Best IT Management Software of 2024

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

An enterprise AI platform that automates compliance, security, and other high-value business operations from a single platform. Intelligent Video by Kognition continuously monitors all your cameras and alerts you to the important things. Kognition's touchless, secure access to office buildings eliminates the need for you to touch common surfaces like badge readers and door handles. These are places where viruses can easily spread and thrive. Next-gen access control does not require a key. It's your face. It's your phone. It's the future. Secure, touchless access to office buildings eliminates the need for touching common surfaces like badge readers and door handles. These are places where viruses can easily spread and thrive. It is easier to use, more efficient, and cheaper than legacy systems. You can lock and unlock doors remotely from your mobile device, at any time. You don't need keys, cards badges, badges, or fobs.

Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.

Wing Security’s SSPM solution has a wide array of features, critical to ensuring the safety and ongoing management of a company’s SaaS usage. Wing Security offers complete access to near real-time threat intelligence alerts, monitoring for sensitive data sharing, mapping of in-house developed SaaS applications and more. Beyond the free version, which provides unmatched visibility, control, and compliance features to protect any organization's defense against contemporary SaaS-related threats, Wing’s complete SSPM solution includes unlimited application discovery, comprehensive risk detection, and automated remediation capabilities. This empowers security professionals to not just have complete oversight of their SaaS usage but also to take immediate action.

Selzy is a simple email marketing tool for startups. Lightning-fast 24/7 expert support, even on the Free plan. From list growth to segmentation, automation, A/B testing, and analytics, Selzy covers it all. - Launch email campaigns in less than 15 minutes with Selzy’s intuitive drag-and-drop editor. - Grow your audience with ease with embedded sign-up forms or pop-ups. - Automate your campaigns in a few clicks. - Make use of direct integrations with WooCommerce, Shopify, Salesforce, Hubspot, Wordpress, Facebook Lead Ads, and so much more. - Get access to the knowledge base 150+ tutorials.

Facilitate better supply chain management by streamlining the planning, management, and execution of all activities related to sourcing and procurement. Supply Chain Management solutions can help you reduce costs, increase inventory, and improve production efficiencies. It's flexible and allows you to respond to customer needs. AIM Vision assists automotive suppliers in implementing the necessary business systems and preparing for internal reviews and customer MMOG/LE audits. Based on cumulative customer requirements and shipments, track and process customer demand. Analyze demand trends using release history comparisons. Management of cum variances between suppliers and customers is an industry best practice. All aspects of shipping and receiving products can be controlled and integrated with PO Receiving and Production.

Critical Impact allows you to amplify and facilitate your email marketing strategies. Our platform allows you to efficiently monitor your email and messaging portfolio, send edited and scheduled emails and text messages (SMS) for your advertising efforts with an affordable pricing structure. Our subscriber assessment technique digs deep into your data to quickly find the subscribers who are most likely to read your next email, receive more emails, or make an additional purchase. With our user-friendly interface, you can schedule the forwarding of your communications in seconds. Choose your sending options on a single page, then avoid errors by viewing the configuration of all your submission details. Even rate your email on display, from phone, tablet to monitor.

Ravetree, an award-winning work management platform, empowers teams to deliver work quicker, be more informed, spend less time looking for information, and is faster than any other software. Ravetree is a software platform that allows companies to manage their resources, projects, and creative workflows from one place. Ravetree makes it easy to move between applications to find the right information, use cumbersome spreadsheets, or enter the same data multiple times. Ravetree makes it easy to get the job done!

Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.

As a global IaaS solutions provider, phoenixNAP helps organizations of different sizes meet their IT performance, security, and scalability needs. Delivered from strategic edge locations in the U.S., Europe, Asia-Pacific, and Latin America, phoenixNAP's solutions are globally available, enabling businesses reach their target locales. Its colocation, HaaS, private and hybrid cloud, backup, disaster recovery, and security services are available on an opex-friendly model, providing flexibility and cost-efficiency. Based on world-class technologies, they provide redundancy, security, and advanced connectivity. Companies of all verticals and sizes can leverage phoenixNAP infrastructure for their evolving IT requirements at any stage of growth.

Whether you already have a platform team or are just at the beginning of your internal platform development, Cycloid is designed to complete your internal solution with high-quality building blocks focused on specific DevOps and hybrid cloud best practices. Self-service portal, cloud governance, RBAC, CI/CD pipelines, built-in FinOps, and GreenOps are all modules that you can pick and choose to complement your internal solution or begin your digital transformation. Like a piece of a puzzle, Git-based and lock-free Cycloid can fit into your organizational strategy and solve the burning issues at hand. We can be a pillar for your organizational transformation by empowering and upskilling your existing teams, as well as improving DevX, the developer experience. How? We offer an engineering platform dedicated to DevOps and hybrid cloud adoption, allowing you to optimize how DevOps and end-users use technologies and clouds while working in alignment on common projects.

Ambassador Edge Stack, a Kubernetes-native API Gateway, provides simplicity, security, and scalability for some of the largest Kubernetes infrastructures in the world. Ambassador Edge Stack makes it easy to secure microservices with a complete set of security functionality including automatic TLS, authentication and rate limiting. WAF integration is also available. Fine-grained access control is also possible. The API Gateway is a Kubernetes-based ingress controller that supports a wide range of protocols, including gRPC, gRPC Web, TLS termination, and traffic management controls to ensure resource availability.

One app can transform chaos into productivity. Copy5 is the platform that brings all your team tools together in one, simple-to-use workspace. Designed for team collaboration across diverse teams. Copy5 is the first platform that mimics how people work. It brings all the benefits of working in a single room to the digital space. You can personalize your workspace to organize tasks, prioritize and collaborate with others. All your connected apps and tools can be streamlined under one roof. Make it yours! You can personalize your workspace to organize tasks, prioritize, update tasks, manage files, collaborate with colleagues, and share information. Video-immersive platform that integrates into business activities allows you to chat, call, and collaborate. Securely store, access and share files organized by business activity. Based on your room objectives, define room hierarchy, security, ownership, usage, ownership, and capabilities.

MindCloud is not only a modern iPaaS but also provides a full service solution for small and medium sized businesses that doesn't require you assigning technical staff to the project. We have over 50 pre-built connectors and can add any new software platform that has an API or allows automated import/exports. We also support EDI and FTP integrations. Some of our features connectors are: Salesforce, Monday.com, Hubspot, QuickBooks Desktop, QuickBooks Online, Method:CRM, Zapier, Walmart, Amazon, Overstock, Ebay, Groupon, Mercado Libre, HSN, Airtable, Google Sheets and many, many others. Automate all of your business process with MindCloud. Eliminate double data entry. Integrate your business. Simplify your life.

TSplus Remote Access is an ideal alternative to Citrix or Microsoft RDS for remote access, remote desktop connections and web application delivery. TSplus Remote Access: Remote desktop access Application delivery Secure connection from any device or browser Customizable web portal No Terminal Service CALs are required TSplus Remote access is a reliable and scalable method to web-enable any Windows Applications. TSplus's HTML5 built-in gives users seamless, intuitive access to Windows-based desktops and applications from any browser on any device. This includes PCs, Macs and Smartphones as well as Tablets. Remote Access offers a variety of connection clients and configurations. This allows you to create a secure remote environment that suits your needs and can grow with you business. Get a free 15-day trial of any TSplus product!

Smart, efficient, anonymous People Counters & Analytics to the real world. Our solution allows for easy deployment, capture, analysis, and reporting of the number people who enter a physical place. Optionally, we can also capture and report occupancy in real time. We assist Retailers, Universities, Casinos, Places of Worship, Office Buildings, and other industries in analyzing and taking action on their people traffic trends. We offer a special package for retailers to measure performance on traffic, including conversion rate and service levels. Our direct integrations make it easy to combine POS data with staff data. The Retail Equation simulator lets users run simulations to improve sales. It can also be used as a learning tool to understand how traffic, staffing, conversion rates, and quality service relate.

Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm is revolutionizing the way businesses deliver digital workspaces. We use our open-source web native container streaming technology to create a modern devops delivery of Desktop as a Service, application streaming, and browser isolation. Kasm is more than a service. It is a platform that is highly configurable and has a robust API that can be customized to your needs at any scale. Workspaces can be deployed wherever the work is. It can be deployed on-premise (including Air-Gapped Networks), in the cloud (Public and Private), or in a hybrid.

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. Our innovative technologies help you stay protected against malware, phishing attacks, inappropriate content, and more. SafeDNS currently serves over 4000 institutions and home users around the world.

Uptrends is all about cloud-based website performance that keeps track of performance, uptime, and functionality of your websites and APIs. The 24/7 monitoring service that proactively test your website and monitor multi-step transactions. Let’s face it—the Internet is a fragile thing. Stuff breaks or slows every now and then. Uptrends lets you know when it does and what exactly happened. Feel free to try Uptrends for 30 days with our free trial!

The board portal platform and collaboration tool for boards and senior executives. Learn how Nasdaq Boardvantage can make board processes paperless, and reduce the time it takes to prepare meetings. You can create single- or multi-day meetings in a matter of seconds. Add details, attach files, track attendance, and even initiate remote meetings. To protect information, encryption and multiple layers provide protection for confidentiality, integrity, availability, and security. Quickly create and distribute Board and Committee Evaluations, Conflict of Interest, and general questionnaires. Manage files, contacts and signatures. Collaboration with notifications, annotations and unanimous consent votes, esignatures and in-app email security. Accessible on any device, smartphone, tablet, or desktop. Sync seamlessly online and offline.

PIMworks is a product information management software that allows brands and retailers to centrally manage all their product data and information. An ML-based product enrichment feature allows customers to have a better product experience. It creates a personalized and accurate product catalog. PIMworks can also be used to streamline workflows by internal teams such as product managers, marketing departments, and catalog managers. Through pre-built templates and APIs, you can also syndicate content across multiple channels. PIMworks is the first in the market to provide Instant product syndication to multiple marketplaces. PIMworks also provides a completely customizable Digital Asset management feature that helps the user manage all their assets from a central repository PIMworks offers many integrations, including Bigcommerce, Magento, and Shopify. You can monitor and analyze the performance of your products with dynamic dashboards. Along with product data management, online retailers and brands can easily syndicate accurate product data to multiple channels and maintain their vendor profile details.

NetCrunch runs on Windows Server (virtual or physical) and allows for efficient, agentless network monitoring, network visibility and advanced alert and remediation action management system. It can monitor practically any device, system or data source in your network, as non standard data can be pushed to NetCrunch or read from log, file or database to be included in NetCrunch network atlas. Developed by AdRem Software, NetCrunch includes 540+ predefined monitoring packs and ready to use sensors to track and troubleshoot network services uptime, performance of switches, routers, storage devices and applications, cloud services, bandwidth, and traffic flow. AdRem NetCrunch supports monitoring of all major OS types, such as Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. It allows creating all types of live network maps, performance charts, flexible dashboards and graphical views that are updated automatically, displaying live status of any monitored device, connection link, metric or alert. Data collected by NetCrunch can be shared securely via web console or any of over 30 ready to use integrations with most popular help desk systems (Jira, Freshdesk) or group collaboration (Slack, MS Teams, PagerDuty, Trello).

ADManager Plus is an easy-to use Windows Active Directory (AD), management and reporting solution that aids AD administrators and help desk personnel in their day to day activities. The software has a web-based GUI that is intuitive and central. It handles complex tasks such as bulk management of user accounts, other AD objects, and delegate role-based access for help desk technicians. It also generates a comprehensive list of AD reports, which are essential to satisfy compliance audits. The Active Directory tool also includes mobile AD apps that enable AD technicians and administrators to perform user management tasks on the go, right from their mobile devices.

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.