Use the comparison tool below to compare the top CMDB software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! You can try it free for 30 days!
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Effectively Manage Your IT Assets And Resources Serviceaide’s CMDB features a central repository with dependency mapping and configuration auditing that allows organizations to effortlessly provide asset management for their entire virtual and physical infrastructure. Rapidly deploy and utilize CMDB advanced capabilities all within one federated database. Gain Deeper Insight Having a single, comprehensive repository of IT information, CMDB helps companies eliminate costly downtime, secure valuable assets, and demonstrate regulatory compliance. -Improve visibility of IT resources -Reduce operating costs -Support strong IT controls -Achieve Regulatory Compliance
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Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
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GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices
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openITCOCKPIT
it-novum GmbH
0 € 2 RatingsSimple configuration interface for Nagios or Neamon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them. -
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VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.
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Canfigure is an IT Service Management Solution with amazing flexibility. Canfigure is built for scalability. We believe in simplicity. Canfigure is cost-effective and easy to deploy. This allows you to grow your assets and user base at your own pace. Canfigure comes with support for all IT assets and can be customized to store information for any type asset, including IoT, facilities and transportation. Access to the admin functions allows for easy expansion of the database schema. No technical knowledge is required. Asset information can contain financial data. It can be used to track important dates, such as warranty expiry. It can also be linked to supporting contract documents. Canfigure's core function is the Configuration Management Database (CMDB). This database underpins all other functions. The CMDB stores your data in the form Configuration Items (CIs), and the relationships between them.
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Customers are happier and services are cheaper. iTop is flexible enough to meet the needs of digital companies (hosting provider, service provider, software publisher) and allows them to manage multiple customers, contracts, and commitments. iTop is the core element of a solution that covers all customer environments and protects the confidentiality required for each company. iTop was developed by outsourcing professionals to handle the complexity of shared infrastructures. Using iTop, you can analyze the impact of any incident or change on the various services, contracts, or customers you must honor. iTop is central to the operations of the service centers. iTop is a shared repository that allows you to offer customized offers for each client. iTop allows you to synchronize multiple instances in a control center logic.
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Fossil is a distributed software configuration management system that is simple, reliable, and easy to use. It also has these advanced features: Project Management. Fossil can do distributed version control like Git or Mercurial. Fossil also supports bug track, wiki, forum and chat. Fossil's built-in web interface is themeable, extensible and intuitive. It offers a rich variety information pages (examples), to promote situational awareness. All-in-one Fossil is an executable that can be used as a standalone executable. You can download a precompiled binary file for Windows, Mac, and Linux and place it on your $PATH. Self-hosting is possible - You can set up a website for your project in minutes using a variety if techniques. Fossil is both CPU and memory efficient. A Raspberry Pi or VPS hosting can comfortably host most projects for $5 per month. You can also set up an automated GitHub mirror. Simple Networking – Fossil uses HTTPS (or SSH, if you prefer), for network communications.
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Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.
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IT Operations teams require better visibility to ensure that they can respond to issues and maintain high levels of uptime across hybrid infrastructure. Automation is essential for large and dynamic environments. NetBrain automatically maps the entire hybrid infrastructure and allows you to manage it all from one interface. NetBrain dynamically visualizes every aspect of your network, including the campus, data center, and WAN, from both a layer-3 perspective and a layer-2 perspective. Different tasks require different visibility. If you are trying to troubleshoot a slow application, it is important to know its route across the network. For a design assessment, routing configuration and status of BGP peers may be required. To do a security audit, traffic filtering might need to be validated to match the intent. The CLI is slow and inefficient.
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XEOX, a cloud-based remote management and monitoring tool, integrates patch management, secure remote access, CMDB & Inventory unit, software distribution, network management, and many more. It's a central location where you can manage the IT environment of all servers and computers within your company, as well as track inventory and software. XEOX automates routine tasks and encapsulates all of the IT-Management and helpdesk tasks. XEOX was created to elevate IT management to a higher level. Our modern user interface makes it easy to use, fast and accessible from anywhere. XEOX can save your company money by reducing the number of costly help desk calls. It will alert IT support staff to potential problems so they can be addressed as quickly as possible. Task automation makes it possible to automate routine maintenance tasks and frees up IT support to handle more complicated jobs.
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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Faddom's software for application dependency mapping uses network traffic protocols in order to automatically map all cloud and on-prem platforms. Get a 24/7, real-time holistic view of all hybrid servers, applications and dependencies. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node per month. Free for 30 days. Trial is free with no credit card.
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DeployHub is a microservice catalog that tames your microservice implementation by displaying them all in one place. Track deployment details, SBOMs, inventory, consumers, version history, and the teams that support them. We empower cloud-native teams to achieve business agility through a managed approach to a microservice architecture. DeployHub's microservice tracking and versioning is a DevOps breakthrough giving teams a simple way to leverage cloud-native application-level architecture. DeployHub integrates with your CI/CD pipeline. You can start using our free version at deployhub.com. DeployHub is based on the Ortelius.io open source project.
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Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.
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Cloudaware
Cloudaware
$0.008/CI/ month Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security. -
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OXARI
Infonet Projekt SA
$7/month/ user OXARI is an ITSM-class ServiceDesk system for professionals that is ITIL-compliant. It is also enriched with the toolset IT teams need. IMPLEMENTATION BENEFITS OXARI is a universal platform that allows the implementation of a professional ITSM Class system in accordance to the ITIL standard. The system provides tools for IT teams and features to manage complex business processes. - Modular design and modern user interface allow you to model any Asset Management or CMDB, ServiceDesk work logic, Workflow, Workflow, or MDM work logic. Access the system from any web browser. You can also design all user interface components yourself. MULTIPLE CONFIGURATIONS The main component of the system that allows for configuration flexibility is rule-based management. OXARI allows you create any number patterns that are composed of specific actions and rules. -
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VIZOR
Vector Networks
$2.00/year/ user VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now. -
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Codima Toolbox
Codima
$1 /Device / Year Codima Toolbox provides an all-in-one solution that allows an organization to discover and manage all network assets, automatically create documentation in both Web or Visio Network Maps and monitor network devices, all without the need for agents. Toolbox allows users to make informed decisions using reliable data. After a Network Discovery, all other features within Toolbox are fully set up and ready for use. Make device network management and documentation simple. -
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NorthStar Navigator
NorthStar.io, Inc.
$8 per deviceNorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation. -
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Open Content Platform
Open Content Platform
$0Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring -
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Cruz Operations Center (CruzOC)
Dorado Software
$1350CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud. -
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Atlassian Insight
Atlassian
$5 per monthJira-native CMDB, asset management. You can easily monitor infrastructure dependencies and manage assets. A graphical view allows you to see all the dependencies of assets and assess their impact. It makes it easy to access important asset information wherever and whenever you want it. Mindville's Insight, now by Atlassian, helps IT teams reduce MTTR. It shows teams which services are affected and how each one relates to the others. Insight provides context through visualizations, allowing teams understand the "who," "what, when, and how" of any issue. Data can be imported via cloud providers, other CMDB solutions, or using CSV, JSON or REST-API. Leverage Insight Integration apps for connecting with cloud providers such as AWS, Azure, or Google Cloud to import data. -
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Deepser
Deepser
Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.
CMDB Software Overview
A CMDB (Configuration Management Database) is a software system that stores and tracks information about a company's IT assets. The goal of the CMDB is to provide visibility into the entire technology infrastructure, including hardware, software, networks, applications, services, and personnel. This information can then be used to make decisions about troubleshooting issues and maintaining or improving system performance.
A CMDB contains detailed records of all IT assets in an organization - from servers and storage to networking components and applications. It offers an up-to-date view of each asset’s configuration so that administrators can quickly identify any discrepancies or changes that may impact operations. Assets are also related through links which allows users to trace the relationships between them and analyze their configurations holistically. CMDBs also provide reports on IT activities such as asset usage history, user access logs, incident histories, patch levels, etc., further enabling administrators to monitor systems more effectively.
Additionally, many CMDBs include automated discovery tools which allow admins to easily map out existing networks and keep track of new assets as they are added or removed over time. This helps admins maintain consistent data accuracy by automatically detecting changes in their environment without having to manually update each component individually. This reduces maintenance costs by eliminating tedious manual processes while increasing security since all devices are identified before being allowed onto the network.
The benefits of using a CMDB extend far beyond just better management practices; it also provides a comprehensive view of technological resources that can help facilitate digital transformation projects such as cloud migration or adoption of new technologies like AI or IoT initiatives. Additionally, a well-managed CMDB lets businesses move faster & smarter when responding to changing customer demands or competitive dynamics by giving teams quick access to current system configurations for rapid development cycles & deployment scenarios.
To sum up: A Configuration Management Database (CMDB) is a centralized repository for managing an organization's IT infrastructure information that enables teams to accurately track & control physical components & virtual resources across their entire tech landscape while simultaneously reducing operational costs & improving overall system performance - making it an invaluable tool in today’s ever-evolving digital age.
Why Use CMDB Software?
- Streamline Configuration Management Processes: CMDB software helps to automate the configuration management process by providing a single source of truth for all the IT assets in an organization's environment. This eliminates any discrepancies between different sources and gives everyone involved in the configuration management process a clear view of what is happening.
- Improve Visibility into System Changes: CMDB software provides a comprehensive overview of every configured item within an environment, including versions, configurations and service level agreements (SLAs). This allows IT teams to quickly identify system changes that are outside acceptable parameters or out-of-date components that need updating to ensure optimal performance.
- Reduce Risk & Increase Compliance: When changes are made in an environment, they can have unforeseen consequences on other pieces of infrastructure or services related to them? With CMDB software, IT teams can easily see the entire architecture and trace how changes impact each part of it, helping them reduce risk or improve compliance with certain regulations.
- Simplify Troubleshooting: By having all configurations documented in one place, troubleshooting complex issues becomes much easier as there is no more guesswork when trying to work out which systems might be affected by a change or issue elsewhere in the system architecture.
- Optimize Service Level Agreements (SLAs): The visibility provided by CMDB software makes it much easier for organizations to optimize their SLAs based on their current systems and resources available so they can deliver customer service according to predefined standards without compromising quality or reliability due to poor maintenance practices.
The Importance of CMDB Software
CMDB software is an important asset for organizations of all sizes to manage their IT assets. The software helps organizations keep a structured database of their IT assets and provides visibility into the state of their internal systems. It also simplifies the process of tracking changes to configurations over time and reduces risks associated with network outages, data loss, and security threats.
In today’s highly connected environment, it’s essential for businesses to be able to quickly identify inconsistencies in the configuration or state of their IT assets. A CMDB provides them with a single source of truth that is easily accessible by users across the organization when needed. This enables teams to quickly assess potential problems before they interfere with operations and take proactive measures to fix any issues that arise. With a clear view of how all elements within the technical estate are configured, maintained, and interrelated; corrective action can be taken much faster than if individual components had to be tracked down separately from multiple sources.
The ability to accurately forecast system maintenance requirements is another key benefit afforded by CMDB software. Through predictive analytics derived from records contained within the database, teams can gain insight into which assets require upgrades or repairs ahead of time rather than waiting until something has broken down completely. Organizations are also better equipped to allocate resources in alignment with business objectives as they have access to a detailed overview of all resources required across projects so they can make more informed decisions about resource allocation in real-time which leads directly towards cost reduction initiatives.
To sum up, CMDB software provides many advantages compared to manual processes such as enhanced asset visibility & control resulting in improved configuration management capabilities such as proactive problem resolution & timely maintenance scheduling; aiding in faster problem resolution & reducing outage risk through identifying problem patterns prior & post-outage; forecasting resource needs thus reducing costs resulting from over-provisioning; enabling adherence/compliance with standards like Cyber Security/SLAs etc.; improving service quality levels via accurate reporting & improved visibility; enhancing disaster recovery efforts through quick access & restoration timelines established due discoverable dependencies; allowing organizations continued success by removing manual processes which often provide inaccurate information leading towards poor decision making -all of which result in tangible returns on investment for those who adopt this technology solution for proper implementation & effective use on an ongoing basis every day.
CMDB Software Features
- Asset Management: CMDB software helps organizations manage their IT assets, such as hardware, software, networks, services, and applications. This includes tracking these assets over time to ensure that they are up-to-date and not vulnerable to attack.
- Configuration Monitoring: CMDBs are capable of monitoring the configurations of all of an organization’s IT components in order to identify potential issues or shifts in usage patterns. This helps maximize the efficiency and reliability of any given system by providing administrators with a clear view into its actual configuration data.
- Change Management: A key feature of most CMDB systems is real-time change management capabilities that make it easy for administrators to track changes in an environment so that no undesirable impacts occur from them. All change requests can be logged within the system for improved auditing capabilities as well.
- Impact Analysis: CMDB systems typically come equipped with features designed specifically for impact analysis – this means users can quickly identify any areas affected by a particular incident without having to manually search through large datasets for answers. The results gleaned from this process can then be used to make more informed business decisions moving forward.
- Reporting & Analytics: Beyond basic asset management and configuration monitoring capabilities, CMDB systems also generally provide powerful reporting and analytics tools that allow organizations to gain valuable insights into how their IT infrastructure is performing on a much deeper level than was previously possible with manual methods alone.
What Types of Users Can Benefit From CMDB Software?
- IT Managers: CMDB software can be used by IT managers to monitor, organize and manage all of their organization’s IT assets and infrastructure. It helps them to identify the relationships between different items and components, as well as track changes over time.
- System Administrators: CMDB software provides system administrators with an easy way to keep track of all their hardware, software, and other equipment that they use in their day-to-day work. The tool also allows them to quickly identify any potential problems and fix them before they become a larger issue.
- Network Engineers: Network engineers often need to keep up with the ever-changing status of network devices in real time. Using CMDB software, these professionals have access to an organized view of everything connected to a network in one place for efficient management.
- Security Professionals: Security professionals can benefit from having access to a comprehensive overview of all the assets within an organization’s infrastructure. With this kind of information readily available through CMDB tools, they can better detect security threats or vulnerabilities before they become a problem.
- Service Desk Teams: A CMDB is especially beneficial for service desk teams who must diagnose problems quickly or provide accurate responses regarding technical issues when customers contact support lines or open tickets. This type of system helps reduce troubleshooting times significantly so staff are able to deal with customer inquiries more effectively.
How Much Does CMDB Software Cost?
The cost of CMDB software can vary widely, depending on the features and functionality offered. Generally speaking, basic CMDB packages start around $1,000-2,000 per license; however, more comprehensive offerings can range from $5,000 up to tens of thousands of dollars per license. Additionally, many CMDB solutions also include significant yearly maintenance fees after the initial purchase costs are taken into consideration.
Furthermore, larger organizations may want to opt for enterprise-level solutions that offer additional features like automated discovery and integration with other IT management tools. These packages can cost tens or even hundreds of thousands of dollars upfront before taking into account any additional licensing or maintenance fees associated with them.
Ultimately it’s important to carefully research the various options available in order to ascertain which is most applicable for your organization’s needs at a price within budget.
Risks Associated With CMDB Software
- Unauthorized Access: The centralized nature of the CMDB makes it a prime target for hackers and malicious actors. Once compromised, the entire system can be exposed to potential threats, such as data theft or alteration.
- Poor Configuration Management: If not properly configured and maintained, the CMDB can become unorganized and unreliable. Outdated information or improper setup may lead to costly errors or disruptions in service delivery.
- Over-Reliance on Automation: Automated processes are great for making sure those mundane tasks get done quickly, but they also have their drawbacks. If automation is misused, it can cause inaccurate results or amplify existing problems.
- Lack of Visibility: Cloud-based solutions offer convenience but also often come with limited visibility into what’s happening behind the scenes. Without proper monitoring tools in place, unexpected issues could easily slip through the cracks without your knowledge.
- Performance Issues: As more data is added to a CMDB over time, its performance will inevitably suffer due to increased load on hardware and software resources. Regular maintenance is necessary to ensure that everything remains working efficiently at all times.
What Software Can Integrate with CMDB Software?
CMDB software is designed to integrate with several different types of software. It can be used to connect the various applications that are related to the IT infrastructure, such as asset tracking, network monitoring, service desk, antivirus programs, and automated patching. Additionally, CMDBs can usually integrate with other Enterprise Service Management (ESM) systems such as Business Process Management (BPM), Configuration Management Database (CMDB), Knowledgebase Systems (KBS), and Change Control. This allows for a cohesive view of all systems within an organization’s IT infrastructure. Through integration with ESM solutions, CMDBs enable organizations to better manage their IT operations while improving service quality at the same time.
Questions To Ask Related To CMDB Software
- What kind of assets does the CMDB track?
- How is the data organized within the CMDB?
- Does the CMDB support change management and tracking of changes over time?
- Does the software allow for customization to fit specific organizational needs?
- Is it able to integrate with other systems or services within your existing IT infrastructure?
- Is it possible to draw insights from stored data, such as identifying trends or correlations between assets?
- Are there any additional benefits, such as automation or reporting capabilities, that come with this software package?
- What type of user interface does it offer (web-based, thick client, etc.) and how intuitive is it for end users?
- What kind of support services are available in case issues arise while using the system?
- Are there any hosting options offered (on-premise vs cloud)?