ConnectWise ScreenConnect Integrations

NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support. The NinjaOne platform gives IT teams proactive endpoint monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in a unified solution with a fast, modern, intuitive interface.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

For IT professionals to stop ransomware, you need to do more than look for threats. ThreatLocker helps you reduce your surface areas of attack with policy-driven endpoint security and change the paradigm from only blocking known threats, to blocking everything that is not explicitly allowed. Combined with Ringfencing and additional controls, you enhance your Zero Trust protection and block attacks that live off the land. Discover today the ThreatLocker suite of Zero Trust endpoint security solutions: Allowlisting, Ringfencing, Elevation Control, Storage Control, Network Access Control, Unified Audit, ThreatLocker Ops, Community, Configuration Manager and Health Center. 

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

The Customer Service App for All Slack Users. All your team (and customers) can communicate in one place. All your communication, from all departments, in one place. Our product and our team are hyperspecialized, 100% Slack-based. We believe in focusing. We are the only company that is as focused on customer messaging via Slack than any other. Slack is part of our DNA. Do you want to see the proof? We are the first fully-funded, fully Slack-based company. You can interact with your leads and customers from anywhere you are: your website, Facebook page or Twitter page, your email, your mailbox, the Android app, iOS app, and Android app. Slack is the single point of contact: Your organization must be there for your customers, not the other direction. Slaask can help you unify customer communication and make your team work from one central control center. Slaask goes beyond being a great customer messaging platform. Slaask allows you to create a chatbot that perfectly matches your brand.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Acronis Cyber Protect gives you the peace of mind to know your business is covered, with zero-day malware and ransomware protection, backup and forensic investigations. Cyberthreats are evolving at an incredible rate — and simple data backup and cybersecurity tools are no longer enough to contain them. Acronis’ all-in-one cyber protection solutions combine cybersecurity, data backup, disaster recovery, and more to ensure the integrity of the data and systems you rely on. If you’re like other businesses, you probably use a complex patchwork of solutions to defend against data loss and other cyberthreats — but this approach is tough to manage and leads to security gaps. Acronis’ integrated cyber protection solutions safeguard entire workloads with greater efficiency and a fraction of the complexity, freeing up resources and enabling you to focus on protection and enablement rather than juggling tools. Protect entire workloads without the friction. Getting started with Acronis' cyber protection solutions is simple and painless. Provision multiple systems with just a click, and manage everything — from backup policies to vulnerability assessments and patching — through a single pane of glass.

It is the IT documentation software that combines it all. It makes it easy to document, track KPIs, and get client feedback. ITBoost, IT documentation software from ConnectWise, features a flexible dashboard that hosts the most advanced solution in the industry and displays the numbers you need to see on your external platforms. ITBoost allows you to quickly access all your MSP business applications and RMMs. All the information you need, in one place.

We provide MSPs with privileged access management, including the protection of customer admin accounts and the security of their customers' identities. CyberQP believes that MSPs can be the only solution for small and medium business cyber security problems. We take our partnership with MSPs very seriously. Create accounts and passwords when technicians need them, with zero-standing privilege and advanced security. Automate tasks, manage admin and service accounts, and automate tasks across environments. Verify the identity of those who call your helpdesk in less than 30 second to protect organizations from internal and outside threats. Your MSP technicians can manage and control who is granted privileged access during specified time periods. MSPs can find it difficult to discover admin accounts and privileged access across their customer base. Our automation makes it easy.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

Datto RMM, a cloud-based remote monitoring platform and management platform that provides MSPs with the ability to secure and reliably manage customers' IT infrastructures, is reliable, modern and reliable. It was designed to reduce complexity, costs, risks, and risk. It includes powerful automation tools and monitoring tools like ransomware detection, patch management and remote control takeover. This allows MSPs to prevent IT problems, respond quickly to incidents, and provide better service to customers. All-in-one, reliable cloud backup and disaster recovery that is image-based. Cloud-to-cloud backup, fast recovery of critical data in Microsoft 365 or G Suite applications. Support for Windows and Mac allows for fast file and folder backups and restores. Secure file sync and sharing with a centrally managed, secure collaboration system. Servers can be quickly and reliably restored using an image-based, all in one business continuity and disaster recovery solution.

You can have complete control over web applications and cloud-based cloud management platforms. Cloud Access Controller by Delinea is a comprehensive PAM solution. It operates at cloud speed, can be deployed quickly, and provides secure access to any web app. Cloud Access Controller allows you to integrate existing authentication solutions with any other web application. You can create granular RBAC policies to enforce zero trust and least privilege, even for legacy and custom web applications. Specify what web applications each employee can read or modify. Cloud applications can be granted, managed and revoked. At a very fine level, specify who has access to which cloud applications. You can track usage of every cloud application. Without agents, clientless session recording. Secure access to all web apps, including legacy and custom web applications.

Lacking or misplaced password security is the biggest security threat to managed service provider (MSP) customers. Your trusted advisor can help your customers secure their passwords. Password Boss' password management solution provides industry-leading password protection for MSPs. Password Boss provides a complete solution to your customer's passwords. It helps them increase security and reduce the risk of security breaches. This is a perfect fit for your MSP service profile. Enable 2-factor authentication for all team members to increase the security of customer data. To manage, access and set up passwords for customers, assign different roles to team members. Reports and dashboards centrally centralized on customers, individual security scores, usage, audit logs, and customer data.

Our multi-factor authentication (MFA), solution helps reduce the risk of network disruptions and data breach arising from lost and stolen credentials. We also deliver this important capability entirely via the Cloud for easy setup and management. AuthPoint is more than traditional 2-Factor Authentication (2FA). It uses innovative methods to positively identify users. Our large ecosystem of integrations allows you to use MFA to protect access. WatchGuard AuthPoint is the perfect solution for businesses that need MFA to protect against attacks. AuthPoint uses a push notification, QR code or one-time password (OTP), to prove your identity. Our mobile device DNA matches the authorized user’s phone when granting access systems and applications. Any attacker who attempts to clone a user's device to gain access to a protected system will be blocked.

You can handle your integration requirements now and as they change. SmartConnect's iPAAS and on-premise software allows you to run your integrations faster, which will help you deliver better business results. You can customize and manage integrations without writing code. Pre-built connections, quickstart templates, integration framework, universal API Integration, error management, and many other features are available. Connect their cloud and on-premise apps to move fast and innovate for the future. Flexible, inclusive plans that allow for ongoing integrations and short-term projects. All plan options include unlimited integrations and unlimited data processing. Our passion is your success. Get real support and integration expertise.

Pillr is a powerful security operations software that comes with 24/7/365 SOC support and service. The platform integrates security data sources and tools into a single console. The platform analyzes data automatically and correlates the resulting telemetry with over 35 industry-leading threat intelligence feeds in order to produce actionable alerts. Pillr allows you to examine data on a customizable dashboard. You can also investigate events using powerful threat intelligence tools and work with Pillr SOC team members to resolve issues. The platform supports more than 450 integrations including tools from Autotask. Check Point, ConnectWise. Crowdstrike. Microsoft. SentinelOne. and Sophos. Integration support for new tools is added daily. Pillr SOCs are staffed with 85+ security analysts, threat hunters and other experts, so that service providers can receive real-time support and guidance at any time.

ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.