Autotask PSA Integrations

NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support. The NinjaOne platform gives IT teams proactive endpoint monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in a unified solution with a fast, modern, intuitive interface.

ConnectWise CPQ (formerly ConnectWise Sell) automates the process of obtaining professional quotes and proposals for IT solution providers. ConnectWise CPQ offers many tools that enable IT solution providers to save time and offer more value. Top features include professional proposal or quote templates, product catalog and sourcing, workflow automation, sales reports, and integrations to best-in-breed software like Cisco, Dell and HP. Building detailed sales quotes is time consuming, potentially costing your sales team hundreds of hours per week. ConnectWise CPQ™ (formerly ConnectWise Sell) brings order building complex quotes and proposals through custom templates, automated sourcing, and seamless PSA integration.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

QuickBooks Online is the most widely used accounting software in the entire world. QuickBooks Online simplifies accounting. Accounting software for small businesses that is #1 makes it easy to track receipts, income, transactions and more. You can take photos of receipts to link them with expenses. Our agents are available to answer any questions you may have about QuickBooks. Keep your business running smoothly by using the apps that you love. QuickBooks Online is compatible with PCs, Macs, tablets and phones. Click the link to get a 30-day free trial, and 70% off for your first three months. QuickBooks is more than just accounting software. QuickBooks helps you keep track of your income and expenses so that you can prepare for taxes. Customers save an average of $3,534 per year. Need more help? QuickBooks Live helps you to stay organized and ready for tax season. QuickBooks Mobile is a mobile application that helps you run your business anywhere, anytime.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

BrightGauge, a ConnectWise product, was created in 2011 to address a gap in the small-to medium IT Services industry. It provides a better way for clients to access data and manage work. BrightGauge Software lets you display all of your business metrics in one place using gauges, dashboards and client reports. BrightGauge is used by more than 1,800 businesses worldwide. It integrates with many popular business solutions such as ConnectWise and Continuum, Webroot. QuickBooks, Datto. IT Glue. Zendesk. Harvest. Smileback.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.

Guardz was created to enable MSPs to pro-actively protect their customers with a comprehensive security solution against an array of cyber threats, including phishing, ransomware attacks, and data loss. Celebrating a multilayered approach and harnessing AI, Guardz is positioned to protect small businesses against inevitable cyber threats. In today's digitally-driven world, no business is immune to potential risks. Small to mid-sized enterprises are particularly vulnerable to cybersecurity threats as limited budgets, resources, and insufficient cybersecurity training become hackers' playgrounds. Given that many cybersecurity solutions currently in the market are not only befuddling but also exorbitantly expensive, there exists a significant market gap. By integrating astute cybersecurity technology and profound insurance knowledge, Guardz ensures perpetually streamlined security measures. With Guardz, SMEs can now rest easy, knowing their businesses are safeguarded from cyber threats without the need for substantial effort or expertise on their part.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

OneBill is an integrated subscription management, billing and revenue management platform that powers customer lead-to-revenue generation. OneBill supports all types billing models, including subscription billing, usage-based billing, one-time billing, and subscription billing. Open APIs make OneBill easy to integrate with other enterprise systems, such as payment gateways, carriers & service providers and accounting & admin. The platform covers all aspects a business, including CPQ, automated order activation, billing & Invoicing, billing & invoicing, revenue reporting, customer subscription management and channel partner commission management. OneBill is a revenue management and billing solution that integrates with the most trusted solutions in the world. It has helped SMBs, SMEs and large enterprises reduce billing errors, compliance risks, and drive greater efficiency.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

Endpoints can be modified to allow for a fully bidirectional (two-way), sync between apps, without the need for migration. This allows you to use all connected apps while still having a consistent view of the data across all your apps. Software for hotel, restaurant, spa management, accounting, research, and more. You can name it. We can integrate it if it is possible. We have thousands of pre-built connectors, and we can quickly build new ones with our state of the art Assembly Editor®. This allows us to deliver complete integrations much faster than other solutions. SIs can help design your integration's architecture, build automations, train staff, and even implement your entire integration project.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls.. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Cisco Umbrella protects against internet threats such as malware, ransomware, phishing and adware. OpenDNS is a collection of consumer products that make the internet more reliable, faster, and safer. Our global data centers and peering relationships reduce the distance between any network and our data centres, making internet access even more speedy. You can protect your family from adult content with filtering or pre-configured protection. It's the easiest way for you to add parental and content filtering control to all devices in your home. OpenDNS can be installed in your home quickly. No need for a PhD in Computer Science. Setup is easy thanks to our knowledge base and helpful guides. High performance and blocking of more than 7,000,000 malicious IPs and domains. More than 60 000 new malicious destinations (domains and IPs) are identified each day. Our global network sustains over 620 billion DNS queries daily.

Barracuda Cloud Archiving Service offers secure cloud-based archive that allows organizations to comply with strict compliance requirements and respond to e-discovery requests quickly and efficiently. It can be used with services such Office 365 or G Suite and uses the Barracuda cloud to store data for as long a time as necessary without risk of amendments or deletions. Access to all messages sent and received from any device increases end user productivity. Barracuda Cloud Archiving Service is compatible with Office 365, Exchange and other email services. This allows for a complete cloud-based archive without the need for additional software or hardware from customers. End users can retrieve and restore any message sent or received from the mail server using a multi-functional add in for Outlook, Android and iOS mobile apps, as well as a dedicated web interface.

Datto Commerce (formerly known as gluh) was created for Managed Service Providers. It is a cloud-based sales platform that is intuitive and easy to use. You can increase efficiency and profit margins by using its ecommerce, procurement and quoting tools. You can unify your suppliers with vendor data feeds, and reduce the time-consuming quoting from hours to minutes. Datto Commerce automates the procurement process to increase efficiency and maximize profits in your sales flow. Datto Commerce's efficient templates for quoting will optimize your sales processes. To increase sales and close deals, you can create and send branded quotations in just 30 seconds. Datto Commerce, an intelligent platform, automates procurement using supplier data feeds to speed up transactional speed and reduce rework. Datto Commerce's ecommerce capabilities make it easy to eliminate the manual effort involved in transactional purchases. You can offer your clients the ability to buy pre-approved products, and more than just a quoting tool.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

Business-class email and calendaring make it easier to work smarter. Exchange allows you to collaborate on critical documents and gives an organized inbox that prioritizes important messages. It adapts to your work style and adapts to your needs so you can get more done faster. Access to a personalized inbox with helpful features, a smarter way to view and interact via email and a smarter way to organize it. Search enhancements provide faster and more complete results. Add-ins allow for powerful customization and extensibility that connects you to modern services as well as internal line-of business applications. A calendaring system that does more than just schedule appointments and make commitments will help you organize your time. Automatically capture events such as hotel reservations and flights from email. Get suggestions based on where you are located about where to meet. Microsoft 365 offers many benefits that can help you and your company be more productive.

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier is trusted by more than 3 million people to handle their tedious tasks.

Unitrends Unified Backup offers a complete, agile and secure platform to protect all of your data. Managed through a single portal, Unitrends offers backup and disaster recovery for on-premises workloads, SaaS applications, cloud workloads and remote endpoints. Automation and artificial intelligence are injected into the platform providing end-to-end protection from cybercrime, human error and natural disasters. Integrations with market-leading security, remote management and documentation tools simplify workflows, increase efficiency and deliver 100% confidence in any recoveries to come.

Secure your workforce with powerful, simple access security. We are Cisco Duo. Our modern access security system is designed to protect all users, devices, applications, so you can focus on what you do best. Secure access for all users and devices, in any environment, from any location. You will enjoy the peace of mind that only total device visibility and trust can provide. A SaaS solution that natively protects all applications and is easy to deploy, scaleable and quick to respond to threats. Duo's access security protects all applications from compromised credentials and devices. It also provides comprehensive coverage that helps you meet compliance requirements. Duo integrates natively with applications to provide flexible, user friendly security that is easy to implement and manage. It's a win-win-win for administrators, users, and IT staff. Multi-factor authentication, dynamic device trust and adaptive authentication are key components of your zero-trust journey. Secure SSO is also a part of the mix.

Desktop.com offers a complete solution that saves money and instantly provide you and your team with all key aspects for efficient online collaboration and organization. Stay on top of it all by creating one or several workspaces, connect them and organize tools and content into separated Desktops. Add app integrations, share and manage access or use the global search to instantly search across everything from a single location to find what you need. Working with a team, partners or other guest users? Enable the complete Desktop.com communication suite with chat, voice and video call functionality that seamlessly gets added to your workspace. - powerful search; search across ALL your content, apps, integrations and more! - integrated app store; instant access to all the best web apps - bookmark management and sharing - password manager & password sharing - browser extension with secure vault - import feature - app integrations - SSO - MFA Communication suite: - group chat, 1-on-1 chat, cross-app chat - voice and video call - meeting breakout rooms - schedule meetings And much more. Organize it all, with an online Desktop.

It can be difficult to create online forms. Wufoo makes it simple. Our form designer will help you create online surveys, invitations, and contact forms so that you can collect the data, registrations, and payments you need. Our easy-to-use form builder allows you to customize and design the form. Link to our pages. Embed our pages on your website. You can also use our REST API. We can email you or send you a text as soon as new data arrives. You can also set up a live report! Our form builder offers an award-winning interface, easy customization and templates, as well as reporting capabilities. You can choose from over 400 templates. You can customize them exactly how you like. Ready to be customized. Create dynamic visualizations using your graphs, charts, and key metrics. Create dynamic forms using rules that follow the logic you have specified. In minutes, you can accept online payments using a Wufoo powered page.

ChatGPT is an OpenAI language model. It can generate human-like responses to a variety prompts, and has been trained on a wide range of internet texts. ChatGPT can be used to perform natural language processing tasks such as conversation, question answering, and text generation. ChatGPT is a pretrained language model that uses deep-learning algorithms to generate text. It was trained using large amounts of text data. This allows it to respond to a wide variety of prompts with human-like ease. It has a transformer architecture that has been proven to be efficient in many NLP tasks. ChatGPT can generate text in addition to answering questions, text classification and language translation. This allows developers to create powerful NLP applications that can do specific tasks more accurately. ChatGPT can also process code and generate it.

The Customer Service App for All Slack Users. All your team (and customers) can communicate in one place. All your communication, from all departments, in one place. Our product and our team are hyperspecialized, 100% Slack-based. We believe in focusing. We are the only company that is as focused on customer messaging via Slack than any other. Slack is part of our DNA. Do you want to see the proof? We are the first fully-funded, fully Slack-based company. You can interact with your leads and customers from anywhere you are: your website, Facebook page or Twitter page, your email, your mailbox, the Android app, iOS app, and Android app. Slack is the single point of contact: Your organization must be there for your customers, not the other direction. Slaask can help you unify customer communication and make your team work from one central control center. Slaask goes beyond being a great customer messaging platform. Slaask allows you to create a chatbot that perfectly matches your brand.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

Acronis Cyber Protect gives you the peace of mind to know your business is covered, with zero-day malware and ransomware protection, backup and forensic investigations. Cyberthreats are evolving at an incredible rate — and simple data backup and cybersecurity tools are no longer enough to contain them. Acronis’ all-in-one cyber protection solutions combine cybersecurity, data backup, disaster recovery, and more to ensure the integrity of the data and systems you rely on. If you’re like other businesses, you probably use a complex patchwork of solutions to defend against data loss and other cyberthreats — but this approach is tough to manage and leads to security gaps. Acronis’ integrated cyber protection solutions safeguard entire workloads with greater efficiency and a fraction of the complexity, freeing up resources and enabling you to focus on protection and enablement rather than juggling tools. Protect entire workloads without the friction. Getting started with Acronis' cyber protection solutions is simple and painless. Provision multiple systems with just a click, and manage everything — from backup policies to vulnerability assessments and patching — through a single pane of glass.

This EDR solution will help you uncover the hidden potential in your network. This tool uses ESET's multilayered Endpoint Protection Platform to detect and respond to endpoints. All layers send relevant information to ESET Enterprise Inspector which analyzes large amounts of real-time data from endpoints. It can quickly identify and fix any security problem in the network. ESET Enterprise Inspector offers a unique reputation-based detection system that is transparent to security teams. To allow fine-tuning, all rules can be easily edited via XML. You can create new rules to meet the specific needs of your enterprise environment, including SIEM integrations. ESET's endpoint response and detection tool makes it easy to suppress false alarms. You can adjust the sensitivity of detection rules according to different computer groups or users. Combine criteria such as file name/path/hash/command line/signer to fine-tune the trigger conditions.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Xero is an award winning online accounting and bookkeeping platform for small businesses. Xero is a simple platform that allows businesses to manage their finances easily. It includes invoicing, inventory management, bank connections, payroll, reporting, and much more. Xero offers 24/7 online support for users.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

ScalePad (formerly Warranty Master), Automated Asset Management Software, Hardware, and Warranty Services. Join over 8,000 Partners to automate your asset management and gain vital insights that will improve productivity and profitability. You want a simple way to get all of your hardware and/or software asset insights, such as revenue opportunities, side by side asset data, and an advanced sortable listing of all your inventory. ScalePad makes asset management simple! Watch our video! Automately collect all data from your integrations. You can manage software and hardware side by side and minimize downtime. For your clients and your team, easy-to-read reports. With compelling and transparent insights, you can build client relationships. Because of our extensive relationships with manufacturers, you will always have accurate, current and real-time data from companies such as Dell, HP and Lenovo.

Your online business will be protected and reliable. Everything you need to get your online business started. You can manage your website from a user-friendly control panel. Expert support technicians. Access to a large library of pre-configured web applications for your website. You'll be amazed at what you can accomplish with Sherweb as your trusted cloud partner. IT professionals can leverage our cloud management platform that is driven by changing business needs. It enables them to use agile solutions, paired with 5-star service from trusted experts they can trust. We were born in the cloud. IT professionals can rest assured that our ever-growing portfolio of innovative products, which includes proprietary software, has been carefully selected and pre-vetted. We offer a mature platform that is powerful and doesn't force you to choose between saving time or saving money. Our cutting-edge APIs allow you to automate and integrate almost anything.

Simplii's click-to-call feature allows you to quickly go from browsing the internet and call someone by clicking one button. Once you enable this feature, any phone number that appears in your Chrome browser will be clickable. Any incoming call to your phone will be displayed across all tabs of your Chrome browser using our Fusion extension. Screen Pops allow you to respond to calls, reject them, or send text messages. You can also transfer calls or place them on hold from your screen. Screen Pops also allow you to enter notes and contact information directly into the screen. This information is immediately saved onto your contacts. All call history, call recordings and SMS messages are recorded in real-time to any Simplii CRM. Simply connect to Fusion to view the logs automatically.

BluLogix is a leading SaaS-based recurring revenue monetization platform, offering B2B enterprises a powerful platform to catalyze growth through streamlined subscription and usage billing. Designed for companies with complex billing challenges, the BluIQ platform offers flexible, scalable solutions to streamline operations and boost innovation. BluLogix provides end-to-end automation and seamless integration across the revenue process, tailored for businesses with complex billing needs. It is built to adapt rapidly to evolving business requirements, ensuring customers can capitalize on the subscription economy with efficiency, accuracy, and speed. With BluLogix, businesses can enjoy increased revenue, enhanced profitability, and higher customer satisfaction thanks to comprehensive automation and seamless system integrations. Tailored to adapt to your dynamic needs, our platform ensures you efficiently leverage the subscription economy. As a recognized leader in managing recurring revenue, BluLogix optimizes our customers’ quote-to-cash processes, fostering sustainable growth, and delivering exceptional customer experiences.

Jim2 Business Engine empowers businesses to be the best they can possibly be, by arming teams with leading integrated ERP software so that businesses can reach that next level of growth. Ideal for mid-sized businesses in wholesale/distribution, manufacturing, sales and service industries to consolidate their systems into one powerhouse solution. Jim2 masters your inventory, lead management, job management, purchasing, accounting, and financial reporting to make sure nothing slips through the cracks.

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Memtime is a time-tracking tool for Windows, Mac OS & Linux that automatically records every minute you spend on different projects. Memtime runs in the background and tracks every computer activity to the second. It doesn't matter if you are working in different programs/files or every e-mail tab, browser tab, calendar entry, or even your browsing history. This allows you to focus on your work while the tool visualizes your entire working day as a timeline. You can see what you have done in the day and you can make time entries by clicking & dragging. Memtime cannot be used to monitor processes. All data is saved only on your device. No boss, no colleague, and not even us at Memtime, can see what you've done. Memtime integrates seamlessly with +25 project management tools. This allows you import all your projects, track time on them in Memtime, and export all your time entries in one click.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Zomentum is a sales acceleration platform that is exclusively designed for IT Partners. It combines pipeline management and proposal and quote builders, sales automation, reporting & analytics, and reporting & analysis to enable frictionless MSP sales. Zomentum makes it easy to create documents 70% faster, increase deal values by 600%, and convert more often. Today, Zomentum is used by thousands of MSPs to increase revenue, reduce sales cycles, and simplify buying. Our customers have generated close to $100M in revenues. Our mission is to build a trusted network of IT partners, revolutionizing the IT purchasing process for small and medium-sized businesses around the world.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors