vast library of material for a fee but there are still plenty of free options out there too – some offering ad-supported viewing options while others rely on donations from fans and supporters instead. In addition to watching full length feature films and television shows, many video platforms also allow users to rent or purchase individual titles that aren't available in the streaming library at any given time.

The popularity of these types of services has grown exponentially over the last decade thanks in large part to improvements in technology that make accessing them easier than ever before – no matter where you are in the world. From smartphones and tablets all the way up to connected TVs – streaming movies and shows is now just one button away for most people with an internet connection.

Reasons To Use Video Platforms

  1. Increased Engagement: Using video platforms allows businesses to engage with their customers in a more meaningful way and build relationships with them. A video platform enables companies to create rich content that is interactive, entertaining, and can help elicit emotions from the viewers. Consumers are more likely to remember a product or service if they have seen it in video form compared to text or images. This helps lead to increased customer engagement and loyalty over time.
  2. Increased Visibility: Video platforms have the potential of reaching larger audiences than other forms of marketing, allowing businesses to increase their visibility across multiple channels such as search engines, social media sites, websites, etc. The use of videos also makes it easier for businesses to connect with people who may not be actively searching for their products or services but are interested in learning more about them by watching related videos on various platforms like YouTube and Vimeo.
  3. Improved Brand Awareness: Videos provide an effective way for companies to promote their brand as they enable viewers to get a better understanding of what they have on offer without having to read through long texts or look at static images alone. Additionally, using video allows a business to differentiate itself from its competitors and stand out amongst its peers by providing engaging content that leaves a lasting impression on the viewers’ mindsets which can enhance brand recognition over time.
  4. Cost-Effectiveness: Videos require fewer resources (time & money) compared with traditional advertising methods like TV commercials which often require high production costs associated with scripting and filming content prior its airing on television shows/networks - making them ideal for small & mid-sized organizations looking for cost-effective solutions when it comes to marketing themselves efficiently online/offline.. As most videos can be hosted via streaming services you won't need any equipment other than your computer/smartphone along with editing software suite for post-production work (if required).

The Importance of Video Platforms

Video platforms are becoming increasingly popular due to the convenience, accessibility and affordability they provide. Video platforms allow users to easily share digital multimedia content, from streaming live and on-demand services like YouTube and Netflix, to professional digital video services for business like Vimeo.

Video platforms have revolutionized how people interact with video content by allowing them to watch, share and create videos whenever and wherever they desire. This has resulted in a dramatic shift in the way people consume media; no longer must content be watched or shared at certain times of day or on certain devices. Instead, all that is needed is an internet connection, providing a much more flexible viewing experience than traditional broadcast television.

The streaming capabilities provided by video platforms also mean viewers can consume larger amounts of content faster than ever before. With one click of a button, users can begin watching their favorite shows at any moment without having to wait for downloads or installations. Additionally, streaming services often offer unlimited access to watch videos for free - as long as an internet connection is available - making it even easier for users to take advantage of the many benefits offered by streaming video platforms.

Furthermore, these platforms also make it easier for creators to get their work seen online without needing expensive production equipment or large advertising budgets. Video hosting websites such as YouTube and Vimeo allow creators to upload their own material quickly and easily while giving them control over who can view it and where it appears across the web - something often not possible with traditional outlets such as cable networks or movie theaters. This allows smaller budget projects to reach viewers all over the world who might not otherwise have had access to them otherwise – opening up countless opportunities for aspiring filmmakers everywhere.

In short, video platforms are making life cheaper, simpler and more convenient – offering users unprecedented levels of access when consuming multimedia content while simultaneously providing creative opportunities rarely seen before in film production industry.

What Features Does Video Platforms Provide?

  1. HD Streaming: High-Definition (HD) streaming is a feature offered by many video platforms that enables users to watch videos in crystal clear quality, offering a more immersive viewing experience.
  2. Live Broadcast: Many platforms also offer exclusive access to live broadcasts of events and shows, making it easy for viewers to follow their favorite content in real time without having to be physically present at the event or studio venue.
  3. Social Interactions: Most video platforms offer social interaction features such as chat rooms or dedicated groups where viewers can join conversations and share feedback about the content they’re watching in real time with other viewers or even the creators themselves.
  4. Recommendation Feature: An automated recommendation feature that suggests videos based on users’ viewing preferences and interests to help them discover new content is also featured on most video platforms.
  5. Playlists: A playlist feature allows users to create their own playlists of the videos they like, so they can easily access those videos later without searching individually for each one every time they want to watch it again.
  6. Offline Viewing Options: Video platforms often offer offline viewing options so that users can download their favorite videos directly onto compatible devices and watch them wherever, whenever – even when internet connection may not be available.

Who Can Benefit From Video Platforms?

  • Students: Video platforms can be a great resource for students, helping them access course material, lectures and other educational content remotely.
  • Educators: Teachers and professors can use video platforms to deliver instruction, host lecture recordings and facilitate interactive learning experiences.
  • Businesses: Organizations of all sizes benefit from video platforms, which allow employees to attend virtual meetings or networking events, showcase products and services or collaborate on projects in real-time.
  • Creators/Influencers: Content creators such as YouTubers, video bloggers and influencers use video platformsto share their videos with followers around the world.
  • Consumers: Consumers can find product reviews, entertainment videos and tutorials by using video platforms to access different types of content at any time.
  • Health Professionals: Healthcare providers are increasingly turning to video platforms to offer telehealth services such as consultations with medical professionals for remote diagnoses or care plans.

How Much Do Video Platforms Cost?

The cost of video platforms varies widely depending on the features and capabilities you need. Basic video platforms (such as YouTube or Vimeo) are free, but more advanced options include subscription-based services with monthly fees ranging from $20 to $100 or more, depending on the scope and complexity of what you’re looking for. These may offer increased storage capacity, advanced analytics, or additional monetization options such as paywalls. If these aren’t enough, there are even more powerful solutions out there which have their own unique pricing models - some are licensed based on usage and others charge a flat fee per month regardless of how much you use it - making it difficult to give a definitive answer as to how much they cost. Ultimately though, no matter what your budget is or what features you require, there’s almost certainly a solution that fits both your needs and your wallet.

Risks Associated With Video Platforms

  • Videos can contain malicious code, which can be used to gain access to users’ systems, networks or private data.
  • User-generated content on video platforms can include inappropriate material, such as profanity and explicit images.
  • Video hosting services and user-generated videos may not comply with protection protocols for copyrighted material that exist in other traditional media platforms.
  • In many countries, the law does not allow for certain types of videos to be hosted (such as those containing hate speech or incitement to violence).
  • Data collected through video platforms can be misused by governments or other entities for surveillance purposes or targeted advertising campaigns.
  • Platforms offering videos online may have inadequate security measures that make them vulnerable to third-party hackers and cyber criminals who could steal data from users.

What Do Video Platforms Integrate With?

Software that can integrate with video platforms includes communication software such as messaging, voice and video applications, presentation software allowing for collaborative editing and viewing of documents during a meeting, screen-sharing tools that display the live sharing of someone’s screen on the video platform, interactive whiteboards and polls to increase participation during a session, and learning management systems, which allow for tracking attendance in online classes. Additionally, most major web conferencing platforms offer plug-ins or APIs to integrate with other services like CRMs (Customer Relationship Management), so organizers can track who attended when and survey their customers quickly. Video platforms are also integrating with business productivity suites such as G Suite and Office 365 so users can join meetings directly from within the suite without opening another application.

Questions To Ask When Considering Video Platforms

  1. What are the capabilities of the platform? Does it support high-quality video streaming, live broadcasts, or archiving content?
  2. Is there an easy way to monetize content? Does the platform allow you to insert pre- and post-roll ads, add mid-roll ad breaks, and/or offer pay per view options?
  3. What kind of analytics does the platform provide? Can you track user engagement metrics such as time watched, device type used for playback, and geographic location of viewers?
  4. Are there built-in social media capabilities? Does it integrate with popular social platforms like Facebook Live or YouTube so that your video content can be easily shared with a larger audience base?
  5. How secure is the platform’s infrastructure for hosting videos and data storage? Is encryption available for data streaming to ensure your videos remain secure during transmission over public networks such as cell towers and WiFi hotspots?
  6. Is there a user support system in place if problems occur while streaming or accessing archived videos on the platform or do users need to troubleshoot themselves when issues arise?